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  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

the world's largest advertising and marketing-services firms, describes the $4 billion spent last year as "chicken feed." What he finds interesting about the Web is the impact it is having on the wider area of communication... View Details
Keywords: by Susan Young
  • May 2023 (Revised July 2023)
  • Case

Ferrari: Shifting to Carbon Neutrality

By: Raffaella Sadun, Elena Corsi and Leila Doumi
A sports car manufacturer commits to carbon neutrality and to electrifying a large part of its car fleet. View Details
Keywords: Strategic Planning; Corporate Social Responsibility and Impact; Leadership Style; Auto Industry; Italy
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  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

much too modest. She is an excellent role model for how to manage our careers if we hope to move into ever more important managerial positions. From her story, we see that leadership can be an exciting but arduous journey View Details
Keywords: by Linda Hill
  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

got caught up in the seductions of instant gratification that offered them money, status, and power. In either case, they failed to face the reality of the crisis and admit their mistakes. There is a... View Details
Keywords: by Martha Lagace
  • 29 Oct 2013
  • First Look

First Look: October 29

  Publications August 2013 Harvard Business Review Press The Good Struggle: Responsible Leadership in an Unforgiving World By: Badaracco, Joseph L., Jr. Abstract—The question of how to lead successfully and... View Details
Keywords: Sean Silverthorne
  • Web

Events - Business & Environment

Francisco Open to Harvard Alumni The Salata Institute for Climate and Sustainability, HBS’s Business and Environment Initiative and HLS's Environmental & Energy Law Program invite you to join us on April 23rd at the University Club of San... View Details
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

smallest being first in line.” (Subsequently, as a result of public criticism, Shake Shack and Ruth’s Chris returned their PPP loan proceeds.) In early June, Congress passed and the President signed the Paycheck Protection Program... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • August 2021
  • Case

Livongo: Scaling a Purpose-Driven Organization in Healthcare

By: Ranjay Gulati, Aseem Shukla and Reva Nohria
When seasoned entrepreneur Glen Tullman founded the chronic health care startup Livongo in 2014, it was personal. His son lived with diabetes, and Tullman knew firsthand how taxing it could be to manage such an unrelenting disease. Livongo set out to empower people... View Details
Keywords: Healthcare Industry; Scaling; Telehealth; Health Care and Treatment; Small Business; Internet and the Web; Customer Focus and Relationships; Growth and Development Strategy; Opportunities; Mergers and Acquisitions; Health Industry
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  • 30 May 2005
  • Research & Ideas

Six Steps for Making Your Threat Credible

such threats are commonplace, as the sidebar "No Haggling at the Ticket Counter" shows. As many of the strategies suggest, sometimes the best way to make your threat credible is to act in a way... View Details
Keywords: by Deepak Malhotra
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

staff. Looking forward, what should Modi and Wong do to ensure Phirbol's success? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/510020-PDF-ENG Board Leadership at Entergy Corporation Jay W. Lorsch and Melissa BartonHarvard... View Details
Keywords: Sean Silverthorne
  • 2011
  • Book

I Moved Your Cheese: For Those Who Refuse to Live as Mice in Someone Else's Maze

By: Deepak Malhotra
Now a Wall Street Journal Best-seller! If you were a mouse trapped in a maze and someone kept moving the cheese, what would you do? Over a decade ago, the best-selling business fable Who Moved My Cheese? offered its answer to the question: accept that change is... View Details
Keywords: Leadership; Success; Personal Development and Career; Problems and Challenges; Opportunities; Creativity
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  • 20 Aug 2014
  • Research & Ideas

Why the ALS Ice Bucket Challenge is a Social Media Blockbuster

early Facebook fad, planking is the act of lying face-down in an incongruous place. It is the epitome of digital narcissism and any hint of... View Details
Keywords: by John Deighton
  • 08 Feb 2023
  • Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

the first place. Fortunately, retaining the benefits of inclusion—and protecting the collaborative, innovative cultures that many organizations worked so hard to create—requires many of the skills executives... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
  • Research Summary

Learning Organizations

David A. Garvin is studying how companies pursue improvement and change through efforts to stimulate organizational learning. He has found the following activities to be common in learning organizations: intelligence gathering; experimentation; learning from... View Details

  • 28 Mar 2024
  • News

Rooms with a View

think ambitiously about how it attracts and uses talent, Mirza concludes in Talent Disruption. “Failure to act strategically will only accelerate the crisis and permanently shrink employment in an industry that has a rich history View Details
Keywords: April White; photos by Christina Gandolfo; Hospitality
  • Web

HBR Classics - Alumni

A. Heifetz and Marty Linsky Cracking the Code of Change , Michael Beer and Nitin Nohria Leading Change - Why Transformation Efforts Fail , John P. Kotter Tipping Point Leadership , W. Chan Kim and Renee... View Details
  • 2022
  • Other Teaching and Training Material

Organizational Behavior Reading: Managing Differences

By: Robin Ely and Colleen Ammerman
This reading provides principles and practices managers can draw upon to leverage differences in social identities - such as gender and race - to create more effective work relationships, teams, and organizations. The Essential Reading's first section draws upon... View Details
Keywords: Diversity; Groups and Teams; Prejudice and Bias; Identity; Management Practices and Processes
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  • 16 Jan 2006
  • Research & Ideas

Adam Smith, Behavioral Economist?

voice of the impartial spectator. With my coauthors I applied this framework to designing a savings product for a bank in the Philippines that helps clients act in line with their long-term interests. In... View Details
Keywords: by Ann Cullen
  • July 2019
  • Article

'Forward Flow': A New Measure to Quantify Free Thought and Predict Creativity

By: Kurt Gray, Stephen Anderson, Eric Evan Chen, John Michael Kelly, Michael S. Christian, John Patrick, Laura Huang, Yoed N. Kenett and Kevin Lewis
When the human mind is free to roam, its subjective experience is characterized by a continuously evolving stream of thought. Although there is a technique that captures people’s streams of free thought—free association—its utility for scientific research is undermined... View Details
Keywords: Cognition and Thinking; Creativity; Forecasting and Prediction
Related

    Airbnb in Amsterdam

    In February 2014, Amsterdam became the first city to issue new regulations specifically to allow home-sharing. Airbnb's Molly Turner, Global Head of Civic Partnerships; her colleagues at the San Francisco based home-sharing platform; and her counterparts in... View Details