Emotions - Publications - Faculty & Research

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Sexual Harassment - Race, Gender & Equity

46% 15% 14% Nonprofit 38% 31% 10% 9% 3 Impact When women are the victims of harassment at work, it impacts their emotional well-being and relationships, and it can also limit their potential for advancement at work. “My gender has... View Details

23 May 2024
News

HBS After October 7

model where you want people to debate and discuss difficult issues.” Kierstead and Weinzierl noted that steps have been taken to support students’ physical safety, including increased security measures, as well as their emotional safety,... View Details

14 Sep 2023
Blog Post

MBAs Accelerate Their Social Enterprise Ventures

impactful product. Personally, I learned the immense emotional resilience that is required to work in this ecosystem – change horizons are long, traditional startup benchmarks for scale must be rethought, and interventions require immense... View Details

04 Feb 2010
What Do You Think?

What’s the Best Way to Make Careful Decisions?

making makes many people highly uncomfortable which is why intuition gets a bad rap. (It implies) emotion a lack of discipline and robustness in analysis the lack of control (replicability)." Pallavi Marathe put it this way:... View Details

Keywords: by James Heskett

02 Nov 2018
Blog Post

When Ideas Become Reality: Entrepreneurship at HBS

Hoffman-Senn (HBS '19) and I work to on Venuefly there. The iLab fosters community amongst entrepreneurs who get to interact with other founders working on interesting startups and facing similar challenges – from both emotional and... View Details

07 Apr 2015
News

Warrior Spirit

train in the sport that had taught him the rewards of continuous physical, mental, and emotional self-improvement? Most of the gyms he toured were “dark and dingy, behind a noodle shop in Chinatown,” mirroring martial arts’ marginalized... View Details

Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services

18 Sep 2019
Op-Ed

WeWork—The IPO That Shouldn’t?

pulling support should be based on the numbers in its prospectus, not on emotional reactions to Adam Neumann. There has been a paucity of this analysis. With co-author Sean Bracken, I’ve analyzed the company, minus the surrounding drama,... View Details

Keywords: by Nori Gerardo Lietz; Financial Services; Real Estate

04 Apr 2012
Research & Ideas

When Founders Recruit Friends and Family as Investors

friends-and-family investors introduce a more emotional element to the business as it moves forward, regardless of whether that heighted emotion is beneficial or detrimental to the founder and the startup. View Details

Keywords: by Noam Wasserman

Web

Drug & Alcohol Policy | About

synthetically-produced drugs often have unpredictable emotional and physical side effects that constitute an extreme health hazard. Students, faculty, and staff should also weigh the seriousness of potential loss of function that may come... View Details

08 Nov 2018
Blog Post

Long Distance Relationships: What if my partner can’t join me at HBS?

in Sao Paulo, Brazil, as I experienced the life of an MBA student in Boston. Here is how I go about bridging the physical and emotional gap between us. Exploring careers Before attending Harvard Business School I tried various careers,... View Details

March 2017 (Revised September 2017)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler

In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details

Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia

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2008
Book

Marketing Metaphoria: What Deep Metaphors Reveal About the Minds of Consumers

By: Gerald Zaltman and Lindsay Zaltman

Why do advertising campaigns and new products often fail? Why do consumers feel that companies don't understand their needs? Because marketers themselves don't think deeply about consumers' innermost thoughts and feelings. Marketing Metaphoria is a... View Details

Keywords: Advertising Campaigns; Nonverbal Communication; Customer Satisfaction; Books; Marketing Strategy; Product Launch; Consumer Behavior; Failure; Nonprofit Organizations; Behavior; Emotions

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01 Sep 2003
News

Stan O’Neal

two emotions that come to mind when considering the 9/11 tragedy are sadness and courage. He is particularly proud of Merrill’s nine thousand employees who worked near the towers. “It really was an incredible feat for our employees to go... View Details

Keywords: Susan Young; Finance

11 May 2022
Blog Post

MoMBAs: The Inspiring Student Mothers of HBS

campus are state of the art. It's a very cozy environment and the emotional support makes the experience so much less daunting and lonely. It's true that business school is very busy, but I think it's still a lot easier than juggling... View Details

13 Nov 2013
Research & Ideas

Should Men’s Products Fear a Woman’s Touch?

Porsche brand erode over time if it is not as strongly associated with masculinity as it has been in the past? Regardless of what the future holds, Avery believes that brand managers can learn important lessons from the emotional... View Details

Keywords: by Carmen Nobel; Consumer Products; Food & Beverage; Auto

15 Oct 2007
Research & Ideas

Businesses Beware: The World Is Not Flat

as well as companies. Q: Do you get exasperated by popular viewpoints that treat globalization as a monolithic force without any shades of gray? What's the best way you counter views that seem more emotional than fact-based? A: I don't... View Details

Keywords: by Martha Lagace

Web

Frequently Asked Questions | HBS Online

and Organizational Leadership? In Leadership Principles, the 360-dgree assessment is called the Emotional and Social Competency Inventory (ESCI), and it is administered by Korn Ferry. The assessment provides insight into core... View Details

08 Oct 2021
Blog Post

8 Stories from PRIDE for National Coming Out Day

would find out. It was mental and emotional overload. While that relationship ended, the fear of someone discovering ‘what’ I was did not. It took another five years before I finally got the courage needed to click that ‘approve’ button.... View Details

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

and lateral, internal and external to the organization). From these developmental relationships (e.g., mentors or sponsors), potential managers can better learn from their own experiences by receiving feedback, advice, and emotional... View Details

Keywords: by Linda Hill

28 Feb 2023
Blog Post

Celebrating Socioeconomic Diversity and Inclusion at HBS (Part 1)

educated and be put in a position to advance my family’s socioeconomic status. Pursuing post-secondary education proved to be a rewarding challenge. This educational journey has allowed me to develop a high level of emotional intelligence... View Details

Publications