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      • July 2003 (Revised January 2004)
      • Case

      Carol Brewer's Investments

      By: Richard S. Ruback and Julia Stevens
      Following her husband's death in 1994, Carol Brewer took over the management of her family's investments. This case describes the decisions Brewer made during this process, including her choice to seek active account management, her selection of an investment firm, and... View Details
      Keywords: Investment Funds; Investment Portfolio; Retirement; Decision Choices and Conditions; Financial Management; Personal Finance; Investment Banking; Investment Return
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      Ruback, Richard S., and Julia Stevens. "Carol Brewer's Investments." Harvard Business School Case 204-017, July 2003. (Revised January 2004.)
      • July 2003 (Revised August 2003)
      • Case

      Global Healthcare Exchange

      By: Lynda M. Applegate and Jamie Ladge
      Founded in March 2000 at the height of the dot-com bubble, Global Healthcare Exchange (GHX) was one of 90 online marketplaces in the health care industry. The company's founders were among the largest suppliers in the industry, including Johnson & Johnson, GE Medical,... View Details
      Keywords: Mergers and Acquisitions; Entrepreneurship; Price; Leadership; Growth and Development Strategy; Supply and Industry; Organizational Design; Expansion; Internet and the Web; Valuation; Health Industry
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      Applegate, Lynda M., and Jamie Ladge. "Global Healthcare Exchange." Harvard Business School Case 804-002, July 2003. (Revised August 2003.)
      • July 2003 (Revised October 2013)
      • Case

      Model N Inc.

      By: Marco Iansiti and Alison Berkley Wagonfeld
      The CEO of a Silicon Valley start-up needed to make organizational and product changes to deliver a new software solution to a Fortune 500 customer. He was wondering how he should structure the company to best meet the requirements for this particular customer, while... View Details
      Keywords: Business Model; Business Startups; Trends; Communication; Customer Focus and Relationships; Selection and Staffing; Time Management; Organizational Change and Adaptation; Business Strategy; Software; Computer Industry
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      Iansiti, Marco, and Alison Berkley Wagonfeld. "Model N Inc." Harvard Business School Case 604-015, July 2003. (Revised October 2013.)
      • July 2003 (Revised February 2004)
      • Background Note

      Multinationals and the First Global Economy before 1914

      By: Geoffrey G. Jones
      Reviews the literature on the growth of globalization before 1914 and examines the role of multinationals in the process. View Details
      Keywords: History; Multinational Firms and Management; Growth and Development
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      Jones, Geoffrey G. "Multinationals and the First Global Economy before 1914." Harvard Business School Background Note 804-013, July 2003. (Revised February 2004.)
      • July 2003 (Revised March 2004)
      • Case

      XM Satellite Radio (A)

      By: David B. Godes and Elie Ofek
      XM Satellite Radio is a radically new way to listen to radio. Management must develop a marketing strategy to launch the firm and the category. A crucial aspect of the strategy is to determine which of two business models the company will pursue. Should it focus... View Details
      Keywords: Advertising; Business Model; Decision Choices and Conditions; Cost Management; Marketing Channels; Marketing Strategy; Problems and Challenges; Partners and Partnerships; Sales; Competitive Strategy; Communications Industry
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      Godes, David B., and Elie Ofek. "XM Satellite Radio (A)." Harvard Business School Case 504-009, July 2003. (Revised March 2004.)
      • Article

      Can India Overtake China?

      By: Yasheng Huang and Tarun Khanna
      What's the fastest route to economic development? Welcome foreign direct investment (FDI), says China, and most policy experts agree. But a comparison with long-time laggard India suggests that FDI is not the only path to prosperity. Indeed, India's homegrown... View Details
      Keywords: Development Economics; Foreign Direct Investment; China; India
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      Huang, Yasheng, and Tarun Khanna. "Can India Overtake China?" Foreign Policy, no. 137 (July–August 2003): 74–81.
      • Article

      R&D, Marketing, and the Success of Next-Generation Products

      By: Elie Ofek and Miklos Sarvary
      Keywords: Research and Development; Marketing; Success; Product
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      Ofek, Elie, and Miklos Sarvary. "R&D, Marketing, and the Success of Next-Generation Products." Marketing Science 22, no. 3 (Summer 2003): 355–370.
      • June 2003
      • Case

      In-N-Out Burger

      By: Youngme E. Moon, Lucy Cummings, Sonali Sampat, Sam Thakarar and Kerry Herman
      In-N-Out Burger is a fast-food chain with 171 company-owned locations in three states--California, Nevada, and Arizona. It has an extremely hardcore customer base and the company appears to be in good financial health. The primary issue in this case concerns expansion:... View Details
      Keywords: Customer Relationship Management; Profit; Leadership Development; Brands and Branding; Product Marketing; Distribution; Expansion; Food and Beverage Industry; Arizona; California; Nevada
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      Moon, Youngme E., Lucy Cummings, Sonali Sampat, Sam Thakarar, and Kerry Herman. "In-N-Out Burger." Harvard Business School Case 503-096, June 2003.
      • June 2003 (Revised March 2008)
      • Case

      India on the Move

      By: Richard H.K. Vietor and Emily Thompson
      By 2003, India had been growing at almost 6% annually since 1992, after it suffered a financial collapse, abandoned import substitution, and moved gradually to adopt the Washington Consensus. Now, financial controls and competition barriers are less burdensome,... View Details
      Keywords: Developing Countries and Economies; Economic Growth; Entrepreneurship; Foreign Direct Investment; Business and Government Relations; India
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      Vietor, Richard H.K., and Emily Thompson. "India on the Move." Harvard Business School Case 703-050, June 2003. (Revised March 2008.)
      • June 2003
      • Case

      IBM and Linux (A)

      By: Carliss Y. Baldwin, Siobhan O'Mahony and James Quinn
      In the fall of 1998, Dan Frye, member of IBM's emerging technologies and business team, is trying to decide whether to forge a strategic alliance with the Linux Development Community (LDC). Just two years earlier, IBM had its first exposure to an "open source" software... View Details
      Keywords: Mergers and Acquisitions; Open Source Distribution; Problems and Challenges; Alliances; Cooperation; Computer Industry; Information Technology Industry
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      Baldwin, Carliss Y., Siobhan O'Mahony, and James Quinn. "IBM and Linux (A)." Harvard Business School Case 903-083, June 2003.
      • 25 Jun 2003 - 28 Jun 2003
      • Conference Presentation

      Agile Software Development: Evidence from the Field

      By: Alan MacCormack
      Keywords: Applications and Software; Product Development
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      MacCormack, Alan. "Agile Software Development: Evidence from the Field." Paper presented at the Agile Development Conference, Salt Lake City, UT, June 25–28, 2003.
      • June 2003 (Revised October 2006)
      • Case

      George McClelland at KSR (A)

      By: Joshua D. Margolis, Ayesha Kanji and Wan Wong
      George McClelland accepts a position as the chief administrative officer/chief operating officer at Kendall Square Research (KSR), a fledgling computer company that is taking its promising parallel computer technology to market. McClelland is a veteran of the computer... View Details
      Keywords: History; Technological Innovation; Leadership; Business History; Accounting; Problems and Challenges; Business Strategy; Growth and Development; Computer Industry; Technology Industry
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      Margolis, Joshua D., Ayesha Kanji, and Wan Wong. "George McClelland at KSR (A)." Harvard Business School Case 403-163, June 2003. (Revised October 2006.)
      • June 2003 (Revised March 2008)
      • Case

      Schering-Plough and Genome Therapeutics: Discovering an Asthma Gene

      By: Regina E. Herzlinger and Marc Aquino
      Personalized medicine requires the identification of mutated genes. Schering-Plough's search for the one related to asthma requires finding families with the disease. Examines the industry that helps conduct such research, including contract research organizations. View Details
      Keywords: Health Disorders; Research and Development; Genetics; Biotechnology Industry; Pharmaceutical Industry
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      Herzlinger, Regina E., and Marc Aquino. "Schering-Plough and Genome Therapeutics: Discovering an Asthma Gene." Harvard Business School Case 303-044, June 2003. (Revised March 2008.)
      • June 2003 (Revised June 2006)
      • Case

      Highlands' Garden Village

      By: Arthur I Segel, Eve Bould and Hank Midgley
      It was March 2003 and Chuck Perry was awaiting the arrival of his New York-based business partner, Jonathan Rose. He and Rose had begun Highlands' Garden Village, their latest mixed-use, mixed-income development project. In 1996, they had optioned the unused Elitch... View Details
      Keywords: Entrepreneurship; Urban Development; Housing; Society; Construction Industry; Real Estate Industry; Colorado
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      Segel, Arthur I., Eve Bould, and Hank Midgley. "Highlands' Garden Village." Harvard Business School Case 803-193, June 2003. (Revised June 2006.)
      • June 2003 (Revised September 2003)
      • Case

      Peabody Elementary School (B)

      By: Rosabeth M. Kanter and Kevin Morris
      After six months as principal of the school, Marty Pettigrew has commenced a series of reform initiatives to improve its academic performance and culture. As the school year ends, he must assess his progress and decide on his strategies for the following year. He... View Details
      Keywords: Governing Rules, Regulations, and Reforms; Performance Improvement; Middle School Education; Personal Development and Career; Strategy; Education Industry
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      Kanter, Rosabeth M., and Kevin Morris. "Peabody Elementary School (B)." Harvard Business School Case 303-135, June 2003. (Revised September 2003.)
      • June 2003 (Revised May 2004)
      • Exercise

      The Pacific Sentinel: Role for Alex Martinez

      By: Kathleen L. McGinn and Dina R. Pradel
      A new publishing company has just purchased the Pacific Sentinel, a fictional West Coast newspaper. The new publisher is willing to invest $1 million in the future success of the paper and has asked the executive editor and advertising manager to develop a joint plan... View Details
      Keywords: Negotiation; Acquisition; Business Strategy; Publishing Industry; Western United States
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      McGinn, Kathleen L., and Dina R. Pradel. "The Pacific Sentinel: Role for Alex Martinez." Harvard Business School Exercise 903-136, June 2003. (Revised May 2004.)
      • June 2003 (Revised September 2004)
      • Exercise

      The Pacific Sentinel: Role for Chris Coleman

      By: Kathleen L. McGinn and Dina R. Pradel
      A new publishing company has just purchased the Pacific Sentinel, a fictional West Coast newspaper. The new publisher is willing to invest $1 million in the future success of the paper and has asked the executive editor and advertising manager to develop a joint plan... View Details
      Keywords: Negotiation; Conflict of Interests; Decision Making; Publishing Industry
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      McGinn, Kathleen L., and Dina R. Pradel. "The Pacific Sentinel: Role for Chris Coleman." Harvard Business School Exercise 903-133, June 2003. (Revised September 2004.)
      • May 2003
      • Module Note

      Building Capabilities for Experimentation, Learning, and Prototyping

      By: Stefan H. Thomke
      Describes the conceptual foundations and pedagogy for a module on managing experimentation, learning, and prototyping in the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Shows how... View Details
      Keywords: Service Delivery; Product Development; Learning; Technological Innovation; Information Technology; Management
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      Thomke, Stefan H. "Building Capabilities for Experimentation, Learning, and Prototyping." Harvard Business School Module Note 603-089, May 2003.
      • May 2003
      • Module Note

      Managing Development Networks

      By: Stefan H. Thomke
      Describes the concepts and pedagogy for a module on understanding and managing product development networks between firms and within firms and among products themselves. Introduces students to the increasingly important role of networks in the development of new... View Details
      Keywords: Product Development; Resource Allocation; Research and Development; Networks; Design; Groups and Teams
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      Thomke, Stefan H. "Managing Development Networks." Harvard Business School Module Note 603-091, May 2003.
      • May 2003
      • Module Note

      Managing Product Development

      By: Stefan H. Thomke
      Introduces students to the managerial aspects critical to conceiving, designing, and developing innovative products and services. Considers the full range of activities required: learning about customer needs, understanding and managing experimentation and problem... View Details
      Keywords: Product Design; Product Development; Service Operations; Business or Company Management; Projects; Management Practices and Processes; Experience and Expertise; Customers; Research; Management Skills; Integration
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      Thomke, Stefan H. "Managing Product Development." Harvard Business School Module Note 603-088, May 2003.
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