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Show Results For
- All HBS Web
(18,626)
- People (81)
- News (3,693)
- Research (11,405)
- Events (85)
- Multimedia (218)
- Faculty Publications (9,398)
- March 2024
- Case
Madrigal: Conducting a Customer-Base Audit
By: Eva Ascarza, Bruce Hardie, Michael Ross and Peter S. Fader
This case presents a scenario where Madrigal, a U.S. retailer with a rich 20-year history and a solid loyalty program, faces a turning point with the arrival of a new CEO. This leadership change reveals a critical gap in understanding the customer base, prompting an... View Details
Keywords: Customer Relationship Management; Analytics and Data Science; Growth and Development Strategy; Customer Value and Value Chain; Retail Industry; United States
Ascarza, Eva, Bruce Hardie, Michael Ross, and Peter S. Fader. "Madrigal: Conducting a Customer-Base Audit." Harvard Business School Case 524-046, March 2024.
- July 2023
- Case
Moderna: Everything, Everywhere, All at Once
By: Satish Tadikonda, Shikhar Ghosh and William Marks
Coming out of the COVID-19 pandemic, Moderna was riding the successes of developing a vaccine in record time and helping stem the tide of the crisis. However, the company had grown at an incredible rate, more than doubled its number of employees, and had to put on hold... View Details
Keywords: Health Pandemics; Selection and Staffing; Growth Management; Management Succession; Retirement; Technological Innovation; Corporate Strategy; Biotechnology Industry
Tadikonda, Satish, Shikhar Ghosh, and William Marks. "Moderna: Everything, Everywhere, All at Once." Harvard Business School Case 824-021, July 2023.
- Web
Dan Lufkin | Baker Library | Bloomberg Center | Harvard Business School
He has since been involved with numerous other ventures spanning film, leveraged buyouts, and ranching. He described his richly varied experiences in a video interview at his Manhattan offices, April 2002. Interviewer: Amy Blitz, HBS Director of Media View Details
- June 2008
- Case
Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Plant
By: C. Wickham Skinner and Heather Beckham
Treadway Tire's plant in Lima, Ohio must confront strong job dissatisfaction and high turnover among its line foremen. The foremen are caught in the middle of an adversarial relationship between the union and management, and they must cope with the needs and interests... View Details
Keywords: Superior & Subordinate; Labor Relations; Work Force Management; Human Resource Management; Hiring; Job Satisfaction; Management; Leadership; Retention; Rank and Position; Organizational Culture; Change Management; Selection and Staffing; Satisfaction; Personal Development and Career; Labor and Management Relations; Manufacturing Industry; Auto Industry; Ohio
Skinner, C. Wickham, and Heather Beckham. "Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Plant." Harvard Business School Brief Case 082-189, June 2008.
- October 2000 (Revised March 2001)
- Case
eLance.com: Building a Professional Services Marketplace
By: Lynda M. Applegate and Kristin Kohler
Launched as an eBay for services, eLance promises to leverage the capabilities of the Internet to not only change the way services are bought and sold, but change the fundamental dynamics of the global economy. Building on theories posited in the HBR article by Tim... View Details
Keywords: Entrepreneurship; Technological Innovation; Job Search; Business or Company Management; Growth and Development Strategy; Business Strategy; Competitive Strategy; Web Sites; Information Technology Industry; Service Industry
Applegate, Lynda M., and Kristin Kohler. "eLance.com: Building a Professional Services Marketplace." Harvard Business School Case 801-224, October 2000. (Revised March 2001.)
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
What began as a misunderstanding about specifications and deadlines between a manager at RLX, a software development firm, and a manager at Impress, one of its clients, had escalated into a conflict charged with growing mistrust. Both RLX... View Details
Keywords: by Deepak Malhotra
- 01 Jun 2024
- News
Alumni Achievement Awards 2024
a job with a land development company in Florida, where I could make several million dollars in a few years. Very quickly, I realized I didn’t like the work or the people. What I learned is straightforward: Do something you love, with... View Details
- 15 Dec 2023
- News
The Musts of 2023
Merali (AMP 184, 2013): This is Munir Merali graduate of AMP 184 in 2014. I recently saw with my family the Oppenheimer movie, and what was moving in that was the struggle that the scientists were having developing this technology. And... View Details
- 01 Dec 2023
- News
Elevator Pitch: Feedback
closed-loop production process developed by Bright Feeds is energy-efficient and carbon-negative. Heard: “Working in the sustainability space for a for-profit business that is mission-driven has been really rewarding. This is not a hard... View Details
- 07 Mar 2022
- Research & Ideas
Effective Leaders Share the Spotlight with Their Teams
During a 2017 Amgen earnings call, CEO Robert Bradway began answering an analyst’s question, then turned to colleague Sean Harper and said, “Sean, I'll let you talk about the specifics.” Bradway’s simple act of calling on Harper to add insight is the type of engagement... View Details
Keywords: by Pamela Reynolds
- Web
All Functions - Recruiting
Employment Data All Functions Employment Data All Functions All Functions Select a Function to Access Additional Detail Pages: All Functions All Functions Business Development Consulting Finance General Management Marketing Other... View Details
- 01 Sep 2021
- Op-Ed
How Women Can Learn from Even Biased Feedback
When receiving their performance reviews, most people find such feedback conversations to be difficult, no matter how skilled the feedback-givers are. In a recent survey I conducted of 360 working adults, 89 percent said they were not looking forward to their upcoming... View Details
Keywords: by Francesca Gino
- 02 Aug 2022
- Blog Post
From HBS to Cutting-Edge Tech
and would require a lot of business development and strategic planning. I convinced the executive leadership to let me spend a year in the business team. I made significant contributions while serving as a bridge between the siloed... View Details
- Web
Adding a Social Dimension to Strategy - Institute For Strategy And Competitiveness
supporting community development Purpose-Based Strategic Positioning A clear social purpose opens up new opportunities for growth and profitability, while motivating and attracting employees, consumers, business partners, shareholders,... View Details
- December 2008 (Revised October 2009)
- Case
Alliance for a Green Revolution in Africa (AGRA)
By: David E. Bell and Brian Matthew Milder
In 2006, the Bill and Melinda Gates Foundation and the Rockefeller Foundation joined together to form a new organization, AGRA, to tackle the historic challenge of increasing agricultural production in Africa. Launched with much fanfare and led by former U.N.... View Details
Keywords: Developing Countries and Economies; Investment Funds; Food; Philanthropy and Charitable Giving; Business and Government Relations; Non-Governmental Organizations; Poverty; Agriculture and Agribusiness Industry; Africa
Bell, David E., and Brian Matthew Milder. "Alliance for a Green Revolution in Africa (AGRA)." Harvard Business School Case 509-007, December 2008. (Revised October 2009.)
- Web
Rigorous research, rooted in practice | About
Activities Our eighteen Global Research Centers & Offices help to build on our legacy of global engagement by supporting our faculty’s international research, administering academic programming in their regions, providing advice to MBA students interested in careers... View Details
- 01 Sep 2023
- News
Startup Success Beyond Silicon Valley
late 2010s, Professor Paul Gompers started noticing clusters of entrepreneurial ecosystems popping up in places around the world not known for such activity: Kenya, Pakistan, the Philippines. What was driving their emergence? What could other View Details
Keywords: Jennifer Mele
- 25 Sep 2015
- Working Paper Summaries
Invest in Information or Wing It? A Model of Dynamic Pricing with Seller Learning
- Teaching Interest
The Entrepreneurial Manager
This course addresses the issues faced by managers who wish to turn opportunity into viable organizations that create value, and empowers students to develop their own approaches, guidelines, and skills for being entrepreneurial managers.
The course teaches... View Details
- Research Summary
Antecedents and Consequences of Trust in Intraorganizational Relations: An International Comparison
This project moves the level of analysis to the intraorganizational level. The empirical context consists of internal relationships between the Information Systems (IS) function and the user groups. Are better project management techniques, better software development... View Details