Publications

April 27, 2009
Article

At first glance, online advertising seems to be as measurable a medium as any ever invented. Advertisers can count how many times an ad was sent, then measure sales—yielding an analysis that seems to report the value of an online ad campaign. But the reality is... View Details

Keywords: Advertising Campaigns; Online Advertising; Crime and Corruption; Measurement and Metrics; Value

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21 Aug 2000
Research & Ideas

Faculty Research Looks to Latin America

network, the contacts, the knowledge of tropical medicines and the knowledge of many countries where this disease was." Terrorism And Crime Professor Rafael Di Tella... View Details

Keywords: by Martha Lagace

04 Jun 2013
First Look

First Look: June 4

examination of i) the consequences of violating the trust of market participants; ii) cultural and leadership flaws at Barclays; iii) the challenge of effectively competing in a market where systemic, and... View Details

Keywords: Sean Silverthorne

September 2019 (Revised May 2020)
Supplement

Keroche (F): Future Growth Plans

By: Ramon Casadesus-Masanell and Pippa Tubman Armerding

This case describes Keroche co-founder Tabitha Karanja’s 2012 decision to invest in additional production capacity. In November 2012, with a loan from Barclay’s bank, Keroche began constructing a new state-of-the-art beer brewery using German technology. The new plant,... View Details

12 Jul 2020
Book

The Harvard Business School Faculty Summer Reader 2020

policy for presidents from Roosevelt through Nixon. My summer plan is to read Andrew Roberts’ Churchill: Walking with Destiny. For relaxation, I read crime and mystery stories, View Details

Keywords: by Staff

March 2002 (Revised May 2002)
Case

Astel Manufacturing Company

By: Joseph L. Bower

The FBI indicates that three purchasing agents are suspected recipients of bribes. After an inconclusive investigation, the agents leave. The superiors are unsure what to do. A rewritten version of an earlier case. View Details

Keywords: Crime and Corruption; Ethics; Problems and Challenges; Decision Choices and Conditions; Government and Politics; Resignation and Termination

September 2000
Case

MBA in Jeopardy (C)

By: Lynn S. Paine, Gagan Gupta and Phani K. Nagarjuna

Supplements the (A) case. View Details

Keywords: Moral Sensibility; Interdisciplinary Studies; Education; Performance; Crime and Corruption; Education Industry

December 2015
Case

Stephen Richards: Addressing FAQ

By: Eugene Soltes

Stephen Richards, former global head of sales at Computer Associates, addresses frequently asked questions from "A Letter from Prison." View Details

Keywords: Accounting; Crime and Corruption; Ethics; Corporate Accountability; Managerial Roles

January 1991 (Revised March 2010)
Supplement

Westchester Distributing, Inc. (B)

By: Robert L. Simons and Robert Boxwell

Describes the actions taken by the owner/president to resolve the dilemma. View Details

Keywords: Crime and Corruption; Customers; Problems and Challenges; Governance Controls; Compensation and Benefits; Behavior; Distribution Industry

18 Sep 2007
Research & Ideas

How Brand China Can Succeed

cutting-edge Chinese brands like Lenovo and Haier suffer when the misbehaviors of corrupt Chinese businessmen and government officials drag China's image down. Pretty soon,... View Details

Keywords: by John Quelch

September 2019 (Revised May 2020)
Supplement

Keroche (C): The Excise Tax Increase

By: Ramon Casadesus-Masanell and Pippa Tubman Armerding

This case discusses the Kenyan government’s decision to increase excise taxes on wines in 2007. The tax increase would cause an average increase in price of 367% on Keroche’s fortified wines. Meanwhile, Keroche’s competitor EABL had effectively lobbied the government... View Details

June 17, 2016
Comment

Companies Need to Start Marketing Security to Customers

By: John A. Quelch

Recent events in Orlando underscore an important marketing truth: consumer safety and security are mission critical. A popular nightclub, Pulse, known as a safe place for the LGBT community, is put out of business at least temporarily by a terrorist act. Not far away... View Details

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August 2017 (Revised August 2018)
Case

Veracity Worldwide: Evaluating FCPA-Related Risks in West Africa

By: Aldo Musacchio and Sophus A. Reinert

Keywords: Risk and Uncertainty; Business and Government Relations; Crime and Corruption; Emerging Markets; Africa

23 Jan 2007
First Look

First Look: January 23, 2007

ethical analysis of management decisions, policies, and plans of action. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=307059 Infosys in India: Building a Software Giant in a View Details

Keywords: Martha Lagace

October 2016 (Revised January 2017)
Supplement

Bally Total Fitness (B): The Fall, 2005–2016

By: John R. Wells and Gabriel Ellsworth

By many measures the largest health-club chain in the United States in the early 2000s, Bally Total Fitness sold most of its remaining fitness clubs to 24 Hour Fitness in 2014 and disappeared from the industry top 100 rankings. After Bally was bedeviled by accounting... View Details

July 2005 (Revised August 2008)
Background Note

Attorney-Client Privilege

By: Lynn S. Paine and Christopher Bruner

Provides a brief summary of the requirements of the attorney-client privilege--an important mechanism for protecting client confidences under U.S. law. Discusses the application of the privilege in a corporate context. View Details

Keywords: Business Ventures; Interpersonal Communication; Crime and Corruption; Law; Attorney and Client Relationships