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Show Results For
- All HBS Web
(5,401)
- People (21)
- News (1,792)
- Research (2,775)
- Events (6)
- Multimedia (17)
- Faculty Publications (869)
- April 2003 (Revised December 2006)
- Case
ZARA: Fast Fashion
By: Pankaj Ghemawat and Jose Luis Nueno
Focuses on Inditex, an apparel retailer from Spain, which has set up an extremely quick response system for its ZARA chain. Instead of predicting months before a season starts what women will want to wear, ZARA observes what's selling and what's not and continuously... View Details
Keywords: Organizational Change and Adaptation; Multinational Firms and Management; Competitive Advantage; Manufacturing Industry; Apparel and Accessories Industry; Retail Industry; Spain
Ghemawat, Pankaj, and Jose Luis Nueno. "ZARA: Fast Fashion." Harvard Business School Case 703-497, April 2003. (Revised December 2006.)
- June 1992 (Revised June 1993)
- Case
Hennessy and Harvey-Jones: Two Responses to the Crisis in Chemicals
Responding to the crisis in chemicals in the early 1980's, Allied Chemical (U.S.) and ICI (U.K.) appoint new chairmen to revitalize each company's strategy, culture, and organization. Hennessy, an outsider with a background in managing conglomerates, has strong ideas... View Details
Keywords: Transition; Leading Change; Crisis Management; Management Style; Managerial Roles; Organizational Culture; Corporate Strategy
Bartlett, Christopher A. "Hennessy and Harvey-Jones: Two Responses to the Crisis in Chemicals." Harvard Business School Case 392-157, June 1992. (Revised June 1993.)
- 31 Jul 2019
- Research & Ideas
Distressed Employees? Try Resilience Training
emphasize their strengths, give to others, and empathize with their own troubles through self-compassion. A second group was given educational materials about how to improve their mental well-being—the equivalent of handing people a self-help book. A third group... View Details
- 04 May 2017
- Cold Call Podcast
Leading a Team to the Top of Mount Everest
Keywords: Re: Amy C. Edmondson
- Research Summary
The Evolving Role of the CIO
The Internet 'bubble' magnified the ups and downs of IT managers' fortunes into a roller coaster ride. Post-crash, the role of senior IT management is uncertain in many companies, and in need of redefinition. This project aims to define a role for CIOs and IT managers... View Details
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
2014, facing the task of bolstering the Company’s growth and financial performance. Two years earlier she had come up with the controversial insight that a more profitable business model for YouTube should be based not on the number of... View Details
- September 1974 (Revised January 1988)
- Case
Midwest Ice Cream Co.
Midwest Ice Cream (a disguised name) serves as an example to examine a planning and control system. Useful management information, which otherwise would not be apparent, is derived by preparing a basic profit variance analysis. This illustrates how the company is doing... View Details
Shank, John K., and Wm J. Rauwerdink. "Midwest Ice Cream Co." Harvard Business School Case 175-070, September 1974. (Revised January 1988.)
- 05 Mar 2009
- What Do You Think?
How Frank or Deceptive Should Leaders Be?
Summing Up How should context affect leaders' candor and transparency? Candor, transparency, and optimism generally trump dishonesty, deception, and pessimism as characteristics of good leaders. But is this true at all times? Conclusions... View Details
Keywords: by Jim Heskett
- 2012
- Book
The Culture Cycle: How to Shape the Unseen Force That Transforms Performance
By: James Heskett
The contribution of culture to organizational performance is both substantial and quantifiable. This book presents the results of field research that demonstrates how an effective culture can account for up to half of the differential in performance between... View Details
Keywords: Customer Focus and Relationships; Learning; Framework; Policy; Retention; Books; Analytics and Data Science; Innovation and Invention; Management Practices and Processes; Organizational Culture; Performance Expectations; Research
Heskett, James. The Culture Cycle: How to Shape the Unseen Force That Transforms Performance. Upper Saddle River, NJ: FT Press, 2012.
- 04 Nov 2015
- What Do You Think?
Why Does Gender Diversity Improve Financial Performance?
Does Gender Diversity in Management Enhance Performance? Why? A variety of explanations for the positive correlation between gender diversity and better business performance found in a recent McKinsey study were advanced in responses to... View Details
Keywords: by James Heskett
- 18 Nov 2010
- News
Sexism That Irks Goldman Profits Savvy CEOs
- 27 Feb 2011
- News
Moonlighting Within Microsoft, in Pursuit of New Apps
- 05 Jun 2017
- News
5 Takeaways For The C-Suite From 2016's Vote Prediction Debacles
- January 4, 2019
- Article
How Companies Can Balance Social Impact and Financial Goals
By: Marya L. Besharov, Wendy K. Smith and Michael Tushman
It’s notoriously difficult for a business to manage two separate-but-equal goals—making money and creating social value at the same time, for example, or managing an existing business at the same time that you invent a new one. Most attempts at managing these... View Details
Keywords: Goals and Objectives; Management; Corporate Social Responsibility and Impact; Profit; Decision Making
Besharov, Marya L., Wendy K. Smith, and Michael Tushman. "How Companies Can Balance Social Impact and Financial Goals." Harvard Business Review (website) (January 4, 2019).
- 23 Apr 2012
- Research & Ideas
How to Brand a Next-Generation Product
notice a new name.” Like Apple, most consumer-centric companies deal with the dilemma of how to brand the next- generation of an existing product. Product upgrades make up the majority of corporate research and development activity.... View Details
Keywords: by Carmen Nobel
- 23 May 2012
- Research & Ideas
Five Ways to Make Your Company More Innovative
created the world, he made data only available about the past. As teachers at HBS, we're trained to nail students to the wall if they ever make an assertion in class discussion that is not backed up with data and evidence in the case. So... View Details
- 27 Jan 2009
- First Look
First Look: January 27, 2009
innovations that allow local sectors to catch up with frontier technology. In poor countries, catching up requires the cooperation of a foreign investor who is familiar with the frontier technology and a... View Details
Keywords: Martha Lagace
- November 2019 (Revised February 2020)
- Case
Starbucks: Reaffirming Commitment to the Third Place Ideal
By: Francesca Gino, Katherine B. Coffman and Jeff Huizinga
On April 12, 2018, two African American entrepreneurs had scheduled a business meeting at a Starbucks in Philadelphia’s Rittenhouse Square neighborhood. They sat without ordering, waiting for a local businessman to show up for the meeting. The store manager called 911... View Details
Keywords: Mission and Purpose; Values and Beliefs; Prejudice and Bias; Crisis Management; Employees; Training
Gino, Francesca, Katherine B. Coffman, and Jeff Huizinga. "Starbucks: Reaffirming Commitment to the Third Place Ideal." Harvard Business School Case 920-016, November 2019. (Revised February 2020.)
- March–April 2020
- Article
Building A Culture of Experimentation
By: Stefan Thomke
Why don’t organizations test more? After examining this question for several years, I can tell you that the central reason is culture. As companies try to scale up their experimentation capacity, they often find that the obstacles are not tools and technology but... View Details
Keywords: Experimentation; Culture; Innovation; Online; Customer Experience; Organizational Culture; Innovation and Invention; Internet and the Web; Attitudes; Decision Making; Change; Leadership
Thomke, Stefan. "Building A Culture of Experimentation." Harvard Business Review 98, no. 2 (March–April 2020): 40–48.