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  • January 2025
  • Case

Untapped Global: Financing Africa's Missing Middle

By: Raymond Kluender and Emanuele Colonnelli
In November 2024, Jim Chu, founder and CEO of Untapped Global, faced mounting internal tensions over the company’s strategic direction. Untapped had developed a data-driven revenue-based financing (RBF) model to address the “missing middle” problem—the $5.2 trillion... View Details
Keywords: Social Entrepreneurship; Venture Capital; Working Capital; Private Equity; Financial Strategy; Microfinance; International Finance; Currency Exchange Rate; Profit Sharing; Revenue; Developing Countries and Economies; Economic Growth; Emerging Markets; Mission and Purpose; Small Business; Entrepreneurial Finance; Banking Industry; Financial Services Industry; Information Technology Industry; Technology Industry; Africa; Nigeria; South Africa; Kenya; Uganda; California; San Francisco
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  • September 24, 2021
  • Article

A Labor Movement for the Platform Economy

By: Li Jin, Scott Duke Kominers and Lila Shroff
Platforms are fundamentally changing the contract between workers and companies—and the workers and creatives that create value for platform companies, and rely on platforms for their livelihoods, often have little power when it comes to getting their concerns... View Details
Keywords: Gig Workers; Decentralized Collective Action; Internet and the Web; Labor; Labor and Management Relations; Digital Platforms
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  • Web

Blavatnik Fellowship in Life Science Entrepreneurship - Health Care

support patients and providers across women’s health settings by delivering virtual lifestyle medicine interventions. Christina’s drive to improve women’s health care delivery stems from experience delivering humanitarian aid in Eastern Europe. She built upon this... View Details
  • Web

Finance - Faculty & Research

and executive education courses; and c) to mentor future academics through the Business Economics doctoral program. Our applied focus and access to business organizations are major advantages which are reinforced by our students and our... View Details
  • 11 Apr 2024
  • In Practice

Why Progress on Immigration Might Soften Labor Pains

lack of talent and saying, “Gosh, we need to find more workers.” The unemployment rate is still less for computer programmers than it is for workers who take jobs in fast food restaurants, but both unemployment rates are at historic lows. Many View Details
Keywords: by Rachel Layne
  • 15 Mar 2011
  • First Look

First Look: March 15

tax policy. Teams and Team Effectiveness in Health Services Organizations Authors:Bruce J. Fried, Sharon Topping, and Amy C. Edmondson Publication:In Health Care Management: Organization Design and Behavior.... View Details
Keywords: Sean Silverthorne
  • January 2014 (Revised February 2015)
  • Case

YouTube for Brands

By: Thales Teixeira and Leora Kornfeld
This case examines the changes employed by YouTube to make the massively popular site more attractive to brands. Building from its base of amateur, user-generated content, YouTube had turned to experimenting with professionally-made content and organizing its videos... View Details
Keywords: Marketing; Internet and the Web; Decision Choices and Conditions; Digital Marketing; Brands and Branding; Advertising Industry; Motion Pictures and Video Industry; Entertainment and Recreation Industry
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  • Web

A New Vision – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

examining the everyday realities of organizational life, Fritz Roethlisberger and his colleagues found that the “person” and the “organization” could not be compartmentalized. Beneath the formalities of the organization chart was not... View Details
  • 11 Dec 2023
  • Research & Ideas

Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits

traditional media are now viewed as morally questionable, with a similar take on digital media, with its emphasis on rapidly producing click-bait-style content. Broader lessons for other industries? Reid and Ramarajan hope the study... View Details
Keywords: by Scott Van Voorhis
  • February 2024
  • Case

Continuity & Change at Boston Consulting Group

By: David G. Fubini, Suraj Srinivasan and David Lane
As the new CEO of Boston Consulting Group (BCG) since autumn 2021, Christoph Schweizer had big shoes to fill—his predecessor, Rich Lesser, had tripled the partnership’s total revenues and created digital initiatives that contributed 40+% of 2021 revenues, more than... View Details
Keywords: Business Organization; Change Management; Talent and Talent Management; Governance; AI and Machine Learning; Environmental Sustainability; Leading Change; Risk Management; Organizational Culture; Partners and Partnerships; Revenue; Growth and Development Strategy; Management Succession; Consulting Industry
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  • Web

Research - Global

help them keep their babies and stabilize... July 3, 2025 Article Harvard Business Review Digital Articles A New Framework for Reducing Healthcare Disparities By: Susanna Gallani , Mary Lynch Witkowski, Lidia M. V. R. Moura and Katie... View Details
  • Web

HBS - The year in Review

2023 Annual Report From The Dean Key Metrics Financials PDF Downloads The Year in Review Notable progress was made during FY23 in advancing the School’s priorities. Accelerating research on how digital and data are transforming management... View Details
  • 16 Oct 2023
  • HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

workers into management would help everyone in the organization better understand “what it’s like to work on a ramp, in the cold, with a frustrated customer on a flight,” says Hill. “The frontline perspective can give management important... View Details
Keywords: by Lane Lambert; Air Transportation
  • Web

Technology & Innovation - Faculty & Research

Technology & Innovation Technology & Innovation December 2014 Article The Distinct Effects of Information Technology and Communication Technology on Firm Organization By: Nicholas Bloom, Luis Garicano, Raffaella Sadun and John Van Reenen... View Details
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

regulation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55884 April 2019 Journal of Economic Behavior & Organization Incentives for Public Goods Inside Organizations: Field Experimental Evidence By: Blasco,... View Details
Keywords: Dina Gerdeman
  • Web

ハーバード - Global

portfolio, organization structure and operating model. When asked if he could have done any better, he laughed with a humble smile. "There's no 'perfect' in the world-but we are doing almost perfectly. I am not a very optimistic type of... View Details
  • December 2023
  • Case

Davivienda Bank's Upskilling and Reskilling Strategy in Colombia

By: Jorge Tamayo, Raffaella Sadun and Jenyfeer Martinez Buitrago
Set in 2022, this case describes the digital transformation strategy of Davivienda— a leading player in Colombia’s commercial banking and one of the companies belonging to Grupo Bolívar, a major Colombian financial conglomerate—and the bank’s upskilling and reskilling... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Business Strategy; Corporate Strategy; Organizational Culture; Talent and Talent Management; Training; Banking Industry; Latin America; Central America; South America; Colombia
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  • Web

About | Social Enterprise | Harvard Business School

Community Action Partners, a pro-bono business consulting organization of Harvard Business School and Kennedy School alumni working with Boston-area nonprofits and social enterprises. She has an MBA from Harvard Business School and prior... View Details
  • 05 Jul 2011
  • First Look

First Look: July 5

Extensions to our model accommodate the possibilities of multiple voucher purchases and merchant price re-optimization. Download the paper: http://www.hbs.edu/research/pdf/11-063.pdf Organizations in the Shadow of Communities... View Details
Keywords: Sean Silverthorne
  • Research Summary

Research Summary

By: Leslie A. Perlow

There has been tremendous change in the workplace — ubiquitous technology, 24/7 globalization, hyper-efficiency and now significant changes in work location. Professor Perlow’s research explores the implications for the ways we work and live, and what we can do to... View Details