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  • July 2004 (Revised December 2004)
  • Case

Timberland: Commerce and Justice

By: James E. Austin, Herman B. Leonard and James Quinn
When Jeffrey Swartz became the third generation in his family to lead the Timberland Co., he pursued a strategy in which commerce and justice were "inextricably linked." Community involvement, environmental management, and global labor standards became not addenda to... View Details
Keywords: Business Model; For-Profit Firms; Innovation and Invention; Leadership Development; Corporate Social Responsibility and Impact; Programs; Opportunities; Alignment; Business Strategy; Value
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Austin, James E., Herman B. Leonard, and James Quinn. "Timberland: Commerce and Justice." Harvard Business School Case 305-002, July 2004. (Revised December 2004.)
  • January 1992 (Revised August 1992)
  • Case

Lexon Corp. (B)

By: Lynn S. Paine
Lexon Corp. lawyers must decide how to respond to two lawsuits challenging the company's interception of electronic mail on privacy grounds. They must also formulate a company policy on e-mail. One suit was filed by an employee dismissed from her job after asking that... View Details
Keywords: Information; Rights; Managerial Roles; Interpersonal Communication; Employee Relationship Management; Ethics; Lawsuits and Litigation; Computer Industry; California
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Paine, Lynn S. "Lexon Corp. (B)." Harvard Business School Case 392-072, January 1992. (Revised August 1992.)
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

business wisdom as old school, we found ourselves wondering if they were right. For years we had watched new management ideas come and go, passionately embraced one year, abruptly abandoned the next. "What really works?" we... View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 11 Mar 2001
  • Research & Ideas

Group Therapy

emerging markets has been part of a larger effort to understand how local business environments influence company strategy. Thus far, strategy scholars have emphasized the importance of industry and firm-specific characteristics in... View Details
Keywords: by Peter Jacobs
  • 21 Apr 2014
  • Research & Ideas

Bio-Piracy: When Western Firms Usurp Eastern Medicine

for anything where the prior art is known," explains Prithwiraj Choudhury, an assistant professor in the Technology, Operations, and Management unit at Harvard Business School. "But when a Western firm goes to a Western... View Details
Keywords: by Carmen Nobel; Legal Services; Biotechnology
  • 07 Jul 2015
  • First Look

First Look: July 7, 2015

Successful Products for Emerging Markets By: Winter, Amos, and Vijay Govindarajan Abstract—Multinationals are starting to catch on to the logic of reverse innovation, in which products are designed first for consumers in low-income... View Details
Keywords: Sean Silverthorne
  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

We believe that the recent restructuring in the IT management consulting industry is a point of industry transition. That transition coincides with the emergence of new drivers of IT View Details
Keywords: by Sarah Jane Johnston; Consulting
  • March 2006 (Revised November 2010)
  • Background Note

Protecting Foreign Investors

By: Louis T. Wells Jr.
Describes the emergence of several kinds of efforts to assure the safety of foreign investment in emerging markets: international arbitration, expanded official political risk insurance, credit from government agencies, and intervention by investors' home governments.... View Details
Keywords: Foreign Direct Investment; Risk Management; Emerging Markets; Agreements and Arrangements; Business and Government Relations; Safety
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Wells, Louis T., Jr. "Protecting Foreign Investors." Harvard Business School Background Note 706-044, March 2006. (Revised November 2010.)
  • May 2007 (Revised November 2019)
  • Case

Dollar General (A)

By: Willy Shih, Stephen P. Kaufman and Rebecca McKillican
Dollar General Corporation (DG) operates one of the leading chains of extreme value retailers in the United States. 2006 revenues reached $9.2 billion, making DG the 6th largest mass retailer in the country. With revenues growing at 9% annually over the five-year... View Details
Keywords: Business Model; Family Business; Disruptive Innovation; Growth and Development Strategy; Competitive Advantage; Retail Industry; United States
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Shih, Willy, Stephen P. Kaufman, and Rebecca McKillican. "Dollar General (A)." Harvard Business School Case 607-140, May 2007. (Revised November 2019.)

    Stephen P. Bradley

    Professor Bradley is the William Ziegler Professor of Business Administration Emeritus at the Harvard Business School. In addition to teaching Management and Strategy in the Owner President Management Program and leading an... View Details

    Keywords: e-commerce industry; financial services; health care; high technology; internet; pharmaceuticals; telecommunications
    • 2014
    • Working Paper

    The Rising Cost of Consumer Attention: Why You Should Care, and What You Can Do about It

    By: Thales S. Teixeira
    Attention is a necessary ingredient for effective advertising. The market for consumer attention (or "eyeballs") has become so competitive that attention can be regarded as a currency. The rising cost of this ingredient in the marketplace is causing marketers to waste... View Details
    Keywords: Strategy; Advertising
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    Teixeira, Thales S. "The Rising Cost of Consumer Attention: Why You Should Care, and What You Can Do about It." Harvard Business School Working Paper, No. 14-055, January 2014.
    • September 2022
    • Article

    The Impact of Financial Assistance Programs on Health Care Utilization: Evidence from Kaiser Permanente

    By: Alyce S. Adams, Raymond Kluender, Neale Mahoney, Jinglin Wang, Francis Wong and Wesley Yin
    Most hospitals have financial assistance programs for low-income patients. We use administrative data from Kaiser Permanente to study the effects of financial assistance on health care utilization. Using a regression discontinuity design based on an income threshold... View Details
    Keywords: Healthcare; Utilization; Financial Assistance; Health Care and Treatment; Social Issues; Poverty; Health Industry
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    Adams, Alyce S., Raymond Kluender, Neale Mahoney, Jinglin Wang, Francis Wong, and Wesley Yin. "The Impact of Financial Assistance Programs on Health Care Utilization: Evidence from Kaiser Permanente." American Economic Review: Insights 4, no. 3 (September 2022): 389–407.
    • June 2016 (Revised November 2021)
    • Case

    chotuKool: 'Little Cool,' Big Opportunity

    By: Rory McDonald, Derek van Bever and Efosa Ojomo
    In 2013, a team led by Gopalan Sunderraman, vice president of corporate development at Godrej & Boyce Mfg. Co. Ltd.—one of the companies owned by Godrej Group, a large Indian conglomerate—was preparing to launch an innovative low-cost refrigerator. Developed expressly... View Details
    Keywords: Disruptive Innovation; Emerging Markets; Entrepreneurship; Growth and Development Strategy; Marketing Strategy; Consumer Products Industry; India
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    McDonald, Rory, Derek van Bever, and Efosa Ojomo. "chotuKool: 'Little Cool,' Big Opportunity." Harvard Business School Case 616-020, June 2016. (Revised November 2021.)
    • September 1991
    • Case

    Momenta Corp. (B)

    Momenta is a one-year-old corporation that has sought to build a distinct culture and identity through a structured process and organized rituals. The company is seeking to be a major player in the highly competitive pen-based computer market and has attracted... View Details
    Keywords: Business or Company Management; Organizational Culture; Business Startups
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    Bhide, Amar. "Momenta Corp. (B)." Harvard Business School Case 392-014, September 1991.
    • 2015
    • Other Teaching and Training Material

    Entrepreneurship Reading: Launching Global Ventures

    By: William R. Kerr
    Core Curriculum in Entrepreneurship is a series of Readings that cover fundamental course material in Entrepreneurship. Readings include Interactive Illustrations which help students master complex concepts quickly.
    Global ventures are those that weave... View Details
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    Kerr, William R. "Entrepreneurship Reading: Launching Global Ventures." Core Curriculum Readings Series. Harvard Business Publishing 5277, 2015.
    • March 2008 (Revised March 2010)
    • Module Note

    Global Capital and National Institutions: Crisis and Choice in the International Financial Architecture

    By: Laura Alfaro
    This module note presents a series of case studies taught in the Harvard Business School course Institutions, Macroeconomics, and the Global Economy (IMaGE). The course addresses the opportunities created by the emergence of a global economy and proposes strategies for... View Details
    Keywords: Risk and Uncertainty; International Finance; Globalized Economies and Regions; Macroeconomics
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    Alfaro, Laura. "Global Capital and National Institutions: Crisis and Choice in the International Financial Architecture." Harvard Business School Module Note 708-041, March 2008. (Revised March 2010.)
    • March 2007 (Revised January 2008)
    • Case

    Korea: After the 1997 Financial Crisis

    By: Laura Alfaro, Rafael M. Di Tella and Renee Kim
    Examines what happened to Korea after the 1997 financial crisis and the implementation of the IMF-mandated reforms imposed on Korea as conditionalities to the country's emergency loan package. View Details
    Keywords: Financial Crisis; Macroeconomics; Financing and Loans; Governing Rules, Regulations, and Reforms; Crisis Management; South Korea
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    Alfaro, Laura, Rafael M. Di Tella, and Renee Kim. "Korea: After the 1997 Financial Crisis." Harvard Business School Case 707-042, March 2007. (Revised January 2008.)
    • May 1999
    • Case

    The Saga of Prince Jefri and KPMG (A): Mystery of the Missing Billions

    By: Ashish Nanda
    Accounting and law firms around the globe are following with great interest the progress through British courts of a lawsuit. Those familiar with the suit, filed by Prince Jefri of Brunei against the professional service firm KPMG Peat Marwick, remark that its judgment... View Details
    Keywords: Conflict of Interests; Service Industry
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    Nanda, Ashish. "The Saga of Prince Jefri and KPMG (A): Mystery of the Missing Billions." Harvard Business School Case 899-266, May 1999.
    • July 2002 (Revised August 2002)
    • Case

    Washington Hospital Center (C): Progress and Prospects, 1995-2001

    By: Rosabeth M. Kanter and Michelle Heskett
    Dr. Craig Feied and Dr. Mark Smith have already transformed a "worst-in-area" emergency medicine department into the best in the area. Industry-wide and hospital system-specific challenges remain, including their newest project of national importance--creating an... View Details
    Keywords: History; Higher Education; Organizational Culture; Medical Specialties; Technological Innovation; Change Management; Nonprofit Organizations; Expansion; Crisis Management; Health Care and Treatment; Health Industry; District of Columbia
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    Kanter, Rosabeth M., and Michelle Heskett. "Washington Hospital Center (C): Progress and Prospects, 1995-2001." Harvard Business School Case 303-021, July 2002. (Revised August 2002.)
    • 01 Jan 2020
    • News

    Falzon and Fuller: America's critical challenge in 2020 -- We must close our skills gap

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