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  • 19 Jun 2019
  • News

Connecting Patients and Providers

make global specialized healthcare accessible to anyone, anywhere. Trustedoctor “focuses on the first half mile of the patient and provider journey, before customers become in-patients of a provider” explains Jarzabek, who remembers well... View Details
Keywords: April White
  • June 2016
  • Case

The Wealthfront Generation

By: Luis Viceira and Allison Ciechanover
Keywords: Automated Investment Advisor; Millennials; Fintech; Customers; Asset Management; Internet and the Web; Age; Investment; Business Startups; California
Related
  • 25 Sep 2012
  • First Look

First Look: September 25

Sloan Management Review (forthcoming) Abstract Many people today in the information technology world and in corporate boardrooms are talking about "big data." Many believe that, for companies that get it right, big data will be... View Details
Keywords: Sean Silverthorne
  • 01 Jan 2007
  • News

A. Malachi Mixon, III, MBA 1968

different items such as customized and computerized wheelchairs, beds and bedside equipment, ambulatory aids, respiratory devices for patients with sleep disorders, and a revolutionary new system that enables emphysema patients and others... View Details
  • January 2025
  • Case

Shifting Winds: DEI in Corporate America

By: Clayton S. Rose, Maisie Wiltshire-Gordon and David Lane
In the 2020s, intense and conflicting social and political pressures challenged organizational leaders around the world. Prominent among these were powerful competing views on workplace diversity, equity, and inclusion programs (DEI) in the United States. Public... View Details
Keywords: Disruption; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Talent and Talent Management; Customer Satisfaction; Diversity; Ethics; Corporate Accountability; Employees; Retention; Recruitment; Adaptation; Programs; Consulting Industry; Auto Industry; Agriculture and Agribusiness Industry; Consumer Products Industry; Motorcycle Industry; Technology Industry; Education Industry; United States; Massachusetts; Maryland; Tennessee; District of Columbia
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  • 29 Oct 2014
  • Research & Ideas

Inventing Products is Less Valuable Than Inventing Ideas

more important than the physical aspect." “Companies don't fully exploit the latest ideas that their product has created” In a paper published last year in the Academy of Management Review called "The Second Face of... View Details
Keywords: by Michael Blanding; Technology
  • 01 Dec 2008
  • News

Innovation as P&G’s Key

CHARAN: Drawing on his global consulting experience. LAFLEY: Customers are “the boss.” Photo courtesy Proctor & Gamble What does it take to delight low-income Mexican buyers of sanitary pads? The answer is not a punch line to a poor joke;... View Details
Keywords: Sean Silverthorne; Food Manufacturing; Manufacturing; Miscellaneous Manufacturing; Manufacturing
  • 30 Mar 2022
  • News

To Retain Employees, Support Their Passions Outside Work

  • 27 May 2021
  • News

Stop Sabotaging Your Workforce

  • 07 Dec 2020
  • News

How Do You Evaluate Performance During a Pandemic?

  • Web

Souvenirs & Novelties - The Art of American Advertising

The Art of “Posting” Brand Name Management A Marketing Revolution “The province of the advertising novelty is to present to the customer . . . something of a tangible or more or less permanent value.”... View Details
  • 06 May 2008
  • First Look

First Look: May 6, 2008

deputies. Several months earlier, Swanborough, then vice-president of Marketing, had been named vice-president for Sales Effectiveness atop a transformed sales division. The previous week, the team had presented to top management the... View Details
Keywords: Martha Lagace
  • October 2018 (Revised April 2019)
  • Teaching Note

Kids & Company: Entering the U.S.

By: Boris Groysberg and Matthew G. Preble
Teaching Note for HBS No. 418-011. View Details
Keywords: Child Care; Childcare; Day Care; Daycare; Strategy; Growth Management; Business Strategy; Competitive Advantage; Expansion; Leadership; Product Marketing; Brands and Branding; Service Delivery; Service Operations; Product Design; Product Development; Selection and Staffing; Customer Focus and Relationships; United States; Canada
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  • Person Page

Read excerpts from DENIAL

By: Richard S. Tedlow

The Edifice Complex: Denial at Sears

Book Excerpt: Denial at Sears (BusinessWeek.com, February 26, 2010)

 

From Denial: Why Business... View Details

  • 10 Apr 2023
  • News

Health Care Systems Need to Better Understand Patients as Consumers

  • 01 Mar 2024
  • News

What is Web3?

Web3, a new era of the internet, uses blockchains, tokens, and wallets (tools for storing and managing digital assets) to facilitate a wide range of services and functionalities, including the transfer of assets from person-to-person. It represents a paradigm shift... View Details
  • 22 May 2014
  • News

New Highmark CEO Pushes to Put Patients First

Keywords: Ambulatory Health Care Services; Health, Social Assistance
  • 25 Aug 2022
  • News

Action Plan: Fired Up

growth at a 26-year-old regional business. Its self-described “Traegerite” customers were intensely loyal to the company’s signature wood pellet–fired grills and smokers. But he didn’t anticipate the challenge of View Details
Keywords: Deborah Blagg; company culture; barbecue; entertaining; food; marketing; brand
  • Student-Profile

Rohan Kekre

reasoning and quantitative tools to a set of public policy questions having first-order importance in the real world. After graduation I took a job as a management consultant at McKinsey in their New York office. I started in July 2008,... View Details
  • 7 PM – 9 PM EDT, 29 Sep 2016

Alumnae Circles Open House: Washington D.C.

Women's groups are launching- are you interested? Register for this upcoming open house to learn more. View Details