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      • January 2021
      • Article

      Turbulence, Firm Decentralization and Growth in Bad Times

      By: Philippe Aghion, Nicholas Bloom, Brian Lucking, Raffaella Sadun and John Van Reenen
      What is the optimal form of firm organization during “bad times”? We present a model of delegation within the firm to show that the effect is ambiguous. The greater turbulence following macro shocks may benefit decentralized firms because the value of local information... View Details
      Keywords: Decentralization; Growth; Turbulence; Great Recession; Organizational Design; System Shocks; Economic Growth; Performance
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      Aghion, Philippe, Nicholas Bloom, Brian Lucking, Raffaella Sadun, and John Van Reenen. "Turbulence, Firm Decentralization and Growth in Bad Times." American Economic Journal: Applied Economics 13, no. 1 (January 2021): 133–169.
      • January 2021
      • Article

      Using Models to Persuade

      By: Joshua Schwartzstein and Adi Sunderam
      We present a framework where "model persuaders" influence receivers’ beliefs by proposing models that organize past data to make predictions. Receivers are assumed to find models more compelling when they better explain the data, fixing receivers’ prior beliefs. Model... View Details
      Keywords: Model Persuasion; Analytics and Data Science; Forecasting and Prediction; Mathematical Methods; Framework
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      Schwartzstein, Joshua, and Adi Sunderam. "Using Models to Persuade." American Economic Review 111, no. 1 (January 2021): 276–323.
      • January 2021
      • Article

      Veil-of-Ignorance Reasoning Mitigates Self-Serving Bias in Resource Allocation During the COVID-19 Crisis

      By: Karen Huang, Regan Bernhard, Netta Barak-Corren, Max Bazerman and Joshua D. Greene
      The COVID-19 crisis has forced healthcare professionals to make tragic decisions concerning which patients to save. Furthermore, the COVID-19 crisis has foregrounded the influence of self-serving bias in debates on how to allocate scarce resources. A utilitarian... View Details
      Keywords: Self-serving Bias; Procedural Justice; Bioethics; COVID-19; Fairness; Health Pandemics; Resource Allocation; Decision Making
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      Huang, Karen, Regan Bernhard, Netta Barak-Corren, Max Bazerman, and Joshua D. Greene. "Veil-of-Ignorance Reasoning Mitigates Self-Serving Bias in Resource Allocation During the COVID-19 Crisis." Judgment and Decision Making 16, no. 1 (January 2021): 1–19.
      • 2021
      • Book

      We the Possibility: Harnessing Public Entrepreneurship to Solve Our Most Urgent Problems

      By: Mitchell Weiss
      The huge public challenges we face are daunting. At the same time, many of us have come to accept the notion that government can't do new things or solve tough challenges—it's too big and slow and bureaucratic. Not so. Entrepreneurial savvy in government is growing,... View Details
      Keywords: Entrepreneurship; Public Sector; Government Administration; Government and Politics; Technological Innovation; Problems and Challenges; Innovation Leadership; Public Administration Industry; Technology Industry
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      Weiss, Mitchell. We the Possibility: Harnessing Public Entrepreneurship to Solve Our Most Urgent Problems. Boston, MA: Harvard Business Review Press, 2021.
      • 2021
      • Working Paper

      What Am I Worth? Wage Security and the (In)secure Self.

      By: Lumumba Seegars, Erin M. Reid, Lakshmi Ramarajan and S. Lee
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      Seegars, Lumumba, Erin M. Reid, Lakshmi Ramarajan, and S. Lee. "What Am I Worth? Wage Security and the (In)secure Self." Working Paper, 2021. (Manuscript in preparation.)
      • 2021
      • Working Paper

      When Does Uncertainty Matter?: Understanding the Impact of Predictive Uncertainty in ML Assisted Decision Making

      By: Sean McGrath, Parth Mehta, Alexandra Zytek, Isaac Lage and Himabindu Lakkaraju
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      McGrath, Sean, Parth Mehta, Alexandra Zytek, Isaac Lage, and Himabindu Lakkaraju. "When Does Uncertainty Matter?: Understanding the Impact of Predictive Uncertainty in ML Assisted Decision Making." Working Paper, January 2021.
      • December 31, 2020
      • Article

      How to Build a Life: New Year's Resolutions That Will Actually Lead to Happiness

      By: Arthur C. Brooks
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      Brooks, Arthur C. "How to Build a Life: New Year's Resolutions That Will Actually Lead to Happiness." The Atlantic (December 31, 2020).
      • 28 Dec 2020
      • Interview

      Psychological Safety and Fearless Organisations

      By: Amy C. Edmondson and Vesna Lucca
      In This Podcast:
      • The ugly and beauty in transformational change
      • Why don’t all companies create psychological safety
      • Her passion to create a better workplace
      • Buckminster Fuller
      • The importance of system thinking
      • The power... View Details
      Keywords: Psychological Safety; Organizational Culture; Transformation
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      "Psychological Safety and Fearless Organisations." Episode 112. Corporate Unplugged (podcast), December 28, 2020.
      • December 24, 2020
      • Article

      How Businesses Can Find 'Hidden Workers'

      By: Joseph B. Fuller, Manjari Raman, Eva Sage-Gavin and Ladan Davarzani
      Even before the COVID-19 pandemic, low- and middle-skill workers struggled to find and retain steady work. Now, many of these workers are considered “essential,” while many others are unemployed and struggling to find work. As the pandemic eases throughout 2021,... View Details
      Keywords: Health Pandemics; Employees; Selection and Staffing
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      Fuller, Joseph B., Manjari Raman, Eva Sage-Gavin, and Ladan Davarzani. "How Businesses Can Find 'Hidden Workers'." Harvard Business Review Digital Articles (December 24, 2020).
      • December 2020
      • Case

      Tencent: Combining Technology and Culture

      By: Elie Ofek, Billy Chan and Dawn H. Lau
      Tencent, one of the largest Internet conglomerates in China, had a vision to become a "Tech+Culture" firm. With dominant market shares in online games and social networking, it had built a vast Internet-based entertainment ecosystem, and was now focused on cultural... View Details
      Keywords: Media Franchise; Marketing; Market Entry and Exit; Product Launch; Strategy; Culture; China
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      Ofek, Elie, Billy Chan, and Dawn H. Lau. "Tencent: Combining Technology and Culture." Harvard Business School Case 521-066, December 2020.
      • Editorial

      Le capitalisme durable menace la durabilité des entreprises

      By: Jesse M. Fried and Charles CY Wang
      Keywords: European Union
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      Fried, Jesse M., and Charles CY Wang. "Le capitalisme durable menace la durabilité des entreprises." Les Echos (December 18, 2020).
      • December 2020
      • Teaching Note

      Apple Inc. in 2020

      By: David B. Yoffie
      Teaching Note for HBS Case #720-454. View Details
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      Yoffie, David B. "Apple Inc. in 2020." Harvard Business School Teaching Note 721-427, December 2020.
      • December 17, 2020
      • Article

      How to Build a Life: Don't Isolate Yourself This Holiday Season

      By: Arthur C. Brooks
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      Brooks, Arthur C. "How to Build a Life: Don't Isolate Yourself This Holiday Season." The Atlantic (December 17, 2020).
      • December 2020
      • Teaching Plan

      Pal's Sudden Service—Scaling an Organizational Model to Drive Growth

      By: Francesca Gino, Gary P. Pisano and Alexander Rohe
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      Gino, Francesca, Gary P. Pisano, and Alexander Rohe. "Pal's Sudden Service—Scaling an Organizational Model to Drive Growth." Harvard Business School Teaching Plan 921-031, December 2020.
      • December 2020
      • Supplement

      People Analytics at Teach For America (B) (Data Set)

      By: Jeff Polzer
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      Polzer, Jeff. "People Analytics at Teach For America (B) (Data Set)." Harvard Business School Spreadsheet Supplement 421-054, December 2020.
      • December 2020
      • Teaching Plan

      Scaling Well by Doing Good: Motivating Talent at b.good

      By: Francesca Gino, Gary P. Pisano and Alexander Rohe
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      Gino, Francesca, Gary P. Pisano, and Alexander Rohe. "Scaling Well by Doing Good: Motivating Talent at b.good." Harvard Business School Teaching Plan 921-030, December 2020.
      • December 2020
      • Case

      Urban Company

      By: Krishna G. Palepu
      Urban Company is an India-based market platform that helps customers book home services and at home beauty services. The company differentiated itself by investing heavily in building customer trust. Rather than merely positioning itself as a lead generating... View Details
      Keywords: COVID-19 Pandemic; Entrepreneurship; Digital Platforms; Emerging Markets; Strategy; Service Delivery; Trust; Technology Industry; Service Industry; India
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      Palepu, Krishna G. "Urban Company." Harvard Business School Case 121-041, December 2020.
      • 2020
      • Working Paper

      Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion

      By: Ryan Allen and Prithwiraj Choudhury
      Past research offers mixed perspectives on whether domain experience helps or hurts algorithm-augmented work performance. To reconcile these perspectives, we theorize that domain experience affects algorithm-augmented performance via two distinct countervailing... View Details
      Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Decision-making; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance
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      Allen, Ryan, and Prithwiraj Choudhury. "Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion." Harvard Business School Working Paper, No. 21-073, October 2020. (Revised September 2021.)
      • December 2020 (Revised May 2021)
      • Case

      Dame Cicely Saunders and the Modern Hospice Movement: A Brother's View

      By: Amar Bhidé and Srikant M. Datar
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      Bhidé, Amar, and Srikant M. Datar. "Dame Cicely Saunders and the Modern Hospice Movement: A Brother's View." Harvard Business School Case 321-102, December 2020. (Revised May 2021.)
      • December 2020
      • Supplement

      Experiment A Box Search

      By: Iavor I Bojinov and Karim R. Lakhani
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      Bojinov, Iavor I., and Karim R. Lakhani. "Experiment A Box Search." Harvard Business School Multimedia/Video Supplement 621-701, December 2020.
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