Publications

June 2007 (Revised January 2008)
Case

Joel Klein and Leadership in the NYC Public Schools

By: Christopher Marquis, Doug Guthrie, Richard Arum and Abby Larson

Reviews the work of the New York City School Chancellor Joel Klein and his attempt to create a Leadership Academy in order to better train principals to lead New York City public schools. Assesses what leadership skills and strategies are necessary for Klein to create... View Details

Keywords: Education; Training; Leadership Development; Management Skills; Organizational Design; Performance Improvement; Education Industry; New York (city, NY)

1991
Chapter

Innovation Processes in Multinational Corporations

By: S. Ghoshal and C. A. Bartlett

Keywords: Multinational Firms and Management; Innovation and Invention; Business Processes

April 2017
Supplement

Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (C)

By: Tsedal Neeley and Esel Çekin

Supplements the (A) case. View Details

Keywords: Functions; Structure; Centralization; Decentralization; Diversity; Country Of Origin Effects; Global Contextual Intelligence; Leading Change; Crisis Management; Organizational Structure; Experience and Expertise; Situation or Environment; Central Asia; Turkey

May 2003 (Revised May 2009)
Case

ZARA: Fast Fashion

Focuses on Inditex, an apparel retailer from Spain, which has set up an extremely quick response system for its ZARA chain. Instead of predicting months before a season starts what women will want to wear, ZARA observes what's selling and what's not and continuously... View Details

Keywords: Organizational Change and Adaptation; Multinational Firms and Management; Competitive Advantage; Manufacturing Industry; Apparel and Accessories Industry; Retail Industry; Spain

Fall 2020
Article

Climate in the Boardroom: Struggling to Reconcile Business as Usual and the End of the World as We Know It

By: Rebecca Henderson

How does one witness to businesspeople about climate change? Climate change is a problem for the collective and the long term, whereas business often requires a ruthless focus on the individual and the quarter. Climate change is an ethical catastrophe whose solution... View Details

Keywords: Sustainable Business; Climate Change; Corporate Social Responsibility and Impact; Environmental Sustainability

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06 Jun 2005
Research & Ideas

Microsoft vs. Open Source: Who Will Win?

Casadesus-Masanell decided to dive in. Most research to date into the OSS movement has focused on the organization and management issues surrounding OSS. Ghemawat and Casadesus-Masanell chose to explore the... View Details

Keywords: by Sean Silverthorne; Technology

01 Jun 2008
News

Nine MBAs Chosen for Leadership Fellows Program

Nine graduating MBAs are taking positions with nonprofit and public-sector organizations with the support of the School’s Leadership Fellows program. Now in its seventh year, the program offers a select group of HBS students the... View Details

November 2010 (Revised January 2011)
Case

Computerized Provider Order Entry at Emory Healthcare

By: Richard G. Hamermesh, F. Warren McFarlan, Mark Keil, Andrew Katz, Michael Morgan and David LaBorde

The Computerized Provider Order Entry at Emory Healthcare case presents one hospital system's efforts to implement computerized provider order entry (CPOE) across all of its hospitals and the challenges they faced in doing so. Issues such as standardization of care,... View Details

Keywords: Health Care and Treatment; Information Management; Management Systems; Standards; Service Delivery; Business Processes; Organizational Change and Adaptation; Projects; Information Technology; Applications and Software; Health Industry

16 Apr 2008
Lessons from the Classroom

Chris Christensen: Legend of the Classroom

Sloan School of Management, Harvard Law School, Stanford Graduate School of Business, the University of South Africa, and the Iran Center for Management Studies. His books on teaching, Education for Judgment: The Artistry of Discussion... View Details

Keywords: by Deborah Blagg; Education

30 Apr 2001
What Do You Think?

Dot.Com Shakeout: Chess or Roulette?

One reason is that the better-backed ventures had twelve to eighteen months of financing when the market for Internet-based start-ups tanked a year ago. Another is that, through relatively astute management, less well-financed View Details

Keywords: by James Heskett

November 2002 (Revised May 2003)
Case

ConAgra Foods

By: Ray A. Goldberg and Ingrid Vargas

In 2002, ConAgra Foods CEO Bruce Rohde was deliberating the next steps in the process of transforming the company from an agribusiness giant to a value-added food processor. ConAgra had become the second largest food company and number one food service supplier in the... View Details

Keywords: Corporate Strategy; Leading Change; Change Management; Organizational Change and Adaptation; Food; Agribusiness; Product; Business Processes; Management Teams; Expansion; Brands and Branding; Food and Beverage Industry; Agriculture and Agribusiness Industry; United States

Keywords: Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations

01 Dec 2002
News

Building a Network for Social Enterprise in Latin America

teaching about the management of social-purpose organizations and business involvement in the social sector. In June 2001, HBS globalized its efforts in this area by organizing... View Details

23 Apr 2020
Blog Post

Fireside Chats with Harvard Faculty: A COVID-19 Symposium

leading role in organizing the business community in the fight against COVID-19—will be the symposium’s keynote speaker. Perspectives on the COVID-19 Pandemic: View Video Keynote Speaker Mr. Ken Chenault, CEO of General Catalyst, and HBS... View Details

25 Oct 2004
Research & Ideas

Planning for Surprises

The train wreck that was Enron's collapse is only one big, blatant example of how some disasters catch us unawares—but shouldn't. In fact, according to Max H. Bazerman and Michael D. Watkins, many surprises in all types and sizes of View Details

Keywords: by Martha Lagace

01 Jun 2005
News

Transforming the IRS

over the next five years transformed almost every aspect of the sprawling agency, from its antiquated IT systems to its internal management structures. Many Unhappy Returns (HBS Press, 2005) is his insider account of a mission that seemed... View Details

Keywords: Ann Cullen; IRS; Many Unhappy Returns; reform; Executive, Legislative, and Other General Government Support; Government

01 Dec 2004
News

Wyss Gift Supports HBS Doctoral Programs

the development, production, and distribution of orthopedic instruments and implants. Involved in a number of HBS initiatives in the past, Wyss has facilitated the development of environmental management cases for the MBA Program and... View Details

01 Oct 2015
Blog Post

Why We Recruit: Goldman Sachs

Organization:Annie McMullen, Harvard Business School Recruiter, University Relations Team, Goldman Sachs Describe your organization in three to five sentences.Goldman Sachs is a leading global investment banking, securities and investment... View Details

Web

Leadership Execution and Action Planning (LEAP) - Course Catalog

challenges for companies in crisis situations. Unlike a turnaround, a crisis can be a catastrophic event, or a series of seemingly small events, that often surprise leaders. Most organizations are not designed to prevent or View Details

May 1990 (Revised December 1998)
Case

Technology Transfer at a Defense Contractor (Abridged)

By: Linda A. Hill

Covers the same material concerning the specific transfer of technology as described in the longer version but summarizes the environmental and organizational context of the transfer. Most appropriate when the instructor wishes to focus on the action questions. View Details

Keywords: Organizational Change and Adaptation; Change Management; Conflict Management; Managerial Roles; Management Teams; Employees; Competitive Strategy; Projects