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    • All HBS Web  (120,391)
      • Faculty Publications  (37,170)
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      • December 2020 (Revised March 2021)
      • Case

      Made In Space, Expectations Management, and the Business of In-Space Manufacturing

      By: Matthew C. Weinzierl and Mehak Sarang
      After having proven its base technology (3D printing) through NASA solicitations and contracts, Made In Space was searching for a viable commercial application. But the business case for the leading candidate, high-quality fiber optic cable for use on Earth, remained... View Details
      Keywords: Aerospace; Space; Space Economy; 3D Printing; Manufacturing; Public-private Partnership; Partners and Partnerships; Strategy; Business and Government Relations; Aerospace Industry; Manufacturing Industry
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      Weinzierl, Matthew C., and Mehak Sarang. "Made In Space, Expectations Management, and the Business of In-Space Manufacturing." Harvard Business School Case 721-025, December 2020. (Revised March 2021.)
      • December 2020 (Revised December 2022)
      • Case

      The Dance of Dharma: On the Difficulty of Being Good

      By: Arthur I. Segel and Tyler M. Richard
      When deciding how to be good and act well, we often seek outside help. Many of our oldest and most frequently consulted sources of ethical guidance are our religious traditions. Just as one might consult a thoughtful friend, countless people seek direction from their... View Details
      Keywords: Hinduism; Ethics; Religion; Values and Beliefs; Decision Making
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      Segel, Arthur I., and Tyler M. Richard. "The Dance of Dharma: On the Difficulty of Being Good." Harvard Business School Case 821-058, December 2020. (Revised December 2022.)
      • December 2020 (Revised February 2021)
      • Teaching Note

      The Tulsa Massacre and the Call for Reparations

      By: Mihir A. Desai and Suzanne Antoniou
      How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government... View Details
      Keywords: Cost vs Benefits; Decision Choices and Conditions; Decisions; Judgments; Race; Fairness; Moral Sensibility; Values and Beliefs; Corporate Accountability; Corporate Governance; Policy; Governing Rules, Regulations, and Reforms; Government Legislation; Government and Politics; Government Administration; Lawsuits and Litigation; Legal Liability; Leading Change; Mission and Purpose; Corporate Social Responsibility and Impact; Conflict and Resolution; Conflict Management; Loss; Motivation and Incentives; Perspective; Prejudice and Bias; Civil Society or Community; Social Issues; Welfare; Tulsa; Oklahoma; United States
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      Desai, Mihir A., and Suzanne Antoniou. "The Tulsa Massacre and the Call for Reparations." Harvard Business School Teaching Note 221-044, December 2020. (Revised February 2021.)
      • December 2020 (Revised May 2021)
      • Case

      Riverstone

      By: David E. Bell and Natalie Kindred
      In 2020, Luke Minion and the leadership team at Riverstone, a hog producer founded in 2013 in Shandong, China, were evaluating Riverstone’s strategy as it rebounded from outbreaks of African Swine Fever (ASF) in two of its three farm complexes. Riverstone was a joint... View Details
      Keywords: Strategy; Globalization; Cross-Cultural and Cross-Border Issues; Animal-Based Agribusiness; Consumer Behavior; Demand and Consumers; Disruption; Risk and Uncertainty; Risk Management; Agriculture and Agribusiness Industry; Food and Beverage Industry; Consulting Industry; United States; China
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      Bell, David E., and Natalie Kindred. "Riverstone." Harvard Business School Case 521-063, December 2020. (Revised May 2021.)
      • Article

      Airbnb Slips a Grand Experiment Into Its IPO

      By: Scott Duke Kominers
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      Kominers, Scott Duke. "Airbnb Slips a Grand Experiment Into Its IPO." Bloomberg Opinion (December 4, 2020).
      • December 2020
      • Case

      Entrepreneurial Finance Vignettes - 2021

      By: Paul A. Gompers
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      Gompers, Paul A. "Entrepreneurial Finance Vignettes - 2021." Harvard Business School Case 221-055, December 2020.
      • December 2020 (Revised March 2025)
      • Case

      Responsive Working at PepsiCo UK (A): Designing a Turnaround

      By: Amy C. Edmondson and Nancy Boghossian Staples
      Facing a significant decline in revenues in 2016, David Gwilliam, Head of Transformation at PepsiCo UK introduced a new way of working (“Responsive Working”), which encompasses a set of work practices and some new team structures. The work practices comprise a set of 9... View Details
      Keywords: SLAM Teams; Turnaround; Groups and Teams; Employees; Training; Decision Making; Planning; Performance Improvement; Consumer Products Industry; Manufacturing Industry; United Kingdom; Europe
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      Edmondson, Amy C., and Nancy Boghossian Staples. "Responsive Working at PepsiCo UK (A): Designing a Turnaround." Harvard Business School Case 621-076, December 2020. (Revised March 2025.)
      • December 2020 (Revised October 2021)
      • Supplement

      Responsive Working at PepsiCo UK (B)

      By: Amy C. Edmondson and Nancy Boghossian Staples
      Supplements the (A) case. View Details
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      Edmondson, Amy C., and Nancy Boghossian Staples. "Responsive Working at PepsiCo UK (B)." Harvard Business School Supplement 621-077, December 2020. (Revised October 2021.)
      • Article

      Cut Payroll Costs with Transparency, Fairness, and Compassion

      By: Boris Groysberg and Sarah Abbott
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      Groysberg, Boris, and Sarah Abbott. "Cut Payroll Costs with Transparency, Fairness, and Compassion." Harvard Business School Working Knowledge (December 3, 2020).
      • December 3, 2020
      • Article

      How to Build a Life: Measuring Your Happiness Can Help Improve It

      By: Arthur C. Brooks
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      Brooks, Arthur C. "How to Build a Life: Measuring Your Happiness Can Help Improve It." The Atlantic (December 3, 2020).
      • December 2020 (Revised April 2021)
      • Case

      Arcos Dorados: A QSR Recovery Plan

      By: Forest Reinhardt, José B. Alvarez, Jenyfeer Martinez Buitrago and Mariana Cal
      Arcos Dorados—McDonald’s largest independent franchisee, covering Latin America and the Caribbean (LAC)—faced a pandemic that was disrupting the entire consumer foodservice business in 2020. With the exclusive right to own, operate, and sub-franchise McDonald’s... View Details
      Keywords: Agribusiness; Animal-Based Agribusiness; Plant-Based Agribusiness; Customer Value and Value Chain; Income; Macroeconomics; Environmental Management; Environmental Sustainability; Cross-Cultural and Cross-Border Issues; Food; Health Pandemics; Crisis Management; Logistics; Corporate Social Responsibility and Impact; Strategic Planning; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; Latin America; Aruba; Guadeloupe; Martinique; Mexico; Panama; Costa Rica; Argentina; Brazil; Chile; Colombia; Ecuador; French Guiana; Peru; Uruguay; Venezuela; Puerto Rico; Trinidad and Tobago
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      Reinhardt, Forest, José B. Alvarez, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados: A QSR Recovery Plan." Harvard Business School Case 721-023, December 2020. (Revised April 2021.)
      • December 2020
      • Case

      Château Margaux: Serving Up the Third Wine

      By: Elie Ofek
      In fall 2019, Corinne Mentzelopoulos, owner of the famous first-growth Château Margaux, is pondering a series of decisions with respect to the chateau's third wine. Margaux du Château Marguax, as this wine was called, was launched in 2013 with a particular goal in mind... View Details
      Keywords: Brand Management; Pricing; Wine Industry; Marketing Strategy; Product Marketing; Performance Evaluation; Price; Distribution Channels; Growth and Development Strategy; France
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      Ofek, Elie. "Château Margaux: Serving Up the Third Wine." Harvard Business School Case 521-054, December 2020.
      • December 2020
      • Case

      Darden Restaurants - The Quest for Growth

      By: Michael S. Kaufman
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      Kaufman, Michael S. "Darden Restaurants - The Quest for Growth." Harvard Business School Case 321-091, December 2020.
      • December 2020 (Revised September 2023)
      • Case

      PG&E and the First Climate Change Bankruptcy

      By: Stuart C. Gilson and Sarah L. Abbott
      In early 2020, the California-based utility PG&E filed a second amended plan of reorganization. PG&E had filed for Chapter 11 bankruptcy in the face of more than $30 billion of legal claims brought against it for its alleged role in causing California wildfires. The... View Details
      Keywords: Chapter 11; Utilities; Liabilities; Restructuring; Insolvency and Bankruptcy; Debt Securities; Legal Liability; Climate Change; Utilities Industry; United States
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      Gilson, Stuart C., and Sarah L. Abbott. "PG&E and the First Climate Change Bankruptcy." Harvard Business School Case 221-057, December 2020. (Revised September 2023.)
      • 2020
      • Other Teaching and Training Material

      REMOTE—A Framework for Teaching Online

      By: Ayelet Israeli
      This article explains the REMOTE Teaching and Learning framework. I developed this framework to synthesize key insights and learnings about the digital classroom. Whether you are new to teaching online or have taught online before, this framework provides helpful... View Details
      Keywords: Teaching; Education; Online Technology
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      Israeli, Ayelet. "REMOTE—A Framework for Teaching Online." Harvard Business Publishing, 2020.
      • 2020
      • Working Paper

      An Empirical Guide to Investor-Level Private Equity Data from Preqin

      By: Juliane Begenau, Claudia Robles-Garcia, Emil Siriwardane and Lulu Wang
      This note provides guidance on the use of investor-level private equity data from Preqin for empirical research. Preqin primarily sources its cash flow data through Freedom of Information Act (FOIA) requests with U.S. public pensions. Our focus is on the components of... View Details
      Keywords: Private Equity Returns; Prequin Data; Private Equity; Analytics and Data Science; Investment Return
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      Begenau, Juliane, Claudia Robles-Garcia, Emil Siriwardane, and Lulu Wang. "An Empirical Guide to Investor-Level Private Equity Data from Preqin." Working Paper, December 2020.
      • 2020
      • Conference Presentation

      An Empirical Study of the Trade-Offs Between Interpretability and Fairness

      By: Shahin Jabbari, Han-Ching Ou, Himabindu Lakkaraju and Milind Tambe
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      Jabbari, Shahin, Han-Ching Ou, Himabindu Lakkaraju, and Milind Tambe. "An Empirical Study of the Trade-Offs Between Interpretability and Fairness." Paper presented at the ICML Workshop on Human Interpretability in Machine Learning, International Conference on Machine Learning (ICML), 2020.
      • Article

      Beyond Individualized Recourse: Interpretable and Interactive Summaries of Actionable Recourses

      By: Kaivalya Rawal and Himabindu Lakkaraju
      As predictive models are increasingly being deployed in high-stakes decision-making, there has been a lot of interest in developing algorithms which can provide recourses to affected individuals. While developing such tools is important, it is even more critical to... View Details
      Keywords: Predictive Models; Decision Making; Framework; Mathematical Methods
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      Rawal, Kaivalya, and Himabindu Lakkaraju. "Beyond Individualized Recourse: Interpretable and Interactive Summaries of Actionable Recourses." Advances in Neural Information Processing Systems (NeurIPS) 33 (2020).
      • 2020
      • Chapter

      Civil Society-Business Relations

      By: M. Seitanidi, A. Ebrahim and J. E. Austin
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      Seitanidi, M., A. Ebrahim, and J. E. Austin. "Civil Society-Business Relations." In International Encyclopedia of Civil Society. Living edition, edited by Regina A. List, Helmut K. Anheier, and Stefan Toepler. Cham: Springer, 2020. Electronic.
      • Article

      Credit and Punishment: Are Corporate Bankers Disciplined for Risk-Taking?

      By: Janet Gao, Kristoph Kleiner and Joseph Pacelli
      We examine whether bankers face disciplining consequences for structuring poorly performing corporate loans. We construct a novel data set containing the employment histories and loan portfolios of a large sample of corporate bankers and find that corporate credit... View Details
      Keywords: Syndicated Loans; Credit Events; Career Outcomes; Loan Officers; Banks and Banking; Financing and Loans; Risk Management; Corporate Finance; Personal Development and Career
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      Gao, Janet, Kristoph Kleiner, and Joseph Pacelli. "Credit and Punishment: Are Corporate Bankers Disciplined for Risk-Taking?" Review of Financial Studies 33, no. 12 (December 2020): 5706–5749.
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