Publications

02 Aug 2017
What Do You Think?

Summing Up: Why Can’t Organizations Engage Their Employees?

those new hires will end up engaged? If employee engagement can spell the difference between profit and loss in a business, why can’t organizations engage their employees? What do you think? Reference State of the Global Workplace:... View Details

Keywords: by James Heskett

February 2019 (Revised May 2021)
Case

Electric Car Wars, 2018

By: John R. Wells and Benjamin Weinstock

Electric cars had long been championed by environmentalists as a superior solution to the internal combustion engine (ICE), but, despite large government incentives and strong pioneering efforts by a few automakers over the years, electric and hybrid cars and light... View Details

May 2010
Case

Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy

By: Christopher A. Bartlett and Benjamin H. Barlow

Clayton Industries, a sixty-year-old U.S.-based firm in the HVAC industry (heating, ventilation, and air conditioning), with nearly $1 billion in revenues, has gradually built a presence in a number of countries, including several in Europe. Peter Arnell, previously... View Details

Keywords: Business Subsidiaries; Multinational Firms and Management; Organizational Structure; Corporate Strategy; Problems and Challenges; Conflict and Resolution; Sales; Cross-Cultural and Cross-Border Issues; Manufacturing Industry; Consumer Products Industry; Wisconsin; Italy; United Kingdom

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

researched how to fix broken global teams. “They may not be able to completely reassure workers about what will happen tomorrow, but they can provide a glimpse of the big picture from their perspective,” says Neeley, who is writing a case... View Details

Keywords: by Dina Gerdeman

Web

Events - Private Capital Project

Hall (Impact Chairperson, Private Equity at Apollo), David Kirkpatrick (Managing Director and Co-founder, SJF Ventures), Andrew Lee (Global Head of Sustainable and Impact Investing, UBS Global Wealth Management), and Ben Roth (Assistant... View Details

April 2021 (Revised December 2022)
Case

Capitalism, Slavery, and Reparations

By: Sophus A. Reinert and Cary Williams

The birth of “Modern Economic Growth” constituted a watershed in human history, allowing societies to escape the Malthusian impasse and permanently raise living standards. While the new growth regime had lifted billions of people out of extreme poverty over the last... View Details

Keywords: Reparations; Living Standards; Poverty; Social Issues; Economic Growth; Equality and Inequality; Globalized Economies and Regions; Human Needs

Profile

Ramya Sundar

for the first time here. Being part of the HBS community is like... ...being part of a truly global community. I’ve met some incredible people here at HBS. Even though social interactions have been impacted to a certain extent due to... View Details

August 2020 (Revised March 2021)
Case

Migros Turkey: Scaling Online Operations (A)

By: Antonio Moreno and Gamze Yucaoglu

The case opens in November 2019 as Ozgur Tort and Mustafa Bartin, CEO and chief large-format and online retail officer of Migros Ticaret A.S. (Migros), Turkey’s oldest and one of its largest supermarket chains, are contemplating what the best fulfillment format and... View Details

Keywords: Retail; Grocery; Business Model; Emerging Markets; For-Profit Firms; Strategy; Digital Platforms; Information Technology; Technology Adoption; Value Creation; Globalization; Competition; Expansion; Logistics; Profit; Resource Allocation; Corporate Strategy; Turkey

Web

Wilder House | About

when it became home to what is today called MBA Career & Professional Development, which supports students to identify and pursue their career goals, as well as partners with global organizations throughout the year that are interested in... View Details

04 Jun 2013
First Look

First Look: June 4

Edelman, Benjamin, and Stephen M. Ryan Abstract—Every device connected to the global Internet needs a numeric identifier, an "Internet Protocol" address ("IP address"). The Internet's continued growth presents a... View Details

Keywords: Sean Silverthorne

01 Oct 1997
News

High Fives

a senior portfolio manager for the firm, a position she had held since 1984. Fedak is also a member of the Small-Cap, International, and Global Equity Investment Policy Groups. From 1972 to 1983 she was a portfolio manager and research... View Details

11 Mar 2021
News

Leading with Heart

my career. And in those moments I resolved that I will never again fail my family. I decided to reset my life. And when I lost Aisha, I had just moved to the US with this role as the global president for KFC based out of Dallas. And I was... View Details

04 Jul 2005
What Do You Think?

How Can Business Schools Be Made More Relevant?

of the graduates." Lisa Marks Dolan, a business school dean, feels that much of the problem lies in the way teachers are trained. She writes, "We're being asked to produce graduates who can integrate, adapt, manage global... View Details

Keywords: by James Heskett

November 2010 (Revised December 2012)
Case

ABB: 'In China, for China'

By: J. Gunnar Trumbull, Elena Corsi and Elisa Farri

ABB, a power and automation Swiss engineering company had to decide if they wanted to be even more integrated into the Chinese economy, ABB's biggest market, or if they should instead increase their presence in other emerging markets such as India and Brazil. View Details

Keywords: History; Multinational Firms and Management; Engineering; Problems and Challenges; Competitive Strategy; Emerging Markets; Global Strategy; Growth and Development Strategy; Industrial Products Industry; China; India; Brazil

19 Nov 2009
Working Paper Summaries

Management and the Financial Crisis (We Have Met the Enemy and He is Us …)

Keywords: by William A. Sahlman

23 Jul 2009
Working Paper Summaries

Informed and Interconnected: A Manifesto for Smarter Cities

Keywords: by Rosabeth Moss Kanter & Stanley S. Litow; Technology

March 2025 (Revised June 2025)
Case

Designing the Future of Work: Atlassian's Distributed Work Practices

By: Ashley Whillans and Gabriel Rondón Ichikawa

In early 2020, the software company Atlassian made a bold commitment: employees could work from anywhere—forever. While many tech peers reversed course on remote work, Atlassian worked to optimize their fully distributed model across 13 countries. This case follows... View Details

Keywords: Transformation; Working Conditions; Management Practices and Processes; Product Development; Organizational Culture; Business Strategy; Employees; Technology Industry