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Show Results For
- All HBS Web
(3,605)
- People (5)
- News (703)
- Research (2,190)
- Events (7)
- Multimedia (38)
- Faculty Publications (1,723)
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- 01 Dec 2011
- News
At Your Service
Frei and Morriss: No heroics, please—partner with customers to make strategic service choices instead of trying to be the best at everything. In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your... View Details
Keywords: Deborah Blagg; customer service; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing
- 16 Dec 2013
- News
D’O: Making a Michelin-Starred Restaurant Affordable
- 26 Mar 2025
- News
Alumni Explore a Changing Hong Kong; Meet the Leader: HBS Club of Singapore
Conference Looks at Future of Hong Kong as a Global Leader The HBS Association of Hong Kong (HBSAHK) celebrated the club’s 45thanniversary in February, with its 2025 Signature Conference at Cloud 39, a rooftop ballroom at The Henderson skyscraper in central Hong Kong.... View Details
Keywords: Margie Kelley
- 01 Dec 2012
- News
From Where We Stand
1981, dba 1995), professor (ret.), Harvard Business School, Boston, Massachusetts Although she never seeks attention for herself, Irene Rosenfeld is on just about every "most powerful" list and her accomplishments in leading Kraft View Details
- 01 Mar 2017
- News
A Summit Higher Than Everest
above sea level, the men faced a tough decision: How long could they safely wait for the weather to clear to continue to the summit, 15,325 feet above sea level? Only a few days of food and, more vitally, heating fuel remained. To give... View Details
- 28 May 2019
- News
Case Study: Building the Base
help grow the brand. “The trade-off was that the investment resulted in their having a majority stake in the company and ultimately taking control of it,” Philp says. “For me it was a positive experience in the sense that we launched a... View Details
- 01 Jun 1999
- News
Conference Brings Global Perspective to Cape Town
temperate climates that have access to water and are in higher latitudes tend to be more developed than those in lower latitudes with tropical climates and minimal water access. Sachs explained that tropical... View Details
Keywords: Susan Young
- 15 Dec 2024
- News
The Golden Thread
Teresa Amabile grew up near Buffalo, New York, the third of seven children. Her parents were first-generation Americans who used their childhood Italian language when they didn’t want the kids to understand what they were saying. Her father View Details
- 15 Sep 2016
- News
The Burning Man Project
harsh desert conditions for a week, including all their food and water. There's no money. There's no electricity. But there are 70,000 people willing to share and have an... View Details
- 01 Mar 2017
- News
Students Forecast Climate Change’s Impact
Digital Initiative to facilitate online and offline conversations around classroom topics. Responses ranged from oil companies to ice-cream makers and almost everything in between. We’ve excerpted a few of... View Details
Keywords: Dan Morrell
- 01 Jun 2010
- News
Health IT at the Bedside
Jain (MBA '07) Courtesy Sachin Jain As a physician, I’m a great believer in health IT. So I’m always confused by how slowly and unevenly it has been adopted in medicine, a field where new technologies and... View Details
- 01 Mar 2003
- News
Three Appointed to Endowed Professorships
market and nonmarket strategy, particularly in the energy industry and in the food and agribusiness sector. He is interested in the relations... View Details
- 01 Jun 2002
- News
History Matters
companies like Intuit, Heinz, and Whole Foods benefited from following these maxims. “Past experience offers several landmarks to help guide marketers' thinking as they plot a course through choppy strategic... View Details
- 16 Jan 2020
- News
Helping California Wildfire Victims Rebuild
the process simpler,” Pechet told Forbes. The company is now managing the rebuild process for 150 victims of the California wildfires. The Homebound software, the article notes, “tracks 379 unique tasks that are common when building a home, allowing customers to track... View Details
- 01 Oct 2002
- News
John Batcha: Sowing the Seeds to Fight Hunger
order to cover SPI's operating expenses. He notes that the program gives people the means to create an independent, renewable food supply, which builds esteem and has the added benefit of being more... View Details
- 01 Sep 2008
- News
Farming for Fuel
ethanol plant in an increasingly competitive, complex environment. “For the first time in history, the food and energy markets are converging,” says Reinhardt. “It’s hard to imagine two areas of greater... View Details
- 01 Mar 2009
- News
Damon Silvers
Silvers Illustration by Jeff Smith Damon Silvers (MBA ’95) tried to put his whirlwind day on hold just long enough to answer my queries about labor’s wish list for the new Congress and his role as a member of the Congressional Oversight... View Details
- 01 Jun 2016
- News
Up by the Roots
division and in time, had a revelation: “Seeing some of the trends in organic foods, I could see a lot of interest in the return to slow food and family farming,” he recalls.... View Details
Keywords: Francis Storrs
- 01 Jun 2015
- News
Screen Grab
(including ESPN, Disney Channel, Food Network, and CNN) to mobile devices. Sony’s PlayStation Vue offers more channels but at a higher price tag, and later this year, Apple... View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment
- 01 Dec 2013
- News
To Market, to Market
transmission and food insecurity in domestic and agricultural settings. Protein degradation modulators deployed against validated cellular targets for use as anticancer... View Details