Publications

SSRN

January 2006 (Revised August 2006)
Case

Four Products: Predicting Diffusion (2006)

By: John T. Gourville

One of the critical tasks in the marketing of new innovations is predicting demand and rates of diffusion for those products. Focuses on four innovative products from different domains. Although one can speculate on the scope and rate of diffusion for each of these... View Details

Keywords: Forecasting and Prediction; Innovation and Invention; Product Launch; Demand and Consumers; Technology Adoption

Web

IFC: Singapore; Shaping a Global Innovation Hub - Course Catalog

positioning, business environment and economic development, public/private partnerships and key sectors with a focus on information technology and biotechnology. Upon arrival in Singapore in January, student... View Details

2025
Working Paper

Prozac—Controversial Blockbuster: Case Histories of Transformational Advances

By: Amar Bhidé, Srikant M. Datar and Katherine Stebbins

This case history describes the development of Prozac, a blockbuster drug that transformed the treatment of depression – and became a cultural phenomenon in the United States. Specifically, we chronicle the: 1) prior treatments for depression and the research that... View Details

Keywords: Health Care and Treatment; Technological Innovation; Innovation Strategy; Technology Adoption; Collaborative Innovation and Invention; Innovation and Invention; Governing Rules, Regulations, and Reforms

SSRN

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2025
Working Paper

Gastrointestinal Endoscopy--Without Cutting In: Case Histories of Transformational Advances

By: Amar Bhidé, Srikant M. Datar and Katherine Stebbins

This case history describes how endoscopy transformed the diagnosis of ulcers, cancerous polyps, and other alimentary canal diseases and enabled “minimally invasive” surgeries to treat such diseases. Specifically, we chronicle how: 1) flexible glass fiber endoscopes... View Details

Keywords: Health Care and Treatment; Technological Innovation; Innovation Strategy; Technology Adoption; Collaborative Innovation and Invention; Innovation and Invention; Governing Rules, Regulations, and Reforms

SSRN

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21 Apr 2003
Research & Ideas

Are Crummy Products Your Next Growth Opportunity?

Business School professor Clayton M. Christensen. At the Harvard Business School Entrepreneurship Conference 2003, Christensen provided an advance peek at his new book, which follows on his influential The Innovator's Dilemma: When New View Details

Keywords: by Sean Silverthorne

01 Dec 2020
Blog Post

Hiring a Career Switcher: The Value of the MS/MBA

In the fall of 2019, Kaelyn Griffin and Adam Palay entered HBS as two of 30 students in the MS/MBA: Engineering Sciences Program, a joint degree offered with the Harvard John A. Paulson School of Engineering & Applied Sciences. Designed to train future leaders of... View Details

Keywords: All Industries

February 2000 (Revised May 2001)
Case

eBricks.com

By: Thomas R. Eisenmann

eBricks.com is developing an online marketplace for construction materials. The start-up company faces two decisions: 1) whether to merge with BluelineOnline.com, a firm providing project management solutions for the construction industry; and 2) whether to develop an... View Details

Keywords: Strategic Planning; Digital Platforms; Internet and the Web; Marketplace Matching; Decision Choices and Conditions; Business Startups; Construction Industry

2010
Working Paper

The Job Market for New Economists: A Market Design Perspective

By: Peter A. Coles, John Cawley, Phillip B. Levine, Muriel Niederle, Alvin E. Roth and John J. Siegfried

This paper provides an overview of the market for new Ph.D. economists. It describes the role of the American Economic Association (AEA) in the market and focuses in particular on two mechanisms adopted in recent years at the suggestion of our committee. First, job... View Details

Keywords: Cost Management; Information; Surveys; Jobs and Positions; Job Interviews; Job Search; Emerging Markets; Digital Platforms; Service Operations; Internet and the Web

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01 Dec 2000
News

Taiwan Club President Thrives on Region's Entrepreneurial Energy

limited by the small number of HBS graduates in Taiwan. We don't yet have meetings on a regular basis," he said, "but we do have meaningful meetings." Past events have featured speakers from Taiwan's hotel, venture capital, and technology... View Details

28 May 2019
News

INK: Maker’s Manual

dissatisfied with current approaches to solving a social dilemma, or they are excited about the potential of an alternative business model or a new technology to address a social need. Still others are simply responding when asked for... View Details

Keywords: Jen McFarland Flint

Web

Global Industry Bubble Watch - Behavioral Finance & Financial Stability

Data Global Industry Bubble Watch Download Data Set in Excel View Sector: Consumer Discretionary Consumer Discretionary Consumer Staples Energy Financials Healthcare Industrials Information Technology... View Details

07 Jan 2013
News

Not Just Another Web 2.0 Company, Yelp Basks In Its Star Power

Keywords: Information; Information; Information; Information

01 Dec 2000
News

The Rites of Autumn

up with John J. Burns (MBA 1955). Members of the Class of 1960 participated in a lively classroom discussion on "Changing Technology and the New Economy". The Class of 1955 made time for a tennis tournament. Hamming it up are 1965... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

February 2001 (Revised August 2001)
Case

Dialpad Communications (A)

By: Alan D. MacCormack and Kerry Herman

Describes the evolution of Dialpad, a voice-over-Internet-protocol telephony company. Set in September 2000, CEO Brad Garlinghouse faces a dilemma: what to do about the large number of international users who use Dialpad to call the United States for free. He must also... View Details

Keywords: Corporate Entrepreneurship; Business or Company Management; Organizational Design; Competitive Strategy; Investment; Mobile and Wireless Technology; Internet and the Web; Venture Capital; Telecommunications Industry; California

December 2003 (Revised September 2004)
Case

Managing Segway's Early Development

By: Richard G. Hamermesh and David Kiron

Describes the early development of the Segway Human Transporter and focuses on the organizational issues that arise between the parent company and the new company that is being spun out to produce and market the Segway. Key issues are the distribution of bonuses and... View Details

Keywords: Business Subsidiaries; Business Startups; Employee Stock Ownership Plan; Resource Allocation; Organizational Design; Technology Adoption

December 2023 (Revised February 2024)
Case

Transforming Healthcare Delivery at Karolinska University Hospital

By: Susanna Gallani, Mary Witkowski, Elena Corsi and Nikolina Jonsson

The case study examines the journey toward value-based healthcare at Karolinska University Hospital. The hospital's ambitious shift to a patient-centered care delivery model, accompanied by the construction of a new facility, encountered challenges such as high costs,... View Details

Keywords: Change Management; Transformation; Transition; Business Organization; Communication Strategy; Information Infrastructure; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Health Industry; Sweden; Europe

March 2024
Supplement

Madrigal: Conducting a Customer-Base Audit

By: Eva Ascarza, Bruce Hardie, Peter S. Fader and Michael Ross

This case presents a scenario where Madrigal, a U.S. retailer with a rich 20-year history and a solid loyalty program, faces a turning point with the arrival of a new CEO. This leadership change reveals a critical gap in understanding the customer base, prompting an... View Details

Keywords: Customer Relationship Management; Analytics and Data Science; Growth and Development Strategy; Retail Industry; United States