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  • All HBS Web  (17,247)
    • People  (33)
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  • September 2013
  • Case

Boston Children's Hospital: Measuring Patient Costs (Abridged)

By: Robert S. Kaplan
The case describes a pilot project on applying activity-based costing to measure the cost of treating patients. After an overview of Boston Children's Hospital and its local health care market environment, the case presents process maps and financial data relating to... View Details
Keywords: Health Care; Time-Driven Activity-Based Costing; Costing; Hospitals; Activity Based Costing and Management
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Kaplan, Robert S. "Boston Children's Hospital: Measuring Patient Costs (Abridged)." Harvard Business School Case 914-407, September 2013.
  • January 2018
  • Case

Ak Gıda: IPO or Strategic Sale

By: Suraj Srinivasan and Eren Kuzucu
In 2015, Yıldiz Holding, one of the world’s largest producer of confections, biscuits and crackers, was at the end of its divestiture process from Ak Gida, one of the leading dairy companies in Turkey. The company had adopted a dual track process, pursuing an initial... View Details
Keywords: Valuation; Private Sector; For-Profit Firms; Business Model; Business Strategy; Competitive Advantage; Growth and Development Strategy; Value Creation; Decision Making; Growth Management; Mergers and Acquisitions; Initial Public Offering; Business Conglomerates; Business Exit or Shutdown; Family Business; Joint Ventures; Food and Beverage Industry; Turkey
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Srinivasan, Suraj, and Eren Kuzucu. "Ak Gıda: IPO or Strategic Sale." Harvard Business School Case 118-036, January 2018.
  • July 2013 (Revised October 2014)
  • Case

Value Retail: Opportunities for European Expansion

By: Arthur I Segel
Scott Malkin, CEO of Value Retail, a developer and operator of European outlet villages serving luxury brands, is planning on developing a 18,503 m2 open-air outlet village to be built 98 kilometers south of Milan on land he was about to acquire for 7.26 million lira.... View Details
Keywords: Acquisition; Investment; Risk and Uncertainty; Expansion; Retail Industry; Milan
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Segel, Arthur I. "Value Retail: Opportunities for European Expansion." Harvard Business School Case 814-015, July 2013. (Revised October 2014.)
  • 01 Apr 2015
  • News

Sustainability Reporting: The Lawyer’s Response

  • 01 Oct 2012
  • News

Harvard Business School to Convene More Than 400 Leaders in Chicago to Discuss Paths Forward for Improving U.S. Competitiveness

  • March 2002 (Revised August 2002)
  • Case

Microsoft.NET

By: Alan D. MacCormack and Kerry Herman
Set in the summer of 2000, following the unveiling of Microsoft's .NET initiative to the public. Three of the key figures in .NET's development are considering the next steps they would have to take to keep the initiative moving forward. Specifically, the challenges... View Details
Keywords: Applications and Software; Growth and Development Strategy; Change Management; Talent and Talent Management; Policy; Business Model; Computer Industry; Web Services Industry
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MacCormack, Alan D., and Kerry Herman. "Microsoft.NET." Harvard Business School Case 602-086, March 2002. (Revised August 2002.)
  • 10 Sep 2012
  • News

Harvard Business School to Convene More Than 400 Business Leaders in San Francisco to Discuss Paths Forward for Improving U.S. Competitiveness

    8 Questions About Using AI Responsibly, Answered

    Generative AI tools are poised to change the way every business operates. As your own organization begins strategizing which to use, and how, operational and ethical considerations are inevitable. This article delves into eight of them, including how your... View Details
    • March 2024 (Revised February 2025)
    • Case

    Doing Business in Buenos Aires, Argentina

    By: Joseph B. Fuller, Alan D. MacCormack, Nori Gerardo Lietz, Leonard A. Schlesinger, Karina Souza and Zeke Gillman
    This case examines the challenges and opportunities of doing business in Argentina. It highlights Argentina's economic and political transformation in the decades leading up to 2024. The case gives an overview of some of the main obstacles faced by businesses operating... View Details
    Keywords: Business History; Business and Government Relations; Corporate Strategy; Transformation; Economy; Air Transportation; Air Transportation Industry; Transportation Industry; Argentina; Latin America; Buenos Aires
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    Fuller, Joseph B., Alan D. MacCormack, Nori Gerardo Lietz, Leonard A. Schlesinger, Karina Souza, and Zeke Gillman. "Doing Business in Buenos Aires, Argentina." Harvard Business School Case 324-108, March 2024. (Revised February 2025.)
    • August 1988 (Revised November 1988)
    • Case

    Texas Instruments: Cost of Quality (A)

    By: Robert S. Kaplan
    Texas Instruments implements a Cost of Quality (COQ) system as part of a company-wide "Total Quality Thrust." After several years of operation, group management questions whether or not the COQ system should be updated to make it more useful in identifying areas for... View Details
    Keywords: Quality; Performance Improvement
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    Kaplan, Robert S. "Texas Instruments: Cost of Quality (A)." Harvard Business School Case 189-029, August 1988. (Revised November 1988.)
    • August 2011
    • Case

    Mibanco: Meeting the Mainstreaming of Microfinance (MM)

    By: Michael Chu, Gustavo Herrero and Jean Hazell
    Facing an increasingly competitive microfinance market in Peru, Mibanco must continually optimize its product offerings, marketing operations, and human resource management to stay on top. This multimedia courseware provides visual orientation to enable viewers to more... View Details
    Keywords: Microfinance; Markets; Change; Problems and Challenges; Management Teams; Employees; Marketing; Operations; Human Resources; Financial Services Industry; Peru
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    Chu, Michael, Gustavo Herrero, and Jean Hazell. "Mibanco: Meeting the Mainstreaming of Microfinance (MM)." Harvard Business School Multimedia/Video Case 310-701, August 2011.
    • February 2019
    • Technical Note

    Can Multiunit Organizations Remain Agile as They Grow?

    By: Tatiana Sandino
    This note discusses how multiunit organizations incorporate flexibility into their management control systems, some by authorizing all or a select number of their dispersed units to make input and process decisions, some by investing in data-analytic technologies to... View Details
    Keywords: Management Control Systems; Flexibility; Management Systems; Business Units; Decision Making
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    Sandino, Tatiana. "Can Multiunit Organizations Remain Agile as They Grow?" Harvard Business School Technical Note 119-067, February 2019.
    • January 2021
    • Case

    Saham Group: It's In the Genes

    By: Christina R. Wing and Gamze Yucaoglu
    The case opens in August 2020 as Moulay Mhamed Elalamy (Mhamed), CEO of the Saham Group (the Group), a pan-African investment company that operates a variety of businesses out of Morocco, contemplates the Group’s identity, its investment strategy, and how to navigate... View Details
    Keywords: Family and Family Relationships; Family Business; For-Profit Firms; Transformation; Transition; Emerging Markets; Change Management; Private Equity; Investment; Strategy; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Morocco; Africa
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    Wing, Christina R., and Gamze Yucaoglu. "Saham Group: It's In the Genes." Harvard Business School Case 621-069, January 2021.
    • 31 Oct 2023
    • HBS Case

    Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?

    The verdict: As workplace standards are changing, loud and abusive behavior that may have been within acceptable standards a decade or two ago is increasingly being called out as toxic. That said, as a consultant, you aren’t View Details
    Keywords: by Michael Blanding; Consulting
    • 24 Aug 2015
    • Working Paper Summaries

    Multi-Product Duopoly with Cross-Product Cost Interdependencies

    • December 1998 (Revised February 1999)
    • Case

    i2 Technologies, Inc.

    By: Ananth Raman and Jasjit Singh
    Describes the emergence and growth of i2 Technologies and the supply chain planning software industry. In December 1998, i2's market capitalization was in excess of $2 billion; the supply chain planning software industry had annual sales of approximately $1 billion and... View Details
    Keywords: Information Technology; Applications and Software; Supply Chain Management; Production; Forecasting and Prediction; Information Technology Industry
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    Raman, Ananth, and Jasjit Singh. "i2 Technologies, Inc." Harvard Business School Case 699-042, December 1998. (Revised February 1999.)
    • 30 Apr 2021
    • Research & Ideas

    Why Anger Makes a Wrongly Accused Person Look Guilty

    researchers were inspired to investigate the link between anger and guilt five years ago after discussing true crime documentaries and the dynamics of the falsely accused being interviewed by police. “As... View Details
    Keywords: by Michael Blanding
    • January 1988 (Revised January 1997)
    • Case

    Digital Equipment Corp.: The Endpoint Model (A)

    By: David A. Garvin
    Describes a comprehensive manufacturing strategy designed to reduce substantially the cycle time of orders (i.e. the time between the placement of an order by a customer and its delivery to the customer). To launch the strategy Digital has adopted manufacturing... View Details
    Keywords: Business Plan; Information; Time Management; Production; Strategic Planning; Strategy; Manufacturing Industry
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    Garvin, David A. "Digital Equipment Corp.: The Endpoint Model (A)." Harvard Business School Case 688-059, January 1988. (Revised January 1997.)
    • October 6, 2020
    • Article

    Test Your Board's Readiness for the Post-COVID Era

    By: Lynn S. Paine
    Research suggests that well-run boards take the process of self-evaluation quite seriously, often using a combination of director surveys and personal interviews to assess the functioning and effectiveness of the board, its committees, and its individual members. As... View Details
    Keywords: Health Pandemics; Governing and Advisory Boards; Performance Evaluation
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    Paine, Lynn S. "Test Your Board's Readiness for the Post-COVID Era." Harvard Business Review Digital Articles (October 6, 2020).
    • February 2021 (Revised June 2021)
    • Case

    Brainlab: Imaging a MedTech Future

    By: Regina E. Herzlinger, Gregory P. Licholai and Federica Gabrieli
    Can Brainlab, a privately held firm, compete with giants like Medtronic and Amazon in delivering the Digital Operating Room of the future? The CEO is pondering solutions for secure exchange of medical information, pricing a new robotic imaging device, and reorganizing... View Details
    Keywords: Surgery; Robotics; Health Care; Private Healthcare; Pricing; Technology Platform; Acquisition; Business Growth and Maturation; Growth and Development Strategy; Business Strategy; Corporate Strategy; Corporate Entrepreneurship; Health Care and Treatment; Health; Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Applications and Software; Information Infrastructure; Information Technology; Digital Platforms; Health Industry; Europe; Germany; Munich
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    Herzlinger, Regina E., Gregory P. Licholai, and Federica Gabrieli. "Brainlab: Imaging a MedTech Future." Harvard Business School Case 321-087, February 2021. (Revised June 2021.)
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