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  • Web

Beth Clark | About

responsible for a wide array of services supporting the School's academic, research, administrative, and alumni engagement activities. She has held several leadership positions at HBS; her innovative... View Details
  • 2016
  • Working Paper

Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity

By: Itai Gurvich, Martin Lariviere and Antonio Moreno
Motivated by recent innovations in service delivery such as ride-sharing services and work-from-home call centers, we study capacity management when workers self-schedule. Our service provider chooses capacity to maximize its profit (revenue from served customers minus... View Details
Keywords: Strategic Servers; On-demand Economy; Independent Capacity; Distributed Systems; Uber; Service Operations; Performance Capacity
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  • Web

HBS - Financials | Supplemental Financial Information

Innovation Labs ecosystem, expand the reach of HBS Online, and broaden the faculty’s ambitious research agenda. Revenue from unrestricted current use gifts increased 10 percent to $45 million in fiscal 2022.... View Details
  • Web

Redefining Capitalism - Institute For Strategy And Competitiveness

per se. This will drive the next wave of innovation and productivity growth in the global economy. It will also reshape capitalism and its relationship to society, and legitimize business again as a powerful... View Details
  • 15 Jun 2021
  • News

Leading at State

cases as “The 2010 Chilean Mining Rescue” and “SOFWERX: Innovation at US Special Operations Command,” as well as Karim Lakhani’s work on data analytics and AI. For Carol Perez, now acting under secretary of... View Details
Keywords: leadership; international relations; politics; Executive Education
  • 15 Jun 2021
  • News

Zone Defense

beginning to change. That same year, the US Department of Defense established the Defense Innovation Unit in Silicon Valley to encourage early-stage companies in the sector. Tseng continued to work on Shield... View Details
Keywords: April White; drone technology; military; security; entrepreneurship; leadership; Air Transportation; Transportation
  • 04 Feb 2013
  • Research & Ideas

Are the Big Four Audit Firms Too Big to Fail?

over flexibility goes too far, it could stifle innovation in accounting methodologies. This would have a negative impact on the ability of accounting information to facilitate effective capital allocation... View Details
Keywords: by Martha Lagace; Accounting
  • 03 Nov 2014
  • Working Paper Summaries

Adding Value Through Venture Capital in Latin America and the Caribbean

Keywords: by Josh Lerner, Ann Leamon, James Tighe & Susana Garcia-Robles; Financial Services
  • February 2009 (Revised July 2012)
  • Case

Jieliang Phone Home! (A)

By: Willy Shih, Ethan Bernstein and Nina Bilimoria
At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have... View Details
Keywords: Compensation and Benefits; Job Design and Levels; Business Processes; Behavior; Motivation and Incentives; Manufacturing Industry; China
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  • 04 Feb 2016
  • Blog Post

Meet the HBS Tech Club

popular tech courses at HBS include the Online Economy, Launching Tech Ventures, Digital Innovation and Transformation, Product Management 101 and 102, Entrepreneurial Finance (not purely tech), Founders’ Dilemmas (not purely tech),... View Details

    Trust

    Entrepreneurial ventures often fail in the developing world because of the lack of something taken for granted in the developed world: trust. Over centuries, the developed world has built customs and institutions such as enforceable contracts, an impartial legal... View Details
    • TeachingInterests

    Strategy Execution

    By: Dennis Campbell

    This course takes strategy as given and teaches what students need to know to execute and win in highly competitive markets. Using fundamental building blocks based on accountability systems and structures, this course is divided into seven modules:

    1.... View Details

    • 11 Aug 2003
    • Research & Ideas

    Why Budgeting Kills Your Company

    opposite has occurred; Hope cites this as evidence that the further out toward the customer-facing nodes of an organization you push the profit responsibility, the more cost-conscious and innovative the... View Details
    Keywords: by Loren Gary
    • 10 Aug 2015
    • Research & Ideas

    New Medical Devices Get To Patients Too Slowly

    While the US Food and Drug Administration has chiseled away pharmaceutical review times over the years to speed innovative drugs to market, the opposite seems to have occurred in the agency's approval of... View Details
    Keywords: by Michael Blanding; Health; Technology
    • 22 Feb 2022
    • News

    Breaking News

    News Sustainability and Business Models Project at the Harvard Kennedy School’s Shorenstein Center on Media, Politics, and Public Policy. Her dissertation research at HBS examined institutional leadership, organizational change, and the process View Details
    Keywords: Jen McFarland Flint; illustration by Dana Smith; News, Library, Internet, and Other Services; Information
    • 02 May 2017
    • First Look

    First Look at New Research: May 2, 2017

    April 14, 2017 Harvard Business Review Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It By: Deighton, John A. Abstract—United Airlines has pledged to improve its training programs and empower its employees to put customers first... View Details
    Keywords: Carmen Nobel
    • Web

    Business, Government & the International Economy Awards & Honors - Faculty & Research

    “The Labor Market and Political Effects of Automation” with Sydnee Caldwell. Marlous van Waijenburg : 2020: Finalist for the bi-annual Stephen Ellis Prize for the most innovative article in African Affairs... View Details
    • February 2024 (Revised January 2025)
    • Case

    AGENTS.inc: Pathways to Growth at an AI Startup

    By: Frank Nagle, Manuel Hoffmann, Karoline Ströhlein and Susan Pinckney
    The case describes the history of AGENTS.inc. Despite being a small startup, with only four employees, that had never had a funding round, the company boasted an impressive client portfolio including multiple Fortune 500 companies. While AGENTS.inc had been an early... View Details
    Keywords: Business Growth and Maturation; Business Model; Business Startups; Small Business; Transformation; Customer Focus and Relationships; Decisions; Entrepreneurship; Venture Capital; Financial Strategy; AI and Machine Learning; Digital Platforms; Technological Innovation; Copyright; Management; Growth and Development; Market Timing; Ownership; Risk and Uncertainty; Competition; Open Source Distribution; Entrepreneurial Finance; Computer Industry; Europe; Germany
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    • Web

    Patrick Mullane | About

    Patrick Mullane Bio Patrick Mullane is the Executive Director of Harvard Business School Online and Executive Education. He brings over 20 years of management experience across several industries to the... View Details
    • 21 May 2014
    • HBS Seminar

    Robert Kraut, Carnegie Mellon