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  • June 2023 (Revised July 2023)
  • Case

Social Media Background Screening at Fama Technologies

By: Joseph Pacelli, Jillian Grennan and Alexis Lefort
Fama Technologies is an online screening company that uses AI to analyze job applicants' publicly available online content for signs of risk and culture fit. The case opens with Ben Mones, founder and CEO, looking to secure funding from venture firms. He is running... View Details
Keywords: Human Resources; Recruitment; Retention; Selection and Staffing; Organizational Culture; Talent and Talent Management; AI and Machine Learning; Social Media; Venture Capital; Entrepreneurship; United States
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  • February 2020
  • Case

Leading Change in Talent at L'Oréal

By: Lakshmi Ramarajan, Vincent Dessain and Emer Moloney
Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L’Oréal. He is now responsible for the hiring, development, promotion, and retention of 83,000 employees worldwide. The highly successful... View Details
Keywords: Advertising; Business Headquarters; Business Divisions; Business Organization; Change; Change Management; Transformation; Competency and Skills; Experience and Expertise; Talent and Talent Management; Demographics; Diversity; Gender; Nationality; Multinational Firms and Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Innovation and Management; Jobs and Positions; Employment; Human Capital; Leadership; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Marketing; Brands and Branding; Product Marketing; Organizations; Organizational Change and Adaptation; Organizational Structure; Personal Development and Career; Planning; Strategic Planning; Problems and Challenges; Networks; Social Psychology; Attitudes; Power and Influence; Social and Collaborative Networks; Business Strategy; Advertising Industry; Beauty and Cosmetics Industry; Consumer Products Industry; France; Paris
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  • Web

Global Business Course | HBS Online

helped a lot. It’s one of the reasons Aphrodite supports 50 currencies now. Daniel Dietzel CEO of Aphrodite at Aphrodite Gain the skills and knowledge needed to grow your business internationally and more effectively manage global teams.... View Details
  • 29 Aug 2005
  • Research & Ideas

How Organizations Create Social Value

on board. Close alignment between strategy and mission. How can organizations get the right people with the right skills to develop social value? The recruiting processes should be centered on personal... View Details
Keywords: by Manda Salls
  • 18 Mar 2019
  • Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

Workers commute an average 38 minutes each way between home and work—a trip that can feel like a dreadful chore before the workday even begins. In fact, long commutes lower job satisfaction and increase employee turnover. Now, recent research provides some advice to... View Details
Keywords: by Dina Gerdeman
  • 27 Apr 2020
  • Research & Ideas

How Remote Work Changes What We Think About Onboarding

onboarding strategy and to dedicate twice as much effort and time to executing that strategy as compared to an in-person process. According to our research, when executives are asked to score their companies on the seven steps of the View Details
Keywords: by Boris Groysberg
  • 03 May 2021
  • Blog Post

Celebrating the First HBS African-American Mother-Daughter Duo

of the hardest in her life in a white-male dominated institution, the struggle was worth it. Growing up, I noticed the value of the Harvard MBA experience, especially as a Black woman. It gave her the skill sets, credibility, and... View Details
  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

new roles and creates the motivation and readiness to learn from knowledge and skill training that they can now enact. “These are not lockstep things. These are overlapping steps, but the point is don’t take training and put it at the... View Details
Keywords: by Roberta Holland; Education
  • Web

Career Support - Business & Environment

(Ongoing) Career & Professional Development Office Once matriculated, you will have access to myHBS (login required) which connects you to classmates, course work, and the CPD website (login required) . You can access a wealth of information: lists of HBS View Details
  • 24 Nov 2015
  • Research & Ideas

Developing Your Next CEO for the Family Business

A good book on CEO succession is The CEO Within by my Harvard Business School colleague Joe Bower. Bower studied how companies perform after hiring a new CEO, noting whether the successor had been recruited from inside or outside the... View Details
Keywords: Retail; Auto
  • Web

John H. McArthur | About

trajectory.” McArthur is credited with building the faculty through the recruitment and promotion of outstanding faculty members, strengthening research, enhancing Executive Education, and launching important initiatives in ethics and... View Details
  • 11 Jul 2019
  • Blog Post

Meet the MBA Class of 2020

TAKE MY SKILLS TO THE NEXT LEVEL.” HOME REGION Buenos Aires, Argentina UNDERGRAD EDUCATION Universidad de San Andres, 2010 PREVIOUS EXPERIENCE Lartirigoyen Group, Adecoagro, ExxonMobil Michelle Lee “TO SCALE FOOD BUSINESSES, YOU FACE... View Details
  • 01 Mar 2023
  • News

Step Change

experience,” she says. “No one ever spoke about culture; it was embedded. We were in it together.” That interest in the very human aspect of how work gets done is more than clinical. When asked, anyone who has worked closely with Enan mentions her strong sense of... View Details
Keywords: Julia Hanna; photographed by Abdelrahman Gabr – Koree; entrepreneurship; women; venture capital; Egypt; developing economies; Finance
  • 23 Apr 2018
  • Research & Ideas

Sponsorship Programs Could Actually Widen the Gender Gap

that certain aspects may not work exactly as intended. It behooves organizations to be more thoughtful about how sponsorships are designed. For instance, a protégé’s success may be less about the mere vote of confidence than about the advocacy View Details
Keywords: by Carmen Nobel
  • 24 May 2017
  • News

Ilene H. Lang, MBA 1973

an executive who understood technology, knew how to market it, and had the leadership skills to take on difficult challenges, she also focused on paving the way for more women. “I see it as a virtuous circle,” she says. “People help you,... View Details
Keywords: Susan Young
  • March 2017 (Revised September 2017)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler
In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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  • 30 Jun 2023
  • Blog Post

Finding Pride

years. Last October, I was in the hospital for a few weeks, and Bob would come every afternoon to spend the day with me. I’d introduce him around as my husband; no one batted an eye. I never imagined we’d see this happen. —Paul Raeder (MBA 1979) 1980s “Any leadership... View Details
  • 12 Mar 2014
  • Lessons from the Classroom

Managing the Family Business: Firing the CEO

hesitant. Yet sometimes, this is necessary. But when? You should fire your CEO under two of these three conditions: (1) there is a weak and unfixable fit between the CEO's skills and the needs of the company, (2) the CEO disrespects the... View Details
  • 01 Jan 2013
  • News

Joanna M. Jacobson, MBA 1987

turned down a date from her future husbancd (classmate Jonathon Jacobson) because she didn't want to be distracted from her studies. Soon after arriving at Soldiers Field, Jacobson realized her ability to listen and express herself meshed well with the View Details
Keywords: Susan Young
  • 01 Aug 1998
  • News

High Honors

corporate and strategic matters. Under Marram's leadership, the company has attained a prominent position in the worldwide premium juice business. Her skill in promoting growth without losing sight of her company's core competencies has... View Details