Publications

2014
Working Paper

Entrepreneurship as Experimentation

By: William R. Kerr, Ramana Nanda and Matthew Rhodes-Kropf

Entrepreneurship research is on the rise but many questions about its fundamental nature still exist. We argue that entrepreneurship is about experimentation: the probabilities of success are low, extremely skewed and unknowable until an investment is made. At a macro... View Details

Keywords: Experiments; Innovation; Entrepreneurship; Innovation and Invention

SSRN

26 Apr 2018
Video

2018 G&WS: Laura Morgan Roberts Presents “Sankofa: Learning about and from Black experiences of Leadership, Race and Work”

April 2023
Article

Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession

By: Lucy Chen and J. Michael McWilliams

OBJECTIVE To compare care for patients of primary care physicians (PCPs) who were former chiefs with care for patients of nonchief PCPs.

DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details

Keywords: Performance Evaluation; Forecasting and Prediction; Knowledge Use and Leverage; Competency and Skills; Surveys; Health Industry

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Forthcoming
Article

Is Hybrid Work the Best of Both Worlds? Evidence from a Field Experiment

By: Prithwiraj Choudhury, Tarun Khanna, Christos A. Makridis and Kyle Schirmann

This paper reports causal evidence on how the extent of hybrid work—the number of days worked from home relative to days worked from office—affects employee attitudes and performance. Workers who spent around two days in the office each week on average self-reported... View Details

Keywords: Attitudes; Performance Consistency; Employees; Work-Life Balance

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Article

Pricing Experience Goods in Information Goods Markets: The Case of eBusiness Service Providers

By: Shane Greenstein and Sarit Markovich

September 2014
Article

OSHA Inspections Should Be Welcome: Results from a Natural Field Experiment in California

By: David I. Levine and Michael W. Toffel

For companies with strong internal occupational safety and health auditing programs, OSHA inspections might seem a formality that risk uncovering, at most, nitpicky deviations from the thousands of pages of safety regulations. For those with poor safety practices, OSHA... View Details

Keywords: Business and Government Relations; Operations; Safety; Governance Compliance; United States; California

12 Apr 2016
News

A clever Harvard experiment with cafeteria workers suggests a simple way to get better work from your employees

Research Summary

Targeting Corporate Interests: The US banking industry's experience with community groups and regulators

In this project with Felix Oberholzer-Gee and Dennis Yao we use evidence from comminity groups' protests of bank mergers and negotiations with banking institutions to study how and why these firms are targeted for their non-market behavior.

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26 Feb 2019
Working Paper Summaries

Infringing Use as a Path to Legal Consumption: Evidence from a Field Experiment

Keywords: by Hong Luo and Julie Holland Mortimer

10 Sep 2014
Working Paper Summaries

Don’t Take ‘No’ for an Answer: An Experiment with Actual Organ Donor Registrations

Keywords: by Judd B. Kessler & Alvin E. Roth

29 Jun 2020
News

How Do Other People Experience You? These 4 Things Determine Your Leadership Profile

2018
Working Paper

Ethical Hedonism? How Consumers' Prosocial Behavior Varies Along the Utilitarian-Hedonic Product Spectrum: Evidence from a Survey Experiment

By: Kristin Sippl

The marketing literature classifies products along a spectrum from utilitarian (e.g. rice) to hedonic (e.g. cannabis), and additionally using terms such as “luxury” and “illicit.” Research in business ethics has proposed a counter-intuitive mismatch between ethics and... View Details

Keywords: Ethics; Luxury; Consumer Behavior; Environmental Sustainability

25 Jan 2017
Working Paper Summaries

The Effects of Quota Frequency on Sales Force Performance: Evidence from a Field Experiment

Keywords: by Doug J. Chung and Das Narayandas

Forthcoming
Article

Should Human Capital Development Programs Be Voluntary or Mandatory? Evidence from a Field Experiment

By: Jason Sandvik, Richard Saouma, Nathan Seegert and Christopher Stanton

In a field experiment, we find large differences in productivity treatment effects between voluntary and mandatory workplace mentorship programs. A significant portion of this difference is due to the best employees opting into the program when it is voluntary and... View Details

Keywords: Mentoring; Mentorship Programs; Randomized Controlled Trial; Performance Productivity; Employees; Talent and Talent Management; Programs

Mar 2014
Conference Presentation

Institutionalist Economics and Managed Competition: The U.S. Experiment with a Coordinated Market Economy, 1920-1940

By: Laura Phillips Sawyer

Research Summary

What Makes the Bonding Stick? A Natural Experiment Involving the U.S. Supreme Court and Cross-Listed Firms

On March 29, 2010, the U.S. Supreme Court signaled its intention to geographically limit the reach of the U.S.securities antifraud regime and thus differentially exclude U.S.-listed foreign firms from the ambit of formal U.S.antifraud enforcement. We exploit this... View Details

Keywords: Cross-listing; Corporate Governance; Civil Liability; Bonding

2000
Article

Reckoning with the Past: The Contrast between the Kenyan and South African Experiences

By: Caroline M. Elkins

Keywords: Truth-telling; War; Conflict and Resolution; History

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2017
Working Paper

Are You a Guest Here? Field Experiments on Racial Discrimination in Customer Service

By: Alexandra C. Feldberg and Tami Kim