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  • Web

Entrepreneurial Management - Faculty & Research

the company's shareholders and leaders. Some want to use the program as a fig leaf for laying off staff; others think it costs too much and might put the company at a competitive disadvantage relative to companies that are hiring View Details
  • Web

Middle East & North Africa - Global

AI-driven technologies are transforming marketing and customer experience. Around 40 alumni, friends, and business executives participated, engaging in a dynamic exchange on the future of AI in marketing. February 2025 Alumni Event Alumni... View Details
  • 06 Mar 2012
  • First Look

First Look: March 6

productive. The authors have studied when 161 countries adopted 104 technologies over the past 200 years, and they conclude that profound economic advantages-as measured by per capita income-accrue to early adopters of technology. Read... View Details
Keywords: Sean Silverthorne
  • 2024
  • Working Paper

The New Digital Divide

By: Mayana Pereira, Shane Greenstein, Raffaella Sadun, Prasanna Tambe, Lucia Ronchi Darre, Tammy Glazer, Allen Kim, Rahul Dodhia and Juan Lavista Ferres
We build and analyze new metrics of digital usage that leverage telemetry data collected by Microsoft during operating system updates across forty million Windows devices in U.S. households. These measures of US household digital usage are much more comprehensive than... View Details
Keywords: Mathematical Methods; Measurement and Metrics; Geographic Location; Behavior; Technology Adoption; Demographics
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  • December 2001
  • Case

Sarah Vickers-Willis: Career Decisions (A)

By: Myra M. Hart, Lynda M. Applegate, Sarah Harden and Susan Saltrick
Sarah Vickers-Willis, HBS MBA 1999, faces a critical career decision: Does she redirect the Internet start-up she helped found or join in shaping a for-profit firm with a social mission? Sarah, a young Australian business executive, has always strived to "find space"... View Details
Keywords: Decisions; Leadership; Internet and the Web; Social Entrepreneurship; Personal Development and Career; Gender; Business Startups
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  • Web

Strategy - Faculty & Research

once flowed automatically to Google Search. After two decades of dominating search, Google’s mission to “organize the world’s information” was now in peril. The company now faced a future in which the world’s queries might bypass it altogether. Citation View Details
  • Web

Asia Pacific - Global

refraining from expropriation. Additional predictions of the framework are tested and supported by the data. June 2025 Case TagHive: Edtech Pricing and Distributor Decisions By: Isamar Troncoso , Frank V. Cespedes and Stacy Straaberg View Details
  • Web

Entrepreneurship - Faculty & Research

Li faced a critical decision—should Mobvoi attempt another IPO or chart a different course for its future? Keywords: Business Startups ; Entrepreneurship ; AI and Machine Learning ; Transformation ; Initial Public Offering ; Business Strategy ; View Details
  • August 2021 (Revised September 2022)
  • Case

Patch Technology: Making It Easy to Do the Right Thing

By: Tomomichi Amano, Robert J. Dolan and Carol Zhang
In 2021, the growing threat of climate change pushed companies around the world to understand that significant behavioral change was necessary. While many recognized that decreasing emissions was critical, more sophisticated players such as Microsoft began to recognize... View Details
Keywords: Environmental Management; Marketing; Digital Platforms; Climate Change
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  • Web

Organizational Behavior - Faculty & Research

Passion Contagion." Administrative Science Quarterly 70, no. 2 (June 2025): 444–495. Christina Bwana: Cultural Transformation at Ubongo By: Anthony J. Mayo , Letian Zhang, Pippa Tubman Armerding and Temitayo Lawal May 2025 | Case | Faculty Research Citation View Details
  • September–October 2013
  • Article

The Dynamic Advertising Effect of Collegiate Athletics

By: Doug J. Chung
I measure the spillover effect of intercollegiate athletics on the quantity and quality of applicants to institutions of higher education in the United States, popularly known as the "Flutie Effect." I treat athletic success as a stock of goodwill that decays over... View Details
Keywords: Choice Modeling; Entertainment Marketing; Heterogeneity; Panel Data; Structural Modeling; Rights; Analytics and Data Science; Higher Education; Ethics; Consumer Behavior; Advertising; Sports; Education Industry; Education Industry
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  • Web

Business, Government & the International Economy - Faculty & Research

lines—challenged the legitimacy of official brokers as authoritative sources of price information and compromised the political interests of the Bonapartist state, which proved decisive in the crackdown. Keywords: Financial Markets ; History ; Communication View Details
  • April 2010
  • Case

School of One: Reimagining How Students Learn

By: Stacey M. Childress, James Weber and Matthew Adams Haldeman
School of One was a start-up with a new approach to learning. Instead of one teacher delivering the entire math curriculum to a class of 20-25 students, School of One utilized a technology platform that allowed several teachers to collectively oversee the learning of a... View Details
Keywords: Entrepreneurship; Learning; Innovation and Invention
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  • December 16, 2021
  • Article

Avoid a One-Size-Fits-All Approach to Sales Coaching

By: Frank V. Cespedes
Coaching sales reps is about clarifying relevant behaviors and whether the issue is motivation or ability. Some reps may work hard, but lack certain capabilities while others demonstrate capability but seemingly lack motivation or effort. Good coaching helps to clarify... View Details
Keywords: Salesforce Management; Training; Competency and Skills; Motivation and Incentives
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  • 12 Sep 2023
  • Research & Ideas

How Can Financial Advisors Thrive in Shifting Markets? Diversify, Diversify, Diversify

more comfortable using technology to make financial decisions. It turns out, Di Maggio says, that “having a broader view of the financial picture of the client helps [advisers] keep their clients and helps with growing the clientele as... View Details
Keywords: by Ben Rand; Financial Services
  • 22 Aug 2006
  • First Look

First Look: August 22, 2006

technological development, corporate strategy, and organizational change. Viewing cartels only as a "conspiracy against the public" short-circuits many important questions and obscures the great variations in objectives, type,... View Details
Keywords: Martha Lagace
  • Web

Finance - Faculty & Research

Educators Related Tango, Jo, and Srimayi Mylavarapu. "Bessemer Venture Partners (2025)." Harvard Business School Case 825-209, June 2025. TagHive: Edtech Pricing and Distributor Decisions By: Isamar Troncoso , Frank V. Cespedes and Stacy... View Details
  • 10 Nov 2011
  • HBS Case

HBS Cases: Making Lincoln Center Cool Again

groups of constituents and board members, using technology wisely, and planning for a future in the digital world. It also shows that there are alternative paths for a CEO to take—and that a strong organizational leader can make up for... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 13 May 2024
  • Research & Ideas

Picture This: Why Online Image Searches Drive Purchases

Professor of Business at HBS, who is a coauthor of the new research. “Companies are finally coming to this realization and adjusting online search tools accordingly.” The market for AI technology in retail—and the promise of a more... View Details
Keywords: by Rachel Layne; Information Technology; Information Technology; Information Technology; Information Technology
  • Web

About | Social Enterprise | Harvard Business School

and technology projects. She holds an Ed.M from Harvard Graduate School of Education and a B.A. in communications and English literature from Syracuse University. Emily Rodriguez Associate Director, Alumni... View Details