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  • 2022
  • Conference Presentation

Workplace Competition and the Desire for Uniqueness

By: Samantha N. Smith, Edward H. Chang, Erika L. Kirgios and Katherine L. Milkman
Across four preregistered studies (n=3,202), we find that intra-group competition increases people’s willingness to join groups where they will be underrepresented along a given identity dimension (e.g., area of specialization, political affiliation). Via mediation and... View Details
Keywords: Groups and Teams; Motivation and Incentives; Organizational Culture
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  • November 1990 (Revised November 1991)
  • Case

Apple Computer (A): Industry, Strategy, and Organization

Explores how the human resource (HR) function at Apple Computer can best support the company's strategy. Provides an overview of the company's history, industry, competitive position, strategy, and organization. Written at a time when the company faces a very... View Details
Keywords: Attitudes; Organizational Culture; Employees; Business Strategy; Computer Industry; United States
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  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

hour-long discussion driving around the city. Young Kapur had just joined the firm Ogilvy & Mather after a brief stint at Citibank, where he’d decided he needed a more creative career. His conversation with Ogilvy confirmed that he’d made the right decision. “The... View Details
Keywords: by Sean Silverthorne; Advertising
  • 02 Sep 2010
  • What Do You Think?

How Transparent Should Boards Be?

King said: "When culture and strategy collide, culture always wins. End of story." A second group supported some kind of discipline without dismissal, as well as a more discrete approach to the... View Details
Keywords: by Jim Heskett
  • 05 Jun 2017
  • Blog Post

Reflecting on the Section Experience at HBS

first semester, you tend to know the type of comment someone is about to say when they raise their hand.  Aside from classwork, we shared personal stories, helped tutor each other before exams, and held sessions to teach other students about various View Details
  • May 2000 (Revised December 2018)
  • Supplement

SMA: Micro-Electronic Products Division (B)

By: Michael Beer and Michael Tushman
Focuses on the recommendations and implementation strategy suggested by the organizational development group for the division's problems. A rewritten version of an earlier case. View Details
Keywords: Change Management; Organizational Culture; Conflict Management; Corporate Strategy
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  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

company as opposed to their department or themselves; hire people whose values and skills fit the culture and strategy, thus reinforcing and sustaining the community of purpose. In addition, leaders spend a great deal of time on... View Details
Keywords: by Martha Lagace
  • January 22, 2020
  • Article

Making Honest Conversations the Norm

By: Michael Beer
Much admired companies like Boeing and Wells Fargo sacrifice their competitive advantage. Some make huge ethical blunders. As a result, shareholders suffer huge losses in value while employees, customers, and society lose trust and confidence in the institution. Based... View Details
Keywords: Honesty; Interpersonal Communication; Framework; Organizational Culture; Trust; Performance Effectiveness
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  • January 2009 (Revised November 2009)
  • Background Note

Adult Life Stages

By: John A. Davis
This note describes basic concepts of adult life stage theory and summarizes Daniel Levinson's research findings on the adult development of men and women. View Details
Keywords: Transition; Motivation and Incentives; Behavior; Personal Development and Career; Organizational Culture; Gender
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  • February 1996
  • Background Note

Managing for Creativity

By: Teresa M. Amabile
Organizational stimulants and obstacles to creativity are summarized. The management tasks of supporting creativity and encouraging innovation are described as a delicate balance between over-control and chaos. A technology used to assess the climate for creativity is... View Details
Keywords: Innovation and Invention; Management Practices and Processes; Organizational Culture; Creativity; Motivation and Incentives; Technology
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  • 01 Jun 2001
  • News

Modupe Akinola: Outreach In Africa

sisters to private school and providing them with a culturally rich home life — this bright young woman, whose Nigerian first name means “Thank God,” has made it a priority to help children who have not been as fortunate as she. As a... View Details
Keywords: Deborah Blagg; UNICEF; Educational Services
  • 1997
  • Chapter

The Politicization of Organizational Life

By: R. M. Kanter
Keywords: Organizational Change and Adaptation; Organizational Culture; Power and Influence
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  • 01 Aug 2008
  • What Do You Think?

Has the Time Come for “Stretch” in Management?

organization's abilities." Stephen Denny advised that "It takes a management culture with drive, consistency and a strong dose of killer instinct to make stretch ... stick." Anju Kotwani advanced the opinion that... View Details
Keywords: by Jim Heskett
  • 01 Jul 2002
  • Research & Ideas

What it Takes to Lead Through Turmoil

Succeeding in the Digital Culture of Tomorrow. Denial The "change journeys" of the leaders and laggards, which often come in three phases, could not be more different. For laggards, that journey looks like this, Kanter said.... View Details
Keywords: by Sean Silverthorne
  • 22 Jun 2011
  • Sharpening Your Skills

Sharpening Your Skills: Motivation

professor Rohit Deshpandé looks at the hotel's customer-centered culture and value system. Can Employers Promote Moral Behavior? The Importance of 'Don't' in Inducing Ethical Employee Behavior Professors Francesca Gino and Joshua D.... View Details
Keywords: Re: Multiple Faculty
  • April 2017
  • Teaching Plan

An Intern's Dilemma (A) and (B)

By: Sandra J. Sucher
Teaching Plan for HBS Nos. 316-128 and 316-129. View Details
Keywords: Conflict; Leadership; Conflict Management; Competition; Ethics; Knowledge Acquisition; Organizational Culture; Employees; Power and Influence
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  • 2009
  • Chapter

Position and Emotion: The Significance of Georg Simmel's Structural Theories for Leadership and Organizational Behavior

By: Rosabeth Moss Kanter and Rakesh Khurana
Keywords: Leadership; Rank and Position; Status and Position; Organizational Culture
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  • 01 Oct 2001
  • News

Making a World of Difference

their father ran successful textile and real estate businesses. Both parents believed in the importance of moral values, and in the fourth grade, the twins began studying at the Ethical Culture Society's Fieldston School. "Each week we'd... View Details
Keywords: Young, Susan; Management of Companies and Enterprises; Management
  • 2008
  • Chapter

Identity Negotiation Processes Amidst Diversity: Understanding the Influence of Social Identity and Status Differences

By: Jeffrey T. Polzer and Heather M. Caruso
We integrate an identity negotiation framework with research on diversity, social identity theory, and status differences. This integration reveals the distinct advantages and challenges that high and low status people face when they engage in identity negotiation... View Details
Keywords: Status and Position; Prejudice and Bias; Groups and Teams; Organizational Culture; Identity; Diversity; Power and Influence
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  • 21 Jun 2004
  • Research & Ideas

Racial Diversity Pays Off

performance benefits from that group," said Ely. "I was interested in this 'certainty' and I wanted to put it to an empirical test." She defined cultural diversity as group differences in identity, particularly concerning... View Details
Keywords: by Martha Lagace