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Show Results For
- All HBS Web
(5,397)
- People (21)
- News (1,745)
- Research (2,775)
- Events (6)
- Multimedia (17)
- Faculty Publications (868)
- 31 Jul 2019
- Research & Ideas
Distressed Employees? Try Resilience Training
emphasize their strengths, give to others, and empathize with their own troubles through self-compassion. A second group was given educational materials about how to improve their mental well-being—the equivalent of handing people a self-help book. A third group... View Details
- March–April 2020
- Article
Building A Culture of Experimentation
By: Stefan Thomke
Why don’t organizations test more? After examining this question for several years, I can tell you that the central reason is culture. As companies try to scale up their experimentation capacity, they often find that the obstacles are not tools and technology but... View Details
Keywords: Experimentation; Culture; Innovation; Online; Customer Experience; Organizational Culture; Innovation and Invention; Internet and the Web; Attitudes; Decision Making; Change; Leadership
Thomke, Stefan. "Building A Culture of Experimentation." Harvard Business Review 98, no. 2 (March–April 2020): 40–48.
- 04 May 2017
- Cold Call Podcast
Leading a Team to the Top of Mount Everest
Keywords: Re: Amy C. Edmondson
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
2014, facing the task of bolstering the Company’s growth and financial performance. Two years earlier she had come up with the controversial insight that a more profitable business model for YouTube should be based not on the number of... View Details
- 12 Jul 2011
- First Look
First Look: July 12
Patagonia Sur could ever do more than break even on an annual basis. Further, they worried that in fact the risk of the investment went up significantly as the company spent both its capital and management... View Details
Keywords: Carmen Nobel
- 05 Mar 2009
- What Do You Think?
How Frank or Deceptive Should Leaders Be?
Summing Up How should context affect leaders' candor and transparency? Candor, transparency, and optimism generally trump dishonesty, deception, and pessimism as characteristics of good leaders. But is this true at all times? Conclusions... View Details
Keywords: by Jim Heskett
- January 4, 2019
- Article
How Companies Can Balance Social Impact and Financial Goals
By: Marya L. Besharov, Wendy K. Smith and Michael Tushman
It’s notoriously difficult for a business to manage two separate-but-equal goals—making money and creating social value at the same time, for example, or managing an existing business at the same time that you invent a new one. Most attempts at managing these... View Details
Keywords: Goals and Objectives; Management; Corporate Social Responsibility and Impact; Profit; Decision Making
Besharov, Marya L., Wendy K. Smith, and Michael Tushman. "How Companies Can Balance Social Impact and Financial Goals." Harvard Business Review (website) (January 4, 2019).
- 01 May 2017
- Research & Ideas
Bad At Your Job? Maybe It's the Job’s Fault
Source: Geber86 When a worker struggles to meet the demands of a particular position, the problem may not be with the employee—maybe it’s the job’s design that is wrong. A poorly designed job can work against even the most dedicated employee, setting the person View Details
Keywords: by Dina Gerdeman
- Research Summary
The Evolving Role of the CIO
The Internet 'bubble' magnified the ups and downs of IT managers' fortunes into a roller coaster ride. Post-crash, the role of senior IT management is uncertain in many companies, and in need of redefinition. This project aims to define a role for CIOs and IT managers... View Details
- 2012
- Book
The Culture Cycle: How to Shape the Unseen Force That Transforms Performance
By: James Heskett
The contribution of culture to organizational performance is both substantial and quantifiable. This book presents the results of field research that demonstrates how an effective culture can account for up to half of the differential in performance between... View Details
Keywords: Customer Focus and Relationships; Learning; Framework; Policy; Retention; Books; Analytics and Data Science; Innovation and Invention; Management Practices and Processes; Organizational Culture; Performance Expectations; Research
Heskett, James. The Culture Cycle: How to Shape the Unseen Force That Transforms Performance. Upper Saddle River, NJ: FT Press, 2012.
- June 1992 (Revised June 1993)
- Case
Hennessy and Harvey-Jones: Two Responses to the Crisis in Chemicals
Responding to the crisis in chemicals in the early 1980's, Allied Chemical (U.S.) and ICI (U.K.) appoint new chairmen to revitalize each company's strategy, culture, and organization. Hennessy, an outsider with a background in managing conglomerates, has strong ideas... View Details
Keywords: Transition; Leading Change; Crisis Management; Management Style; Managerial Roles; Organizational Culture; Corporate Strategy
Bartlett, Christopher A. "Hennessy and Harvey-Jones: Two Responses to the Crisis in Chemicals." Harvard Business School Case 392-157, June 1992. (Revised June 1993.)
- 23 May 2012
- Research & Ideas
Five Ways to Make Your Company More Innovative
created the world, he made data only available about the past. As teachers at HBS, we're trained to nail students to the wall if they ever make an assertion in class discussion that is not backed up with data and evidence in the case. So... View Details
- April 2003 (Revised December 2006)
- Case
ZARA: Fast Fashion
By: Pankaj Ghemawat and Jose Luis Nueno
Focuses on Inditex, an apparel retailer from Spain, which has set up an extremely quick response system for its ZARA chain. Instead of predicting months before a season starts what women will want to wear, ZARA observes what's selling and what's not and continuously... View Details
Keywords: Organizational Change and Adaptation; Multinational Firms and Management; Competitive Advantage; Manufacturing Industry; Apparel and Accessories Industry; Retail Industry; Spain
Ghemawat, Pankaj, and Jose Luis Nueno. "ZARA: Fast Fashion." Harvard Business School Case 703-497, April 2003. (Revised December 2006.)
- 13 Oct 2017
- Working Paper Summaries
Shopping for Confirmation: How Disconfirming Feedback Shapes Social Networks
- August 1993 (Revised August 1994)
- Background Note
Rhetoric of Change
By: Nitin Nohria
Describes the ways in which managers communicate the need to change, specifically the way in which they use vision, crisis, and transition as rhetorical strategies to mobilize change. Also discusses strategies used by those trying to resist change, setting up what may... View Details
Nohria, Nitin. "Rhetoric of Change." Harvard Business School Background Note 494-036, August 1993. (Revised August 1994.)
- 23 Dec 2010
- News
The power of a simple "thank you"
- 27 Jan 2009
- First Look
First Look: January 27, 2009
innovations that allow local sectors to catch up with frontier technology. In poor countries, catching up requires the cooperation of a foreign investor who is familiar with the frontier technology and a... View Details
Keywords: Martha Lagace
- 01 Jun 2007
- What Do You Think?
How Should Pay Be Linked to Performance?
Summing Up Pay for performance: Why do we assume so much and know so little? Pay for performance is an important element of good management, judging from responses to this month's column. The question of what kind of pay for what kind of... View Details
Keywords: by Jim Heskett