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  • September 2023
  • Article

The Changing Role of Managers

By: Letian Zhang
This study argues that the increase in middle management in recent decades was accompanied by a major shift in managerial roles. Increased task complexity and a new management philosophy have reduced the need for direct supervision but generated a much greater... View Details
Keywords: Managerial Roles; Leadership; Groups and Teams; Change; Organizational Structure
Related
  • Program

Owner/President Management

insight into driving operational excellence, OPM is a game changer that can help you advance your company's agenda and your leadership growth. You will emerge a visionary entrepreneurial leader, ready to inspire an agile culture, lead... View Details
  • 9 Nov 2021
  • Interview

How to Build Psychological Safety in Your Workplace with The Fearless Organization Author, Amy C. Edmondson

By: Amy C. Edmondson and Dominic Monkhouse
If you want to be better at leading a team. If you want to know how to lead a good decision making process. Or how to engage and inspire people to bring their full self to work, don’t miss Amy Edmondson, Harvard Business School professor and author of The Fearless... View Details
Keywords: Psychological Safety; Organizational Culture; Groups and Teams; Decision Making; Motivation and Incentives
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  • June 2025
  • Case

Konko AI: Automating Work with AI Agents

By: Shikhar Ghosh, Shweta Bagai and Liang Wu
In January 2025, Jean Marc Goguikian and Michael Haddad, co-founders of Konko AI, faced a critical strategic decision. After the company’s developer platform for private large language models (LLMs) struggled to gain traction, they had pivoted to building AI sales... View Details
Keywords: AI and Machine Learning; Customer Relationship Management; Growth and Development Strategy; Product Positioning; Product Development; Organizational Change and Adaptation; Business Strategy; Customization and Personalization; Technology Industry; Latin America
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  • November 2021 (Revised May 2022)
  • Case

QuantumScape's Mission to Revolutionize Energy Storage for a Sustainable Future

By: William A. Sahlman, Allison M. Ciechanover and Jeff Huizinga
QuantumScape CEO Jagdeep Singh juggles the many activities required to lead the next-generation battery pioneer. Founded in 2010, QuantumScape’s mission was to develop new “solid-state” car batteries that would improve upon traditional lithium-ion batteries in key... View Details
Keywords: Batteries; Electric Vehicles; SPACs; Innovation and Management; Technological Innovation; Science-Based Business; Environmental Sustainability; Auto Industry; Energy Industry; California; San Jose
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  • March 2021
  • Case

Astralis Group: Determining a Brand Strategy

By: Benjamin C. Esty, Mette Fuglsang Hjortshoej and Emilie Billaud
After launching a Danish esports company in July 2019, and going public in December 2019 with multiple brands associated with different games, the Astralis leadership team was contemplating a shift to a single, corporate brand. While the original arguments for... View Details
Keywords: Brand Strategy; Esports; Video Games; Corporate Scope; Positioning; Ecosystem; Brands and Branding; Strategy; Business Ventures; Business Startups; Entrepreneurship; Ethics; Sports; Competitive Strategy; Value Creation; Diversification; Games, Gaming, and Gambling; Sports Industry; Entertainment and Recreation Industry; Denmark; Europe
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  • 2015
  • Working Paper

Coactive Vicarious Learning: Towards a Relational Theory of Vicarious Learning in Organizations

By: Christopher G. Myers
Vicarious learning—a process of individual belief and behavior change that occurs through being exposed to, and making meaning of, another's experience—has long been recognized as a key driver of individual, team and organizational success. Yet existing perspectives on... View Details
Keywords: Organizations; Learning
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  • 24 Aug 2010
  • First Look

First Look: August 24

http://www.hbs.edu/research/pdf/11-013.pdf A Reexamination of Tunneling and Business Groups: New Data and New Methods Authors:Jordan Siegel and Prithwiraj Choudhury Abstract The last decade of corporate governance research has been focused in large part on identifying... View Details
Keywords: Sean Silverthorne
  • August 2018
  • Case

Enfoca: Private Equity in Peru

By: Victoria Ivashina and Jeffrey Boyar
This case follows Enfoca, Peru’s largest local private equity firm and its portfolio company Maestro, a leading player in Peru’s hardware retail market. Peru’s GDP growth between 2008 and 2014 was the highest of any Latin American country. Growth of the Peruvian middle... View Details
Keywords: Private Equity; Emerging Markets; Capital Markets; Transition; Strategy; Peru
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  • February 2009 (Revised April 2011)
  • Case

Mistry Architects (A)

By: Amy C. Edmondson, Robert G. Eccles and Mona Sinha
Describes an architecture firm founded and run by a husband and wife team, Sharukh and Renu Mistry, that emphasizes "green" building. The firm presents an unusual mix of projects-spanning the spectrum from larger corporate projects to small private homes. The mix also... View Details
Keywords: Family Business; Customer Focus and Relationships; Design; Housing; Corporate Social Responsibility and Impact; Business and Community Relations; Environmental Sustainability; Nonprofit Organizations; Conflict and Resolution
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  • March 2024
  • Case

Teamworks: Tackling a Forecasting Fumble (A)

By: N. Louis Shipley and Stacy Straaberg
In late March 2018, Teamworks CEO Zach Maurides learned Q1 2018 sales were at risk for a large forecasting miss. Founded in 2004, Teamworks’s software application assisted support staff in messaging, scheduling, and sharing documents with collegiate and professional... View Details
Keywords: Acquisition; Business Growth and Maturation; Communication Strategy; Decisions; Forecasting and Prediction; Business Cycles; Technological Innovation; Sports; Growth and Development Strategy; Resource Allocation; Marketing; Sales; Business Strategy; Expansion; Sports Industry; Technology Industry; United States; North Carolina
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  • 12 Dec 2006
  • First Look

First Look: December 12, 2006

those that are more technology intensive, exhibit a higher sensitivity of affiliate cash holdings to repatriation tax burdens. Lift Outs: How to Acquire a High-Functioning Team Authors:Boris Groysberg and Robin Abrahams Periodical:Harvard... View Details
Keywords: Martha Lagace
  • March 2014
  • Teaching Note

The Weather Company

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
New CEO David Kenny transformed The Weather Company in less than two years from a primary identity as a cable television channel to a multi-platform digital company innovating in the uses of weather data. He assesses progress and considers strategic choices and... View Details
Keywords: Leadership; Strategic Change; Technology; Digital; Weather; Organizational Change and Adaptation; Digital Platforms; Change Management; Leading Change; Growth and Development Strategy; Information Industry; Service Industry; Media and Broadcasting Industry
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  • 02 Apr 2007
  • Lessons from the Classroom

Making the Move to General Manager

this transition into general management." For new general managers—or just as likely in companies these days, senior functional managers who operate as part of an executive team or who have important cross-functional or... View Details
Keywords: by Martha Lagace
  • December 1999 (Revised March 2000)
  • Case

Workplace Safety at Alcoa (B)

At the May 1996 annual shareholders meeting, Alcoa CEO Paul O'Neill reported that Alcoa was making great progress toward becoming a world-class leader, both in terms of workplace safety and profitability. This validated of O'Neill's decade-long emphasis on safety as... View Details
Keywords: Safety; Working Conditions; Quality; Cost; Profit; Management Systems
Related
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

inappropriate behavior that can lead to an awkward office environment, lawsuits, and reputation damage. But how exactly can companies do better? Ammerman, along with three HBS faculty members, provided some practical advice executives can... View Details
Keywords: by Dina Gerdeman
  • Program

The Women's Leadership Forum

success. Key Benefits Offering exceptional opportunities for feedback, networking, and learning from peers, this program will help you lead with lasting impact and build strategic advantage for your company. Equipped with new... View Details
  • Program

Senior Executive Leadership Program—India

greater leadership capacity, this intensive program empowers you to look critically at the business as a whole—and build and lead a high-performance organization. You will emerge better prepared to make the bold market moves that foster... View Details
  • Web

Faculty & Advisors | MBA

Technology Chris leads MPM Capital’s public market investing as portfolio manager for BioImpact Equities (formerly known as Burrage Capital) and the Oncology Impact Funds. Previously, Chris was a health care analyst at Fidelity... View Details
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

venture between Intel and SAP that was launched in 1997 to create a new-market disruption selling enterprise resource planning (ERP) software to small businesses. Intel and SAP hand-picked some of their most successful, tried-and-true executives to View Details
Keywords: by Michael Raynor