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  • All HBS Web  (3,203)
    • People  (14)
    • News  (826)
    • Research  (1,596)
    • Events  (11)
    • Multimedia  (23)
  • Faculty Publications  (771)

Show Results For

  • All HBS Web  (3,203)
    • People  (14)
    • News  (826)
    • Research  (1,596)
    • Events  (11)
    • Multimedia  (23)
  • Faculty Publications  (771)
← Page 27 of 3,203 Results →
  • March 31, 2023
  • Article

What Is the Optimal Pattern of a Customer Journey?

By: Julian De Freitas
Even though customer experience (CX) leaders are becoming increasingly focused on optimizing their firms’ customer journeys, they face a clear challenge: Which touchpoints along the journey should they invest in? That is, which moments when the customer interacts with... View Details
Keywords: Consumer Behavior; Customers; Brands and Branding
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De Freitas, Julian. "What Is the Optimal Pattern of a Customer Journey?" Harvard Business Review (website) (March 31, 2023).
  • 11 Mar 2016
  • News

Bob Evans’ Activist Shareholder Battles with Board He Helped Pick

  • 21 Jun 2012
  • Working Paper Summaries

Information Technology and Boundary of the Firm: Evidence from Plant-Level Data

Keywords: by Chris Forman & Kristina McElheran
  • 04 Mar 2020
  • News

Female Faculty Leading the Way on International Women's Day

  • 8 AM – 9:15 AM EDT, 22 Sep 2020
  • Virtual Programming

Driving Impact: A Dialogue on Capitalism, Climate, and Social Change | Sept 22

Join Professor Rebecca Henderson (MBA 1985) and Sir Ronald Cohen (MBA 1969) as they explore whether and how managers and investors can lead and invest differently in order to drive positive changeeven amidst a pandemic and climate crisisand the timing for government... View Details
  • July 2017 (Revised September 2017)
  • Case

GM's Capital Allocation Framework

By: C. Fritz Foley, F. Katelynn Boland and Michael Lemm
In March of 2015, General Motors announced the details of a newly established capital allocation framework. This framework provided a target for return on invested capital, guidelines for capital structure choices, and policies related to payouts. Senior managers face... View Details
Keywords: Performance Metrics; Capital Budgeting; Capital Structure; Performance Evaluation; Measurement and Metrics; Auto Industry; Transportation Industry; United States
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Foley, C. Fritz, F. Katelynn Boland, and Michael Lemm. "GM's Capital Allocation Framework." Harvard Business School Case 218-026, July 2017. (Revised September 2017.)

    Siyu Zhang

    Siyu Zhang is a second-year doctoral student at HBS. Zhang joined Harvard Business School in 2020 as a Research Associate and has been working on macroeconomic forecasting projects. Prior to joining HBS, he was a Data Scientist at John Hancock, where he utilized... View Details

    • 11 Apr 2022
    • News

    A Look at Six New Funds Begs the Question: Is a Slowdown Really Coming?

    • December 2003 (Revised October 2014)
    • Case

    Alusaf Hillside Project

    By: Kenneth S. Corts and John R. Wells
    The aluminum industry has suffered from long periods of depressed prices and profits interspersed with relatively short-lived price and profit peaks. The case investigates why this has occured, focusing on the decision Alusaf must make on whether to invest in a major... View Details
    Keywords: Decision Making; Business Cycles; Financial Crisis; Metals and Minerals; Financial Strategy; Investment; Price; Profit; Demand and Consumers; Industry Structures
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    Corts, Kenneth S., and John R. Wells. "Alusaf Hillside Project." Harvard Business School Case 704-458, December 2003. (Revised October 2014.)
    • August 2023 (Revised January 2024)
    • Case

    Three Vignettes of Early Careers in the Life Sciences

    By: Satish Tadikonda, Jacqueline Grant and William Marks
    The case showcases three vignettes of career choice scenarios facing new graduates. How one navigates and handles these situations can have a significant impact on careers overall, with each vignette representing a situation likely to be experienced by most students in... View Details
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    Tadikonda, Satish, Jacqueline Grant, and William Marks. "Three Vignettes of Early Careers in the Life Sciences." Harvard Business School Case 824-054, August 2023. (Revised January 2024.)
    • December 2016
    • Simulation

    Venture Capital and Private Equity Game

    By: Matthew Rhodes-Kropf, Josh Lerner, G. Felda Hardymon and Nathaniel Burbank
    The Venture Capital and Private Equity Simulation enables groups of students to play the role of either an early or later stage private equity firm. Within the simulation, students raise funds, search for companies to invest in, complete deals, and manage a portfolio... View Details
    Keywords: Venture Capital; Private Equity
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    Rhodes-Kropf, Matthew, Josh Lerner, G. Felda Hardymon, and Nathaniel Burbank. "Venture Capital and Private Equity Game." Harvard Business School Simulation 815-709, December 2016.
    • February 2022
    • Case

    Cleveland Clinic Abu Dhabi

    By: Linda A. Hill and Emily Tedards
    In 2006, the Cleveland Clinic and Mubadala Investment Company partnered with a bold ambition to deliver world class healthcare in the United Arab Emirates. In 2015, after nearly a decade of planning and construction, Cleveland Clinic Abu Dhabi opened its doors. By... View Details
    Keywords: Organizational Behavior; Culture; Alignment; Organizational Effectiveness; Purpose; Impact; Leadership Development; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Teams; Team Dynamics; Teamwork; Team Effectiveness; Trust; Talent; Talent Development And Retention; Psychological Safety; Organizational Evolution; Coaching; Board; Analytics; Innovation; Data; Data Visualization; Digital Technology; Digital; Customer Experience; Experimentation; Change Management; Data-driven Decision-making; Debates; Ecosystem; Partnership; Telemedicine; Sustainability; Global Organizations; Local; Hospital; Healthcare; United Arab Emirates; Health Care and Treatment; Partners and Partnerships; Globalization; Quality; Organizational Culture; Mission and Purpose; Innovation and Management; Information Technology; Joint Ventures; Leadership; Performance Effectiveness; Abu Dhabi; United Arab Emirates
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    Hill, Linda A., and Emily Tedards. "Cleveland Clinic Abu Dhabi." Harvard Business School Case 422-058, February 2022.
    • 16 Dec 2020
    • News

    How Can Managers Avoid Greenwashing?

    • 09 Jan 2024
    • Research & Ideas

    Could Clean Hydrogen Become Affordable at Scale by 2030?

    Hydrogen is poised to move from the sidelines of global clean energy as the industry learns to produce it more efficiently and at lower cost, according to newly published research led by Gunther Glenk, a climate fellow with Harvard Business School's Institute for the... View Details
    Keywords: by Desmond Dodd; Energy; Green Technology
    • 21 Jul 2021
    • Research & Ideas

    What Does an ESG Score Really Say About a Company?

    Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
    Keywords: by Kristen Senz
    • 05 Feb 2013
    • News

    The Social Sector Needs to Take More Risk and Accept Failure

    • October 2024
    • Supplement

    NOW PT (B)

    By: George A Riedel, Allison J. Wigen and Dave Habeeb
    Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.

    Abstract: In fall 2021, a team of students from the HBS Impact Investing Fund considered Neurologic Optimal Wellness Physical... View Details
    Keywords: Health Care and Treatment; Medical Specialties; Business Model; Investment; Health Industry; United States
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    Riedel, George A., Allison J. Wigen, and Dave Habeeb. "NOW PT (B)." Harvard Business School Multimedia/Video Supplement 325-702, October 2024.
    • April 2024
    • Article

    Model-based Financial Regulations Impair the Transition to Net-zero Carbon Emissions

    By: Matteo Gasparini, Matthew C. Ives, Ben Carr, Sophie Fry and Eric Beinhocker
    Investments via the financial system are essential for fostering the green transition. However, the role of existing financial regulations in influencing investment decisions is understudied. Here we analyse data from the European Banking Authority to show that... View Details
    Keywords: Climate Change; Investment; Governing Rules, Regulations, and Reforms; Energy Sources
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    Gasparini, Matteo, Matthew C. Ives, Ben Carr, Sophie Fry, and Eric Beinhocker. "Model-based Financial Regulations Impair the Transition to Net-zero Carbon Emissions." Nature Climate Change 14, no. 5 (April 2024): 434–435.
    • 23 Mar 2023
    • Research & Ideas

    As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules

    Investor interest in social responsibility has skyrocketed in the past three years, even as US regulations to hold companies accountable remain in flux and the environmental, social, and governance (ESG) label itself draws backlash. Investors are willing to pay a... View Details
    Keywords: by Rachel Layne; Financial Services
    • March 2021
    • Article

    The Variation in Capacity Remuneration Requirements in European Electricity Markets

    By: Conor Hickey, Derek Bunn, Paul Deane, Celine McInerney and Brian O' Gallachoir
    This paper provides the first EU wide analysis of the variation in Capacity Remuneration Requirements throughout Europe which aim to resolve the “missing money” problems in various member states. The findings of this analysis point to an asymmetric investment case for... View Details
    Keywords: Environmental Regulation; Investment; Utilities Industry; Europe
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    Hickey, Conor, Derek Bunn, Paul Deane, Celine McInerney, and Brian O' Gallachoir. "The Variation in Capacity Remuneration Requirements in European Electricity Markets." Energy Journal 42, no. 2 (March 2021): 135–164.
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