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James E. Austin
Dr. Austin holds the Eliot I. Snider and Family Professor of Business Administration, Emeritus at the Harvard Business School. Previously he held the John G. McLean Professorship and the Richard P. Chapman Professorship. He has been a member of the Harvard... View Details
Keywords: agribusiness
The New CEO Activists
CEOs are increasingly taking a stand on divisive social issues that don't directly affect their companies' bottom lines—a dramatic departure from tradition. This Harvard Business Review... View Details
- Web
Introduction – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
and Relay Assembly Test Room Enter Elton Mayo Human Relations and Harvard Business School Women in the Relay Assembly Test Room The Interview Process Spreading the Word The... View Details
- 05 Dec 2022
- Research & Ideas
5 Companies Where Employees Move Up the Ladder Fast
workers were hired, what they earned, how quickly they moved up, how often they went on to better jobs elsewhere, how many workers stayed at a company, and how many rose to leadership roles. [div... View Details
Keywords: by Pamela Reynolds
- 30 Sep 2019
- Book
6 Steps to Building a Better Workplace for Black Employees
When Barack Obama was elected president in 2008, some saw it as proof that the color of one’s skin could no longer hold people back from achieving important leadership roles in the United States. Not true, says Harvard Business School senior lecturer Anthony J. Mayo.... View Details
Keywords: by Dina Gerdeman
- Web
Entrepreneurial Management - Faculty & Research
Establishing a Blockchain." Harvard Business School Teaching Note 826-062, July 2025. On the Economic Origins of Concerns Over Women’s Chastity By: Anke Becker July 2025 | Article | Review of Economic Studies This paper studies the origins View Details
- 01 Dec 2023
- News
In My Humble Opinion: Plugged In
In a career spent investing in innovative startups at Intel, leading National Grid’s innovation and investment operations, and founding a nonpro t dedicated to advancing women... View Details
Keywords: Deborah Blagg
- August 2018
- Supplement
Garanti Payment Systems: Digital Transformation Strategy (B)
By: Shelle M. Santana and Esel Çekin
Supplements the (A) case. Işıl Akdemir Evlioğlu, executive vice president of marketing at Garanti Payment Systems (GPS), a subsidiary of Garanti Bank, is grappling with three questions. First, should GPS create its own mobile app for credit card customers or leverage... View Details
Keywords: Loyalty Programs; Campaign Management; Campaign Enrollment; Branding; Customer Acquisition; Regulations; Regulatory Changes; Bank; Retail Bank; Banking; Payment Systems; Installment; Mobile App; Call Center; Data Analytics; Digital; Technology; Banks and Banking; Business Subsidiaries; Mobile and Wireless Technology; Credit Cards; Brands and Branding; Governing Rules, Regulations, and Reforms; Decision Choices and Conditions; Digital Transformation
- 18 Mar 2024
- Research & Ideas
When It Comes to Climate Regulation, Energy Companies Take a More Nuanced View
Common wisdom holds that oil and gas companies, electric utilities, and other industries known for their large carbon emissions generally oppose clean energy policies. Now, a study of corporate advocacy spanning 30 years reveals that many companies are more flexible... View Details
- October 2018
- Case
Zenefits Board of Directors (A)
By: Lynn S. Paine and Will Hurwitz
In early 2018, the time seemed right for Zenefits investor and director Lars Dalgaard to reflect on whether Zenefits had the right board of directors to shepherd the company through its next stages of growth. For the company whose name combined the words “benefits,”... View Details
Keywords: Ethics; Business Model; Corporate Accountability; Governing and Advisory Boards; Corporate Governance; Crisis Management; Entrepreneurship; Human Resources; Leadership; Risk Management; Venture Capital; Technology Industry; Telecommunications Industry; Information Technology Industry; United States; California
Managing School Districts for High Performance
Managing School Districts for High Performance brings together more than twenty case studies and other readings that offer a powerful and... View Details- October 2013 (Revised December 2015)
- Case
Alcoa's Bid for Alcan (A)
By: Paul Healy and Penelope Rossano
In spring 2007, Alcoa CEO Alain Belda was concerned about the company's market position in light of increased competition from developing markets. China's recent entry into the aluminum market was affecting both supply and demand. Furthermore, downstream and upstream... View Details
- 11 Jun 2008
- Working Paper Summaries
Gender in Job Negotiations: A Two-Level Game
- March 2009 (Revised January 2025)
- Background Note
A Strait of Uncertainty: Taiwan's Development in the Shadow of China
By: William C. Kirby, J. Megan Greene, Tracy Yuen Manty, Daniel Fu, Yuanzhuo Wang, Noah B. Truwit and Aqib Zakaria
Relations between the People’s Republic of China (PRC), on the Chinese Mainland, and the Republic of China (ROC), on Taiwan, had improved significantly since 2008. Taiwan investment in China had played a major role in China’s economic boom in recent decades. ... View Details
- 2009
- Chapter
Becoming the Lamp Bearer: The Emerging Roles of the Chief Risk Officer
By: Anette Mikes
Enterprise risk management, under the leadership of chief risk officers (CROs), has the promise to bring enterprise-wide risks, which threaten the achievement of the firm's strategic objectives, into the open and under control. Its organizational significance is... View Details
- Web
Technology & Operations Management - Faculty & Research
the Spirits Industry Re: Hise O. Gibson More Working Knowledge Articles Harvard Business Publishing May–June 2025 Article What People Get Wrong About Psychological Safety By: Amy C. Edmondson and Michaela J. Kerrissey April 2025 (Revised... View Details
- February 2009 (Revised July 2012)
- Case
Jieliang Phone Home! (A)
By: Willy Shih, Ethan Bernstein and Nina Bilimoria
At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have... View Details
- May 2009
- Case
Montgomery County Business Roundtable for Education
By: Allen S. Grossman and Geoff Eckman Marietta
Montgomery County Business Roundtable for Education (MCBRE) was a business-public education partnership with Montgomery County Public Schools (MCPS) that promoted cross-sector knowledge sharing and academic excellence. Its suite of core student programs, such as “720,”... View Details
- February 2009 (Revised July 2012)
- Supplement
Jieliang Phone Home! (C)
By: Willy Shih, Ethan Bernstein and Nina Bilimoria
At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators - bright and capable young men and (mostly) women like Jieliang Hao are motivated to improve line productivity through small innovations for faster assembly and... View Details
Keywords: Globalization; Compensation and Benefits; Surveys; Innovation and Invention; Management Practices and Processes; Production; Performance Productivity; Groups and Teams; Labor and Management Relations; Behavior; Motivation and Incentives; Manufacturing Industry; Telecommunications Industry; China
- Article
The Dark Side of Strategic Alliances: Lessons from Volvo-Renault
By: Robert Bruner and Robert Spekman
This article explores sources of failure in strategic alliances drawing on field research into one of the most prominent alliance collapses in recent years. The alliance of Volvo and Renault married the two largest enterprises in their respective countries for economic... View Details