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Show Results For
- All HBS Web
(2,001)
- People (10)
- News (435)
- Research (988)
- Events (2)
- Multimedia (6)
- Faculty Publications (303)
- September 2019 (Revised February 2020)
- Teaching Note
Commonwealth Bank of Australia: Unbanklike Experimentation
By: Ryan W. Buell and Leslie K. John
Email mking@hbs.edu for a courtesy copy.
This Teaching Note explains the theory of the case and teaching plan for the case: Commonwealth Bank of Australia: Unbanklike Experimentation (619-018). In August 2017,... View Details
This Teaching Note explains the theory of the case and teaching plan for the case: Commonwealth Bank of Australia: Unbanklike Experimentation (619-018). In August 2017,... View Details
- 14 Sep 2020
- Research & Ideas
You're Right! You Are Working Longer and Attending More Meetings
How do people adjust their work patterns?” Longer days and more check-ins The team compared the frequency and timing of emails sent within and outside organizations eight weeks before the start of pandemic-related lockdowns and eight... View Details
Keywords: by Danielle Kost
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
management and digital marketing tools for entertainment venues and sports teams (largely unused during the pandemic), switched to targeting small- and medium-sized traditional businesses struggling to survive. Fourth Quadrant: Firms... View Details
- 27 Feb 2023
- Research & Ideas
How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards
lines or difficulty in finding a store employee for help. Retail operations: An oxymoron The paper adds granularity to Raman's three decades of research into operations management, which includes a focus on retailing. He notes with a... View Details
- 07 Jun 2023
- Blog Post
My One Case: MBA Class of 2023 Looks Back
class did you read this case?In Managing Service Operations during my EC year with Professor Ryan Buell. How do you see yourself applying the lessons from this case in your future endeavors?My post-graduation focus is on growing and... View Details
- 04 Jun 2024
- Research & Ideas
Navigating Consumer Data Privacy in an AI World
the Digital Data Design Institute at Harvard, teamed up with HBS doctoral candidate Ta-Wei Huang to discuss their advice for businesses and their recent research about this rapidly changing landscape. This interview has been edited for... View Details
- Web
Health Care - Faculty & Research
top U.S. health administration schools and a recent article in the Lancet, our educational systems focus their curricula on isolated,theoretical subjects, such as analytics and quantitative problem solving, rather than the team-oriented,... View Details
- 07 Mar 2023
- HBS Case
ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?
“algorithmic bias” as one of the “most important emergent issues plaguing our society today.” Google turns its back on Gebru Gebru joined Google in 2018 as co-lead of the company’s Ethical Artificial Intelligence unit, shifting her focus... View Details
- Web
Academics - Health Care
the role of U.S. regulations and policies on organizational strategies and market outcomes. Course Catalog Listing Independent Projects Students may earn academic credit by working independently or in teams as they conduct research and... View Details
- 06 Jul 2023
- News
Lessons from Major League Baseball's Game-Changing Innovations
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Back in 2014, When Chris Marinak (MBA 2008) was in the process of rolling out the instant replay system as a Senior Vice President at Major League Baseball, he... View Details
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
organizations use AARs selectively given the significant amount of resources required to do them well. AARs should also focus on areas that are mission critical for the greatest payoff. They offer four fundamentals of the AAR process: the... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- Web
Faculty & Researchers - Managing the Future of Work
Manjari supports co-chairs William R. Kerr and Joseph B. Fuller on all project priorities. Her research efforts focus on location choices by global companies, the role of business in making cities and regions more competitive, shared... View Details
- Web
Curriculum - Business & Environment
Curriculum, students may choose from a number of courses that explore the integration of environmental issues and management practices or that address broader issues of sustainable markets. In their second year, students choose elective courses, many of which View Details
- March 2006 (Revised September 2006)
- Case
Irizar in 2005
By: Ramon Casadesus-Masanell and Jordan Mitchell
In June 2005, Koldo Saratxaga, the leader of Basque-based luxury coach manufacturer Irizar, decided to leave after 14 years at the helm of the worker-owned cooperative. Under Saratxaga's stewardship, Irizar was saved from near bankruptcy in 1991 and has become a highly... View Details
Keywords: Business Model; Business Startups; Customer Focus and Relationships; Resignation and Termination; Leadership Style; Production; Quality; Luxury; Competitive Advantage; Construction Industry; Real Estate Industry; South Africa; China; India; Mexico; Brazil
Casadesus-Masanell, Ramon, and Jordan Mitchell. "Irizar in 2005." Harvard Business School Case 706-424, March 2006. (Revised September 2006.)
- Web
Independent Projects | Social Enterprise | Harvard Business School
individuals or teams of students work on a project of strategic importance to the organization and report their recommendations at the end of the term. Students undertaking a Social Enterprise Independent Project may be eligible for the... View Details
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
into consideration the intense emotions of parents and children. So Dietz and his team embarked on a patient-centered redesign by attempting to view the diagnostic procedure through the eyes of a child. The result: Adventure Series... View Details
- 01 Dec 2023
- News
Leadership Transition for External Relations
MESSAGE FROM ANGELA CRISPI AND DEAN SRIKANT DATAR To: HBS Faculty and Staff From: Angela Crispi and Srikant Datar Re: Leadership Transition – Janet Cahill, External Relations We write to let you know that Janet Cahill (AMP 189) has decided to step down from her... View Details
- 30 Sep 2019
- Book
6 Steps to Building a Better Workplace for Black Employees
focus on managing injustice, rather than “managing blackness,” Courtney McCluney and Veronica Rabelo write in their chapter of the book. [Read an excerpt from Race, Work, & Leadership.] Companies can start by using data analytics to... View Details
Keywords: by Dina Gerdeman
- 15 May 2012
- First Look
First Look: May 15
Case 512-036 In November 2011, just days before the holiday shopping rush, the senior leadership team of The Home Depot, Inc. (Home Depot), the world's largest home improvement chain, discussed how best to navigate the new interconnected... View Details
Keywords: Carmen Nobel
- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
domains. But we are concerned about the simple specification of stretch goals that permeates the goal setting and management by objectives literature. Q: How can goal setting go wrong? A: When people focus on a specific stretch goal, and... View Details
Keywords: by Sean Silverthorne