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Show Results For
- All HBS Web
(2,496)
- People (18)
- News (923)
- Research (1,004)
- Events (1)
- Multimedia (3)
- Faculty Publications (305)
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- 23 Oct 2012
- First Look
First Look: October 23
competition is restricted. Using 28 million vehicle emissions tests from more than 11,000 facilities, we show that increased competition is associated with greater inspection leniency, a service quality attribute that customers value but... View Details
Keywords: Sean Silverthorne
- 06 Aug 2013
- First Look
First Look: August 6
during the class period. Named directors receive more negative recommendations from Institutional Shareholder Services (ISS), a proxy advisory firm, and significantly more negative votes from shareholders... View Details
Keywords: Anna Secino
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
should systematically work with community groups and local leaders so they feel intense personal and tangible stakes in the proposal. Detailed preliminary discussions with... View Details
- 27 Jun 2019
- Research & Ideas
Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too
with their partners. For example, one person said, "When we kiss, we do it in threes. Not sure why this started, but after 22 years, it feels really weird if it is not in threes." Norton notes, "This is their own thing, something other... View Details
Keywords: by Dina Gerdeman
- 16 Apr 2013
- First Look
First Look: April 16
Publications 2006 Stanford University Press Wall Street Research: Past, Present, and Future By: Groysberg, Boris, and Paul M. Healy Abstract—Wall Street equity analysts provide research products View Details
Keywords: Sean Silverthorne
- 20 Apr 2021
- Book
A Simple Question That Can Guide Companies to Epic Success
they eschew efforts—even bold, cutting-edge proposals—that are unlikely to generate value for customers, employees, or suppliers. “Companies that raise customer willingness to pay in a distinctive manner attract the very customers that find the firm’s products View Details
Keywords: by Danielle Kost
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
end up taking jobs because the jobs are the popular choice and not because they are excited by the people with whom they will be spending time or the products or services with which they will be working. For... View Details
Keywords: by Linda Hill
- 25 Jul 2005
- Research & Ideas
Fool vs. Jerk: Whom Would You Hire?
department of a professional services firm: "I really care about the skills and expertise you bring to the table. If you're a nice person on top of that, that's simply a... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
- 20 Feb 2017
- Research & Ideas
Having No Life is the New Aspirational Lifestyle
an aspirational lifestyle. “The new conspicuous consumption is about saying, I am the scarce resource, and therefore I am valuable” The finding suggests a new way for marketers to sell their products and... View Details
Keywords: by Michael Blanding
- 12 Nov 2012
- Research & Ideas
Pay Workers More So They Steal Less
including restaurants, department stores, and drugstores, as well as to other service or consumer product firms, where the payoffs from stealing are not disproportionately high relative to potential wage... View Details
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
individuals. In response to the recent scandals, politicians and government officials have stepped in to pass new laws and create new regulations, while prominent persons on... View Details
- 10 Mar 2009
- First Look
First Look: March 10, 2009
decision to launch a hedge fund in India, and the first years of the venture. It also profiles Nirva Patel and describes how they met, married, and managed the transition to a... View Details
Keywords: Martha Lagace
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
of Hello Alfred innovated upon the TaskRabbit model by outsourcing the management of TaskRabbit workers to personally assigned butlers, or “Al- freds.” For users, the presence of a butler on the scene allowed for a more trustworthy View Details
- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
provided political and religious groups with a way to compete against their rivals for followers. Moreover, with more fluid class boundaries than in European countries, the skills of salesmanship, especially beginning in the late... View Details
Keywords: by Laura Linard
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
positive effects are being most keenly felt in the organizations we cite in our article—the Army, Chrysler Group, and Canadian Blood Services since they are the earliest adopters. As the concept of the OSM... View Details
Keywords: by Martha Lagace
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
required course Leadership and Corporate Accountability includes personal development exercises. Students discuss examples from their own past when they failed to rise to a moral challenge, as well as... View Details
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
to Customer Service Is your enterprise resilient or rigid? In this Q&A, HBS professor Ranjay Gulati, an expert on leadership, strategy, and organizational issues in firms, describes how companies can... View Details
Keywords: by Staff
- 09 Aug 2011
- First Look
First Look: August 9
PublicationsWhat to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential Author:Robert Steven Kaplan Publication:Harvard Business Publishing,... View Details
Keywords: Sean Silverthorne
- September 2019 (Revised September 2019)
- Case
Facebook Fake News in the Post-Truth World
By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; United States; California; Sunnyvale; Russia
Wells, John R., Carole A. Winkler, and Benjamin Weinstock. "Facebook Fake News in the Post-Truth World." Harvard Business School Case 720-373, September 2019. (Revised September 2019.)
- 02 Jun 2009
- First Look
First Look: June 2, 2009
Working PapersTruth in Giving: Experimental Evidence on the Welfare Effects of Informed Giving to the Poor Authors:Christina Fong and Felix Oberholzer-Gee Abstract It is often difficult for donors to predict the value of charitable... View Details
Keywords: Martha Lagace