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Show Results For
- All HBS Web
(11,571)
- People (50)
- News (3,774)
- Research (5,279)
- Events (55)
- Multimedia (164)
- Faculty Publications (2,834)
- 2013
- Tool
Harvard Business Review's Go to Market Tools: Customer Lifetime Value
By: Thomas Steenburgh and Jill Avery
How much are your customers worth? Has your marketing budget been slashed? Need to figure out the best place to invest your time and effort to reach your growth target? HBR's Go to Market Tool helps calculate your customer's lifetime value, allowing you to prioritize... View Details
Keywords: Quantitative Analysis; Tools; Customer Lifetime Value; Customer Defection; CRM; Customer Relationship Management; Marketing; Marketing Strategy; Customer Focus and Relationships
Steenburgh, Thomas, and Jill Avery. Harvard Business Review's Go to Market Tools: Customer Lifetime Value. Tool. Harvard Business Review Press, 2013. Electronic.
- 19 Sep 2023
- Blog Post
2023 Summer Internships in Business & Environment
Summer Fellowship) NetaCarbon is the TurboTax for carbon credit – a carbon credit issuance platform that digitizes and streamlines the process of how carbon projects are created and managed. By reducing the... View Details
- 26 Apr 2011
- First Look
First Look: April 26
PublicationsManagement Accounting: Information for Decision Making and Strategy Execution Authors:Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, and S. Mark Young Publication:. Pearson... View Details
Keywords: Sean Silverthorne
- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
could even argue that the main difference between the two acts is merely the timing of the gift: Tips follow the rendering of a service, whereas bribes precede it." Torfason says the link between tipping View Details
Keywords: by Dina Gerdeman
- Web
Dan Lufkin | Baker Library | Bloomberg Center | Harvard Business School
Department of Environmental Protection in the 1970s, was one of the founders of Earth Day, and remains an environmental advocate today. He returned to DLJ for a stint in the 1970s to help the firm weather hard View Details
- Research Summary
The American Chief Executive from 1850 to 2000
Richard S. Tedlow's research explores changes in the leadership strategies, styles, and backgrounds of corporate chief executive officers in the United States over the past century and a half. This project has both a qualitative and a quantitative component. The... View Details
- 28 Jan 2016
- Blog Post
Why Get an MBA?
Monitor Group, I moved on to Corporate Strategy at PepsiCo to pursue my interest in consumer goods. I loved the job. I worked with inspiring, intelligent people on big issues driving the company. The job also afforded me time to spend... View Details
- 19 Nov 2024
- HBS Seminar
Christian Terwiesch, Wharton
- 18 Jan 2024
2+2 Program Application Q&A
of time for questions. As this event will be primarily Q&A based, we encourage you to attend a 2+2 Program Information Session beforehand and come with questions. View Details
- 04 May 2021
- Blog Post
Asian American Pacific Islander Heritage Month at HBS
from our respective ethnic languages. We all saw each other as one community, absorbing each other’s cultures and customs while throwing jokes at one another. When I first came to the U.S. more than a decade ago for college, it was... View Details
- 25 Apr 2017
- First Look
First Look at New Research, April 25
completion times, our work highlights the tradeoffs between the time required to exercise discretion and the potential gains from doing so, which has implications for how discretion over scheduling should be... View Details
Keywords: Sean Silverthorne
- September–October 2016
- Article
Growing New Corporate Businesses: From Initiation to Graduation
By: Sebastian Raisch and Michael Tushman
Large companies initiate many new businesses, but few of them reach scale. The ambidexterity literature describes how companies create exploratory businesses, but says little about how they subsequently scale these businesses. The strategy literature uses real option... View Details
Keywords: Ambidexterity; Comparative Case Study; Corporate Venturing; Exploration; Organization Design; Real Option Theory; Organizational Design; Corporate Strategy; Corporate Entrepreneurship
Raisch, Sebastian, and Michael Tushman. "Growing New Corporate Businesses: From Initiation to Graduation." Organization Science 27, no. 5 (September–October 2016).
- 14 Feb 2019
- Blog Post
LOVE At HBS
each other. From the morning “Te amo” to the texts throughout the day to the constant and mutual support during our coming out process to our traditional Latino families. For us, finding the sweet spot between trying to be present View Details
- March 2013
- Case
An Entrepreneur's New Product Development Journey
By: Elie Ofek
This case tracks the new product development process undertaken by Gauri Nanda, the founder and CEO of Nanda Home, as she ventures to innovate beyond her initial product launches. Having achieved commercial success with her first product Clocky, a roll away alarm clock... View Details
Keywords: Entrepreneurship; Decision Making; Product Development; Manufacturing Industry; Consumer Products Industry
Ofek, Elie. "An Entrepreneur's New Product Development Journey." Harvard Business School Case 513-098, March 2013.
- 30 Mar 2011
- Working Paper Summaries
Temptation at Work
- 24 Oct 2019
- Blog Post
Harvard’s JD/MBA: Viroopa Volla (JD/MBA 2021) Answers Your Questions
Viroopa to learn more about the JD/MBA experience. Given that JD/MBAs spend more time at Harvard, do they take advantage more of research opportunities and resources? Absolutely! Since the program is four... View Details
- 19 Mar 2013
- First Look
First Look: March 19
Are Daily Deals Good for Merchants? Gupta, Sunil, Ray Weaver, Timothy Keiningham, and Luke WilliamsHarvard Business School Case 513-059 In the relatively short time since Groupon was founded, the response to... View Details
Keywords: Sean Silverthorne
- Article
National Trends in the Safety Performance of Electronic Health Record Systems From 2009 to 2018
By: David Classen, A Jay Holmgren, Zoe Co, Lisa Newmark, Diane Seger, Melissa Danforth and David Bates
Importance Despite the broad adoption of electronic health record (EHR) systems across the continuum of care, safety problems persist.
Objective To measure the safety performance of operational EHRs in hospitals across the country during a 10-year period.
Design,... View Details
Keywords: Electronic Health Record Systems; Health Care and Treatment; Information Technology; Performance; Safety; Measurement and Metrics; United States
Classen, David, A Jay Holmgren, Zoe Co, Lisa Newmark, Diane Seger, Melissa Danforth, and David Bates. "National Trends in the Safety Performance of Electronic Health Record Systems From 2009 to 2018." JAMA Network Open 3, no. 5 (May 2020).
- 13 Dec 2012
- HBS Seminar
Raffaella Sadun, Harvard Business School
- 2017
- Book
The Language of Global Success: How a Common Tongue Transforms Multinational Organizations
By: Tsedal Neeley
For nearly three decades, English has been the lingua franca of cross-border organizations, yet studies on corporate language strategies and their importance for globalization have been scarce. In The Language of Global Success, Tsedal Neeley provides an... View Details
Keywords: Communication; Residency; Corporate Strategy; Globalized Firms and Management; Cross-Cultural and Cross-Border Issues; Brazil; France; Germany; Indonesia; Japan; Taiwan; Thailand; United States
Neeley, Tsedal. The Language of Global Success: How a Common Tongue Transforms Multinational Organizations. Princeton, NJ: Princeton University Press, 2017.