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  • Article

Ethical Blind Spots: Explaining Unintentional Unethical Behavior

By: Ovul Sezer, F. Gino and Max H. Bazerman
People view themselves as more ethical, fair, and objective than others, yet often act against their moral compass. This paper reviews recent research on unintentional unethical behavior and provides an overview of the conditions under which ethical blind spots lead... View Details
Keywords: Behavior; Ethics; Decision Choices and Conditions
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  • December 2010
  • Article

Changing Landscapes: The Construction of Meaning and Value in a New Market Category Modern Indian Art

By: Mukti Khaire and R. Daniel Wadhwani
Stable category meanings act as institutions that facilitate market exchange by providing bases for comparison and valuation. Yet little is known about meaning construction in new categories or how meaning translates into valuation criteria. We address this gap in a... View Details
Keywords: Change; Valuation; Auctions; Market Transactions; Arts; Agreements and Arrangements; Management Analysis, Tools, and Techniques; India
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  • 29 Mar 2021
  • News

Continuing employee development in the face of budget cuts

    How Quantitative Easing Works: Evidence on the Refinancing Channel

    When LSAPs are needed the most, simply bending the yield curve through purchasing government debt is not effective for stimulating the mortgage market (a key sector of the economy for the transmission of monetary policy). Purchasing mortgage-backed... View Details

    • July 2020 (Revised January 2021)
    • Case

    Pattern Brands

    By: Sunil Gupta, Elie Ofek and Julia Kelley
    In March 2020, direct-to-consumer (DTC) company Pattern Brands needed to decide how to allocate resources across its different brands. Pattern Co-Founders Nick Ling and Emmett Shine hoped to avoid the pitfalls faced by some DTC companies—such as inability to scale and... View Details
    Keywords: Direct-to-consumer; Brands and Branding; Marketing Channels; Marketing Strategy; Product Marketing; Product Launch; Product Positioning; Business Model; Business Startups; Growth and Development Strategy; Demand and Consumers; Business Strategy; Diversification; Competitive Advantage; Consumer Products Industry; Retail Industry; North and Central America; United States; New York (city, NY); New York (state, US)
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    • February 2016 (Revised March 2018)
    • Case

    Labor, Capital, and Government: The Anthracite Coal Strike of 1902

    By: David Moss and Marc Campasano
    In late October 1902, President Theodore Roosevelt felt relieved after months of anxiety and uncertainty. Workers in Pennsylvania's anthracite coal industry had been on strike for five months, threatening to leave eastern cities in the cold without enough heating fuel... View Details
    Keywords: Governance; Agreements and Arrangements; Business and Government Relations; Labor; Law; Policy; Mining; History; Mining Industry; Pennsylvania
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    • 2025
    • White Paper

    Governors Reshaping Workforce Development: Turning WIOA Challenges into Workforce Solutions

    By: Joseph B. Fuller, Kerry McKittrick, Nathalie Gazzaneo, Ariel Higuchi, Justine Gluck, Zoe Butler, Jack Porter and Malena Dailey
    The Workforce Innovation and Opportunity Act (WIOA) grants Governors significant authority to shape their state workforce systems. Yet, little research explores how they use those powers to strengthen their economies and expand access to employment and training.... View Details
    Keywords: Government Administration; Policy; Training; Employment
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    • March 2014
    • Teaching Note

    Barclays Bank and Contingent Capital Notes, 2012

    By: Lucy White
    In 2012, regulatory changes following the financial crisis mean that Barclays Bank is faced with the need to raise large amounts of capital in order to comply with increased capital requirements, tightening rules as to the "quality of capital," and increased risk... View Details
    Keywords: Capital; Financial Crisis; Banks and Banking; Banking Industry
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    • 20 Sep 2013
    • News

    Is this the era of the 'quiet leader?'

    • 2022
    • Book

    The Digital Mindset: What It Really Takes to Thrive in the Age of Data, Algorithms, and AI

    By: Paul Leonardi and Tsedal Neeley
    The pressure to "be digital" has never been greater, but you can meet the challenge. The digital revolution is here, changing how work gets done, how industries are structured, and how people from all walks of life work, behave, and relate to each other. To thrive... View Details
    Keywords: Digital; Artificial Intelligence; Big Data; Digital Transformation; Technological Innovation; Transformation; Learning; Competency and Skills
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    • September 2008
    • Article

    Let Disruption Fix Education

    By: Henry Eyring and Renee Hopkins Callahan
    Eyring and Hopkins Callahan apply Clayton Christensen's theory of Disruptive Innovation to Higher Education. The Spellings' Commission's 2006 report cited rising costs, lack of access, and a rift between output and the average stakeholder's needs in U.S. Higher... View Details
    Keywords: Education; Disruptive Innovation; Higher Education; Education Industry
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    • February 2011
    • Article

    Bounded Ethicality in Negotiations

    By: Max Bazerman
    Routine and persistent acts of dishonesty prevail in everyday life, yet most people resist shining a critical moral light on their own behavior, thereby maintaining and oftentimes inflating images of themselves as moral individuals. We overview the psychology that... View Details
    Keywords: Behavior; Values and Beliefs; Strategy; Goals and Objectives; Reputation; Negotiation; Moral Sensibility
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    • 16 Oct 2017
    • News

    Gun waiting periods could save hundreds of lives a year, study says

    • 2015
    • Working Paper

    Blinded by Experience: Prior Experience, Negative News and Belief Updating

    By: Bradley R. Staats, Diwas S. KC and Francesca Gino
    Traditional models of operations management involve dynamic decision-making assuming optimal (Bayesian) updating. However, behavioral theory suggests that individuals exhibit bias in their beliefs and decisions. We conduct both a field study and two laboratory studies... View Details
    Keywords: Behavioral Operations; Egocentric Bias; Experience; Healthcare Operations; Prejudice and Bias; Behavior; Operations; Decision Making; Health Care and Treatment
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    • 2010
    • Working Paper

    Being a Leader and the Effective Exercise of Leadership: An Ontological Model (PDF File of PowerPoint Slides)

    By: Werner Erhard, Michael C. Jensen and Kari Granger

    This presentation is based on our research program over the last seven years in which our objective has been to rigorously distinguish leader and leadership and to create a technology for providing access to being a leader and exercising leadership effectively (in... View Details

    Keywords: Curriculum and Courses; Innovation and Invention; Leadership Development; Goals and Objectives; Research and Development; Attitudes; Perception; Technology; United States
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      Anthony Mayo

      Tony Mayo is the Thomas S. Murphy Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the Organizational Behavior Unit of Harvard Business School (HBS).  He currently teaches and serves as the course head for... View Details

      Keywords: advertising; airline; education industry; nonprofit industry; publishing industry; service industry
      • Web

      Capstone | MBA

      versatility into applications for other diseases. TBG – A Promising Non-Hallucinogenic Psychedelic Molecule for Treating Opioid Use Disorder Some recreational drugs like LSD and PCP are psychedelics that alter the user’s perception of reality. These drugs View Details

        Pietro Satriano

        Pietro Satriano is a Senior Lecturer at Harvard Business School.  He sits on the boards of CarMax, the largest omni-channel used car retailer in the U.S. and Metro, a large regional grocery retailer in Canada.  Pietro advises a number of food-tech startups and acts... View Details

        • 2024
        • Article

        Thy Neighbor's Gendarme? How Citizens of Buffer States in North Africa View EU Border Security Externalization

        By: Matt Buehler, Kristin Fabbe and Eleni Kyrkopoulou
        To stop refugees and migrants, states have enlisted neighboring third countries to act as buffers, thereby outsourcing border security. With many sub-Saharan migrants transiting North Africa, these regimes there have increasingly served as the EU’s gendarme. Existing... View Details
        Keywords: Border Externalization; Border Security; Migration; Sub-Saharan African Migrants; Immigration; National Security; North Africa; Morocco
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        • January 2010
        • Case

        DR Corporation

        By: Roy D. Shapiro
        DR Corporation is a manufacturer of major appliances. The traffic manager is facing a decision of selecting a carrier for the inbound movement of motors. The primary case decisions are 1) what factors are critical to the decision; 2) how to calculate the tradeoffs... View Details
        Keywords: Cost vs Benefits; Decision Choices and Conditions; Managerial Roles; Logistics; Supply Chain Management; Truck Transportation; Consumer Products Industry
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