Publications

September 2003 (Revised May 2006)
Case

Eyeblaster: Enabling the Next Generation of Online Advertising

By: Elie Ofek

Eyeblaster management has to decide on the best course of action to sustain its momentum from enabling online rich media advertising. Pressure from competitors is forcing the company to re-evaluate its previous marketing strategy that focused primarily on getting... View Details

Keywords: Business Model; Marketing Strategy; Market Entry and Exit; Performance Evaluation; Digital Marketing; Growth and Development Strategy

Keywords: Professor Elton Mayo: Professor Fritz Roethlisberger; George M. Moffett Professor of Agriculture and Business, Professor Emeritus Ray A. Goldberg; Professor Abraham Zaleznik; Professor Alfred Chandler; Professor Michael Porter; Professor Robert S. Kaplan; Professor Michael C. Jensen; Professor C. Roland Christensen; Professor Robert Menton; Colleges, Universities, and Professional Schools; Educational Services

Educators

Purchase

Web

TALK: How to Talk Gooder in Business and Life - Course Catalog

approaches that may (or may not) work for you. Record and listen back to yourself to reflect on your conversational performance and progress. Become hypervigilant about conversation dynamics (this feeling will dissipate over time). Feel... View Details

01 Jun 2013
News

Education Innovation

system: "By practically any measure, the quality of public K–12 education in the United States is dismal." And the stakes are high. As Childress, deputy director of education at the Gates Foundation, outlined, research continues to show a strong link between a coun-... View Details

Keywords: Elementary and Secondary Schools; Educational Services

Profile

PJ Meyer

"level the playing field for local businesses" by working with student groups to set up internet alternatives for small businesses to perform everything from advertising to online ordering. Participation in a number of business... View Details

01 Sep 2012
News

An Intellectual Capital: Some Influential HBS Ideas, at a Glance

The Balanced Scorecard, an influential book on strategic performance management and control. 1997 Robert Merton and Myron Scholes win the Nobel Memorial Prize in Economic Sciences for a new method to determine the value of derivatives.... View Details

01 Jun 2008
News

Let’s Celebrate! HBS is 100 Years Young

and others. The day’s final activity took place in a tent at HBS, where music and dance performances by community members showcased their enormous “other” talents. (Equally impressive was an exhibition in Spangler Center of paintings,... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Dec 2012
News

Faculty Books

the most experienced voices at HBS—Bill George, Krishna Palepu, Rakesh Khurana, and Lorsch himself—to address the challenges of governance and the role of corporate boards in wrestling with critical issues like CEO performance and... View Details

06 Jul 2015
Research & Ideas

Money and Quotas Motivate the Sales Force Best

“We thought in fear of not wanting to lose this money, they would work extra hard. That did not happen” Results hardly differed between the three conditional versions, says Chung. He adds that the gains occurred equally among people classified as high View Details

Keywords: by Roberta Holland; Retail

Web

1.14 Academic Review / Academic Withdrawal | MBA

1.14 Academic Review / Academic Withdrawal 1.0 Academic Information & Policies Academic Reviews are conducted by the Academic Performance Committee (APC) after Terms 2, 3, and 4, and are completed before the beginning of the subsequent... View Details

2016
Blog

Building A Culture of Health - John A. Quelch: Creating A Culture of Health

By: John A. Quelch

All American companies are in the health business whether they like it or not. The private sector directly pays for one-fifth of the whopping 17.5% of GDP spent on healthcare in the United States. Rather than viewing health merely as an insurance expense to be... View Details

September–October 2013
Article

The Role of Organizational Scope and Governance in Strengthening Private Monitoring

By: Lamar Pierce and Michael W. Toffel

Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard, which can be particularly onerous when outsourcing the monitoring and... View Details

06 Jan 2003
Research & Ideas

Why Expensing Options Doesn’t Solve the Problem

up discouraging the use of stock options, the potential for fraud, and grotesquely outsized gains, will not be reduced. Any compensation system that is based on performance has the potential to encourage cheating. Only ethical management,... View Details

Keywords: by William Sahlman

01 Dec 2015
News

Case Study: Bionic Banking

fees at 1 percent or higher, I get a really bad vibe from the fund. I think many consumers are wising up to how much fees eat into their portfolio performance over the long term, and 1 percent or more is a psychological threshold. —Louis... View Details

27 Sep 2016
First Look

September 27, 2016

turnover—the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new workers—on operational performance in the context of teaching hospitals. Specifically, we examine the impact of the... View Details

Keywords: Sean Silverthorne

September 2000
Background Note

Professional Services Module Five: Serving Clients Effectively

By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry

It is imperative for the internal systems and processes to be connected to the external processes of client management, competitive adaptation, and service delivery. View Details

Keywords: Competency and Skills; Customer Relationship Management; Knowledge Acquisition; Service Delivery; Performance Effectiveness; Adaptation; Competitive Strategy

09 Jul 2013
Research & Ideas

Catching Up With Boards--Jay Lorsch

performance and succession, corporate strategy, and executive compensation. In a recent interview at Harvard Business School, governance expert Jay Lorsch, the School's Louis Kirstein Professor of Human Relations, offered his insights.... View Details

Keywords: by Jim Aisner

March–April 2017
Article

Sink or Swim: The Role of Workplace Context in Shaping Career Advancement and Human-Capital Development

By: Shinjinee Chattopadhyay and Prithwiraj Choudhury

We develop and test predictions on how early-career challenges arising from the workplace context affect short- and long-term career advancement of individuals. Typically an organization’s decision to deploy a manager to one of several possible contexts is endogenous... View Details

Keywords: Workplace Context; Career Advancement; Context; Situation or Environment; Human Capital; Personal Development and Career; Performance

December 2012
Article

Grand Innovation Prizes: A Theoretical, Normative, and Empirical Evaluation

By: Alan MacCormack, Fiona Murray, Scott Stern and Georgina Campbell

This paper provides a systematic examination of the use of a Grand Innovation Prize (GIP) in action—the Progressive Automotive Insurance X PRIZE—a $10 million prize for a highly efficient vehicle. Following a mechanism design approach we define three key dimensions for... View Details

Keywords: Design; Motivation and Incentives; Goals and Objectives; Performance; Auto Industry