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  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

medical errors tend to have multiple, systemic causes. In addition, she made structural changes within the organization to create a context in which failure could be identified, analyzed, and learned from.... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 26 Mar 2024
  • Research & Ideas

How Humans Outshine AI in Adapting to Change

humans. “People were solving everything faster; self-orientation doesn’t seem to exist at all for AI,” De Freitas says. How does the technology need to improve? Developers still need to figure out how and... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 02 Dec 2016
  • News

Why There Aren't Women On Boards -- And Why There Should Be

  • 18 Nov 2015
  • News

Robert and Myra Kraft Family Foundation Establish $20 Million Endowment at Harvard Business School

Keywords: Scientific Research and Development Services
  • 01 Oct 2003
  • Conference Presentation

Flexibility in New Product Development: Evidence, Insights and Obstacles from the Field

By: Alan MacCormack
Keywords: Product Development; Organizational Change and Adaptation; Problems and Challenges
Related
  • 2017
  • Supplement

Uncommon Schools (B): Seeking Excellence at Scale through Standardized Practice

By: John J-H Kim and Sarah McAra
The (B) case provides an update to the (A) case by illustrating how charter school management organization Uncommon Schools responded to the disparity in its students’ 2013 standardized test results. In 2015, CEO Brett Peiser and his management team decided to align... View Details
Keywords: Charter Schools; Nonprofit Organizations; Strategy; Teaching; Talent And Talent Management; Innovation; Education; Early Childhood Education; Middle School Education; Organizational Structure; Performance Consistency; Growth and Development Strategy; Innovation and Invention; Education Industry
Related
  • November 2024 (Revised January 2025)
  • Case

MiDAS: Automating Unemployment Benefits

By: Shikhar Ghosh and Shweta Bagai
In 2015, the state of Michigan considered whether to nominate its Michigan Integrated Data Automated System (MiDAS) for a prestigious state technology award. Launched in 2013 amid severe budget pressures, the $47 million automated fraud detection system was designed to... View Details
Keywords: Artificial Intelligence; AI; Machine Learning Models; Algorithmic Data; Automation; Benefits; Compensation; Cost Reduction; Government; Fraud; Government Technology; Public Sector; Systems; Systems Integration; Unemployment Insurance; Waste Heat Recovery; AI and Machine Learning; Government Administration; Insurance; Decision Making; Digital Transformation; Employment; Public Administration Industry; United States; Michigan
Related
  • 26 Apr 2024
  • HBS Case

Deion Sanders' Prime Lessons for Leading a Team to Victory

to reach them,” says Sanders in the case. Gibson says managers, too, should learn what their workers need and provide the necessary support. “A lot of leaders try to tell people what to do, but they’re not... View Details
Keywords: by Avery Forman; Sports

    Reshmaan N. Hussam

    Reshmaan Hussam is an associate professor of business administration in the Business, Government and International Economy Unit, a Faculty Research Fellow at the National Bureau of Economic Research (NBER), and a faculty affiliate at the Abdul Latif Jameel Poverty... View Details

    • 08 Jul 2021
    • Blog Post

    Managing Sustainable Advantage with Key ESG Co-Founders, Anne-Marie Schoonbeek and Heleen van Poecke

    together. Building on the friendship they formed at HBS, their MBAs, and learnings from their careers to date, Schoonbeek and van Poecke founded Key ESG, a software solution... View Details
    Keywords: Entrepreneurship; Technology
    • 2021
    • Working Paper

    Multi-location Workers in Multinational Firms? Tradeoffs in Contextual Specialization of Employees and Organizational Outcomes

    By: Hise O. Gibson, Ryan W. Buell and Prithwiraj Choudhury
    We study how “contextual specialization,” the act of focusing workers’ organizational tasks within a particular locational context, and “contextual non-specialization,” the practice of diversifying workers’ organizational tasks among multiple locational contexts,... View Details
    Keywords: Talent and Talent Management; Performance; Experience and Expertise; Selection and Staffing; Strength and Weakness; Personal Development and Career
    Related
    • 1995
    • Dissertation

    The Economics of Experimentation in the Design of New Products and Processes

    By: Stefan Thomke
    Keywords: Economics; Research and Development; Operations; Product Launch
    Related
    • October 2012
    • Article

    Target the Right Market

    By: Jill Avery and Thomas Steenburgh
    SparkPlace is a two-year-old business with a hot new product: software that manages and measures the effectiveness of permission-based marketing campaigns for social media. The company is in the process of deciding on which of two customer segments to focus its... View Details
    Keywords: Marketing; Market Segmentation; Customer Defection; Customer Lifetime Value; Customer Relationship Management; CRM; Market Segmentation And Target Market Selection; Marketing Strategy; Product Marketing; Customer Focus and Relationships; Customer Value and Value Chain; Technology Industry; United States
    Related
    • June 2025
    • Article

    Integral Outside: The Financial Curb Market, the Electric Telegraph, and the Politics of Pricing in Second Empire France

    By: Charlotte Robertson
    Financial markets in nineteenth-century France were far more complex than an analysis of the official Bourse or its state-authorized brokers would suggest. Most financial transactions occurred on an illegal yet tacitly tolerated curb market called the coulisse, which... View Details
    Keywords: Financial Markets; History; Communication Technology; Knowledge Dissemination; France
    Related
    • 05 Oct 2016
    • What Do You Think?

    Can the US Economy Regain the Growth and Prosperity of the Past?

    years ago, as being as important as the first machine age they attribute to the development of steam power. These are ideas that can expand the potential for growth, if not for jobs and greater economic... View Details
    Keywords: by James Heskett
    • Article

    Avenues of Attainment: Occupational Demography and Organizational Careers in the California Civil Service.

    Keywords: Demographics; Jobs and Positions; Personal Development and Career; Organizations; Success; California
    Related
    • 01 Mar 1994
    • Conference Presentation

    Environmental Determinants of Work Motivation, Creativity, and Innovation: The Case of R&D Downsizing

    By: Teresa M. Amabile and R. Conti
    Keywords: Motivation and Incentives; Creativity; Innovation and Invention; Research and Development
    Related

      Paul Hamilton

      Paul studies the economic complements needed for firms to realize productivity gains from machine learning and artificial intelligence. These complements include data, human capital & skills, organizational processes, and business models. 
      View Details
      • 10 Oct 2003
      • Other Presentation

      Massachusetts Regional Competitiveness Councils: Survey Results for Berkshire, Pioneer Valley, and Central Regions

      By: Michael E. Porter
      Keywords: Economics; Growth and Development
      Related
      • 01 Apr 2001
      • News

      New Ventures New Gains

      help them with the nuts and bolts of starting their own business, and pitching their final plan to a panel of real-world venture capitalists and entrepreneurs, HBS Business... View Details
      Keywords: Julia Hanna and Susan Young; Martin Dubilier (MBA 1952); Business Schools & Computer & Management Training; Educational Services