Online Scraped Data - Publications - Faculty & Research

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Social Enterprise - Faculty & Research

nonpecuniary perspective. Our core findings, based on large-scale online surveys, are that (i) self-reported nonpecuniary concerns are large, both for stock market investors and non-investors; (ii) concerns about the treatment of workers... View Details

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

shareholder returns of 150 percent while the S&P 500 has delivered 14 percent. They've also grown their sales 134 percent while the S&P 500 has grown just 53 percent. Clearly, these firms have found something that allows them to be resilient in both good times... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

not about how well you answered questions in an interview. You need to put in place processes that give you more data about the person’s behavioral fit.” And once on staff, workers benefit from constructive feedback. So companies should... View Details

Keywords: by Dina Gerdeman

26 Oct 2022
Research & Ideas

How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)

their findings in the newly updated working paper “Reputation Burning: Analyzing the Impact of Brand Sponsorship on Social Influencers.” They initiated the study because they were fascinated by the growing overlap between e-commerce and social media platforms, fueled... View Details

Keywords: by Kara Baskin; Technology; Media & Broadcasting

01 Dec 2023
News

Engaging Students More Deeply

factory, was primitive by today’s standards with screen text, short, embedded videos, and links to static exhibits, but few design elements or data visualizations. The case was streamed over the internal network for students on campus and... View Details

Keywords: April White

17 May 2011
First Look

First Look: May 17

transaction data from a Japanese bank's home loan application processing line. We find that over the course of a single day, specialization, as compared to variety, is related to improved worker productivity. However, when we examine... View Details

Keywords: Sean Silverthorne

07 Apr 2009
First Look

First Look: April 7, 2009

Francisco de Asís Martínez-Jerez, and Jason Douglas Publication:American Economic Journal: Microeconomics 1, no. 1 (February 2009): 53-74 Abstract We analyze geographic patterns of trade between individuals using transactions data from... View Details

Keywords: Martha Lagace

24 Oct 2011
Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

digital age is a fertile area of his research. Luca is looking at rankings, expert evaluations, online consumer reviews, and quality disclosure laws to see how they work in market settings, and which are most important for consumers. To... View Details

Keywords: by Michael Blanding; Food & Beverage

24 May 2018
Research & Ideas

Distance Still Matters in Business, Despite the Internet

this way, rich offline communication might make online communications more valuable, suggesting complementarity between face-to-face and digital communications.” The book chapter, “How Geography Shapes—and is Shaped By—the Internet,” was... View Details

Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology

01 Dec 2019
News

Remix

was the dream all along: doing A&R for an iconic rap label and reporting to its legendary executive. Dixon was all of 24, and she had fought tooth and nail to get there. After finishing her degree from Stanford in 1992, she moved to New York City and spent the next two... View Details

Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment

21 Jul 2022
Research & Ideas

Did Pandemic Stimulus Funds Spur the Rise of 'Meme Stocks'?

boom. Retail investors—who buy shares directly through websites like Robinhood rather than investment firms or employer-sponsored plans—snapped up stocks that appeared to have poorer prospects under traditional metrics. Remember the View Details

Keywords: by Rachel Layne; Financial Services

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Events - Creating Emerging Markets

At this online conference, speakers shared their experiences using CEM transcripts and video materials for teaching in different institutional contexts in Europe, India, Latin America and the United States. May 28 28 May 2019 Santiago,... View Details

09 Feb 2015
Research & Ideas

Professional Networking Makes People Feel Dirty

Editor’s note: Concerns about data falsification and fabrication in a study conducted by Francesca Gino as part of this article have been shared by Harvard Business School with the publishing journal’s editor, along with a request that... View Details

Keywords: by Carmen Nobel

30 Oct 2017
Research & Ideas

Asking Questions Can Get You a Better Job or a Second Date

intelligent as well.” The research, published in the paper It Doesn’t Hurt to Ask: Question-Asking Increases Liking, examined data from online chats and face-to-face speed dating conversations. In addition... View Details

Keywords: by Rachel Layne

05 Mar 2019
First Look

New Research and Ideas, March 5, 2019

aligned—or coupled—with their formal commitments to labor codes of conduct. Using data on 3,276 suppliers in 55 countries, we find that in suppliers with high-powered efficiency structures (piece-rate pay), labor codes are internally... View Details

Keywords: Dina Gerdeman

23 Apr 2013
First Look

First Look: April 23

patterns before and after team scaffolds were implemented. Our results show that the team scaffolds improved performance, in part by reducing the number of partners with whom each role occupant coordinated. We then analyze qualitative interview View Details

Keywords: Sean Silverthorne

Web

Dean Nitin Nohria | About

of Harvard Business School, the Harvard John A. Paulson School of Engineering and Applied Sciences (SEAS), and the Faculty of Arts and Sciences (FAS), this online certificate program is designed for experienced professionals who wish to... View Details

17 Apr 2012
First Look

First Look: April 17

initial evidence for a positive feedback loop between prosocial spending and well-being, these data offer one potential path to sustainable happiness: prosocial spending increases happiness, which in turn encourages prosocial spending.... View Details

Keywords: Carmen Nobel

08 Jul 2019
Research & Ideas

Are Paywalls Saving Newspapers?

Media outlets large and small have adopted digital paywalls to augment dramatic declines in print revenues, but given their negative effect on website traffic (and, in turn, online advertising), are paywalls an effective sales strategy? A... View Details

Keywords: by Kristen Senz; Journalism & News; Media & Broadcasting

Web

Becoming an Entrepreneur - Alumni

friction from ecommerce shopping, or applying Big Data to achieve supply chain efficiencies Enthusiasm for a particular industry or "space," such as IoT or green energy initiatives For those who recognize themselves as founders, the next... View Details

Publications