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- Faculty Publications (181)
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- All HBS Web (571)
- Faculty Publications (181)
- 29 Mar 2016
- First Look
March 29, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei... View Details
Keywords: Sean Silverthorne
- 24 May 2011
- First Look
First Look: May 24
department a number of tokens it can "spend" annually on engineering work to build custom features—boosting the odds of signing contracts with new customers. In December 2010, a request for proposal from a very large utility... View Details
Keywords: Sean Silverthorne
- 01 Dec 2008
- News
A Force for Good
I know, John and I are in my car, sliding around the streets of Cambridge looking for a gas station that sold diesel on Christmas Eve. We ended up buying a quart of the stuff, and coming back, and firing that little steam engine up. It... View Details
Keywords: Jeffrey L. Cruikshank; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing; Wood Product Manufacturing
- 01 Apr 1996
- News
Stewards of the Seventh Generation
review of his company's impressive sustainable development efforts over the past five years (which fill a twenty-page brochure) quickly reveals why Fortune magazine has dubbed Johnson "corporate America's leading environmentalist." Since 1990, S.C. Johnson & Son has... View Details
- 03 Sep 2013
- First Look
First Look: September 3
new product (curled metal pile driver pads) that, in field tests, delivers customer benefits that are many times SML's manufacturing costs. Jonathan Lee and Alex Tan of SML's Engineered Products Division are... View Details
Keywords: Sean Silverthorne
- March 2017
- Case
Cantel Medical
By: John R. Wells and Gabriel Ellsworth
Cantel Medical Corporation provided infection prevention and control products and services for patients, caregivers, and other healthcare providers. In 2016, Cantel generated sales of $665 million and net profits of $60 million, double the levels of five years earlier.... View Details
Keywords: Cantel; Charles Diker; Furniture Industry; Matrix Organization; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Units; Business Growth and Maturation; Business Organization; For-Profit Firms; Chemicals; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Health; Health Care and Treatment; Business History; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Organizational Structure; Problems and Challenges; Research and Development; Opportunities; Strategy; Adaptation; Business Strategy; Competitive Strategy; Corporate Strategy; Diversification; Expansion; Information Technology; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; United States; New Jersey
Wells, John R., and Gabriel Ellsworth. "Cantel Medical." Harvard Business School Case 717-482, March 2017.
- Web
2018 Symposium - Race, Gender & Equity
manufacturing firms and one retail operation. Prior to becoming an entrepreneur, Professor Rogers worked at Bain and Company Consulting firm, Cummins Engine Company and UNC Ventures, a venture capital firm.... View Details
- 14 Feb 2017
- First Look
First Look at New Research: February 14
startup that has just successfully deployed software for its first customer, the Washington DC Metropolitan Police Department. On the other hand, pursuing the LAPD RFP could consume most of Mark43’s engineering resources for the coming... View Details
Keywords: Sean Silverthorne
- 01 Jun 2023
- News
Alumni and Faculty Books
edge of the most dramatic changes in our history. After earning an engineering degree, he served as a pilot in the U.S. Air Force with the Strategic Air Command, America ’s first line of defense during the Cold War against Soviet... View Details
- 13 Nov 2007
- Research & Ideas
Six Steps for Reinvigorating America
restrictions included the ability to get visas for highly talented foreign workers and graduate students. One of the great strengths of America is our phenomenal system of higher education; we have educated the world's engineers and... View Details
Keywords: by Sean Silverthorne
- 01 Mar 2010
- News
Money Matters
facility across the road. Noxious fumes emanated from a second-floor manufacturing business and drifted into iTrust’s third-floor offices, reached only by walking up a winding staircase, framed by walls with peeling paint and cobwebs.... View Details
- 13 Jan 2021
- News
Silicon Valley’s “Detroit Moment”
self, but also the innovation of the automobile industry globalized and the best place to get the sexiest sports car is probably in Italy. And the capital of raw engineering might be in Germany. And the most reliable cars come from Japan.... View Details
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
perspectives of marketing strategies, store operations, and relationships between customers and store clerks. However, the significance of the development of cellophane as a new packaging material, and the role of packaging manufacturers... View Details
Keywords: Sean Silverthorne
- 10 Mar 2009
- First Look
First Look: March 10, 2009
Combining supermarket scanner data with firm-level financial data, we find evidence that differs from prior literature. Instead of reducing expenditures to boost earnings, soup manufacturers roughly double the frequency of marketing... View Details
Keywords: Martha Lagace
- 30 Jul 2013
- First Look
First Look: July 30
throughout the company. During his time at Volkswagen, de Meo focused on transforming the marketing department into an engine of innovation. De Meo and his team in marketing worked together to build a strong global brand. Purchase this... View Details
Keywords: Anna Secino
- 01 Feb 2011
- First Look
First Look: Feb. 1
venture-funded startups in the networking/data communications industry sectors reveals that those startups that participate in an open standards community, such as the Internet Engineering Task Force (IETF), have a greater likelihood of... View Details
- 26 Feb 2008
- First Look
First Look: February 26, 2008
literature that suggests firms reduce marketing expenditures in order to boost reported earnings, we find that soup manufacturers roughly double the frequency of all marketing promotions (price discounts, feature advertisements, and aisle... View Details
Keywords: Martha Lagace
- 01 Jun 1996
- News
Class Acts
Burlington, Massachusetts-based, Rochester Shoe Tree Company, the country's leading manufacturer of private-label shoe care products, where he directed all new business ventures and substantially increased the firm's base business. Last... View Details
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
indigenous companies and investors in emerging markets worldwide. Palepu and Khanna joined forces for our Q&A. Martha Lagace: Why study emerging markets? Krishna G. Palepu: Emerging markets are the growth engine for most Western... View Details
Keywords: by Martha Lagace
- 05 Feb 2013
- First Look
First Look: Feb. 5
leadership had seen dramatic gains in productivity, quality, and worker satisfaction in manufacturing plants where it had implemented teaming, which was designed to move decision making as close to the product as possible by delegating... View Details
Keywords: Sean Silverthorne