information technology - Publications - Faculty & Research

Fast Answer

Stock Pitching: company, industry and market research

What resources should I use to formulate a stock pitch? Research Topics Suggested Resources Company Bloomberg Current and historical financial information on individual... View Details

03 Sep 2024
Blog Post

Energy & Environment Club

by the technological innovation happening in the climate space, and curious about how we can bring them to market to drive down global emissions. Our MissionThe mission of the E&E Club is to empower and support our members dive into... View Details

01 Feb 1997
News

Herzlinger on Health Care: Revolution in Evolution

conversation. What are the major market forces that are transforming the health-care system? First and foremost, it's consumers. They have already revolutionized the retailing and information industries because they are so busy working... View Details

10 May 2016
First Look

May 10, 2016

last decade has seen a sharp rise in patent litigation in the U.S., with 2015 having one of the highest patent lawsuit counts on record. In theory, this could be a consequence of growth in the commercialization of technology and... View Details

Keywords: Carmen Nobel

October 2001
Case

TIGR and ILRI: Solving Problems with Genomics

By: Ray A. Goldberg and James M Beagle

Discusses nonprofit institutional leadership applying advances in genetic science to solve health and animal problems in industrial countries and the developing world. View Details

Keywords: Developing Countries and Economies; Health; Technological Innovation; Leading Change; Emerging Markets; Genetics; Non-Governmental Organizations; Technology Adoption; Biotechnology Industry

Citation

Educators

05 Jun 2000
What Do You Think?

What’s Happening to Our Patience?

technology is quietly resetting our internal clocks to more and more exacting tolerances. This raises a number of questions. Are we able to compartmentalize our patience? For example, does the clock tick at different rates for various... View Details

Keywords: by James Heskett

Profile

Raymond Hwang

significant spine-related symptoms at some point. The ability to improve the quality of many lives makes spine surgery relevant. Contemporary spine surgery is also heavily technology dependent, which makes for interesting operations from... View Details

Keywords: Services; Entrepreneurship; Health Care

21 Jan 2021
Blog Post

How I Used the HBS Community to Hone My Professional Goals

straightforward as I thought it would be. Of course, everything looks perfectly planned and linear in retrospect, but in reality, it definitely was not for me and I pivoted a couple of times. I started my first (RC) year at HBS focused on internship recruiting for... View Details

16 Feb 2010
News

Winging It

Keywords: Information; Information

September 2000
Teaching Note

MarketSoft TN

By: Joseph B. Lassiter III and John T. Gourville

Teaching Note for (9-800-069). View Details

Keywords: Groups and Teams; Internet and the Web; Product Launch; Distribution Channels; Partners and Partnerships; Growth and Development; Management Practices and Processes

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Article

The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel

By: Dennis Campbell and Frances X. Frei

This paper uses the context of online banking to investigate the consequences of employing self-service distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank,... View Details

Keywords: Cost; Service Operations; Distribution Channels; Consumer Behavior; Internet and the Web; Banks and Banking; Technology Adoption; Service Delivery; Market Transactions; Market Participation; Profit; Retail Industry; Banking Industry; United States

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01 Dec 2022
News

December 2022 Alumni and Faculty Books and Podcasts

differences and beckons all who dare to envision lives unshackled by present realities. Steel City: A Story of Pittsburgh By William J. Miller, Jr. (PMD 56, 1988) Lyons Press Steel City is the story of the 1890s golden age of Pittsburgh, when its View Details

August 1983
Background Note

Balance of Payments: Accounting and Presentation

By: David B. Yoffie

Provides an overview of balance of payments accounting and analytical presentation of balance of payments data. Includes sample transactions to illustrate the application of the basic accounting principles and definitions of the standard balances. View Details

Keywords: Accounting; Analytics and Data Science; Management; Standards; Mathematical Methods

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Forthcoming
Article

Comparing the Value of Perceived Human Versus AI-Generated Empathy

By: Matan Rubin, Joanna Z. Li, Federico Zimmerman, Desmond C. Ong, Amit Goldenberg and Anat Perry

Artificial intelligence (AI) and specifically large language models demonstrate remarkable social–emotional abilities, which may improve human–AI interactions and AI’s emotional support capabilities. However, it remains unclear whether empathy, encompassing... View Details

Keywords: AI and Machine Learning; Emotions; Perception; Interpersonal Communication

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August 13, 2024
Editorial

Can AI Save Physicians from Burnout?

By: Susanna Gallani, Lidia Moura and Katie Sonnefeldt

Keywords: Well-being; AI and Machine Learning; Work-Life Balance; Health Industry

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March 2024
Simulation

'Storrowed'

By: Mitchell Weiss

The game was built to accompany "Storrowed": A Generative AI Exercise, available through Harvard Business Publishing. The game adds a timing element to "Storrowed" and enables the teacher to reward teams for strong prompts or penalize teams for believing AI... View Details

Keywords: AI and Machine Learning; Decision Choices and Conditions; Risk and Uncertainty

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November 7, 2017
Article

Temporary Sharing Prompts Unrestrained Disclosures That Leave Lasting Negative Impressions

By: Reto Hofstetter, Roland Rüppell and Leslie John

With the advent of social media, the impressions people make on others are based increasingly on their digital disclosures. Yet digital disclosures can come back to haunt, making it challenging for people to manage the impressions they make. In field and online... View Details

Keywords: Disclosure; Privacy; Self-presentation; Impression Formation; Behavior; Perspective; Internet and the Web; Social Media

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2014
Book

Retail Revolution: Will Your Brick & Mortar Store Survive?

By: Rajiv Lal, Jose B. Alvarez and Dan Greenberg

In Retail Revolution, the authors go beyond the common belief of retail as a monolithic industry and provide a framework that any brick-and-mortar retailer can use to respond to the eCommerce threat. Through six examples, this book demonstrates how this... View Details

Keywords: Business Ventures; Internet and the Web; Marketing Strategy; Distribution Channels; Retail Industry

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