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  • All HBS Web  (1,967)
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  • August 2018 (Revised April 2019)
  • Case

Jackie Taylor: The Black Ensemble Theater

By: Steven Rogers and Dan Perkins
Jackie Taylor, an African American social entrepreneur, founded the Black Ensemble Theater in 1976. Since the ensemble’s inception, she has rented spaces where her group performed original musicals about black entertainers including Nina Simone, Etta James, and Marvin... View Details
Keywords: Theatre-company; Theatre Expansion; Theatre And Community; Black Theatre; Theater Entertainment; Buildings and Facilities; Strategic Planning; Decision Choices and Conditions; Entertainment and Recreation Industry; Chicago
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Rogers, Steven, and Dan Perkins. "Jackie Taylor: The Black Ensemble Theater." Harvard Business School Case 319-013, August 2018. (Revised April 2019.)
  • 16 Nov 2016
  • Research & Ideas

Turning One Thousand Customers into One Million

Few companies in the past few years have rocketed to success faster than Uber, Airbnb, and Etsy, which together have transformed the way we hail a cab, plan a vacation, and shop for handmade gifts,... View Details
Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
  • 27 Jun 2005
  • Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

business leaders adopted already, and which styles are likely to be most successful in the future? In a talk in Kuala Lumpur on June 15 at the invitation of The Star/BizWeek publication and the Harvard Club of Malaysia, Mills explained... View Details
Keywords: by D. Quinn Mills
  • July 1984 (Revised September 1986)
  • Case

CML Group, Inc.: Going Public (A)

By: William A. Sahlman
Describes a series of decisions confronting Charles Leighton, co-founder and chairman of the CML Group. CML is a successful participant in the leisure time industry with two lines of business: specialty retailing and recreational consumer products. The key issues in... View Details
Keywords: Valuation; Going Public; Strategy; Business or Company Management; Cost vs Benefits; SWOT Analysis; Investment Banking; Financing and Loans; Planning; Corporate Finance; Retail Industry; Consumer Products Industry
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Sahlman, William A. "CML Group, Inc.: Going Public (A)." Harvard Business School Case 285-003, July 1984. (Revised September 1986.)
  • June 2020 (Revised October 2020)
  • Case

What Went Wrong with Boeing's 737 Max?

By: William W. George and Amram Migdal
This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346 people died: the crash of Lion Air flight 610 on October 29, 2018, in Indonesia, and the crash of Ethiopian Airlines... View Details
Keywords: Communication; Communication Intention and Meaning; Communication Strategy; Forms of Communication; Announcements; Decision Making; Decision Choices and Conditions; Judgments; Ethics; Moral Sensibility; Values and Beliefs; Globalization; Global Strategy; Governance; Corporate Accountability; Governance Controls; Human Resources; Resignation and Termination; Leadership; Leadership Style; Management; Business or Company Management; Crisis Management; Management Practices and Processes; Management Skills; Management Style; Management Systems; Risk Management; Time Management; Markets; Demand and Consumers; Digital Platforms; Supply and Industry; Duopoly and Oligopoly; Industry Structures; Operations; Product Development; Organizations; Organizational Change and Adaptation; Organizational Culture; Outcome or Result; Failure; Success; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Risk and Uncertainty; Safety; Strategy; Transportation; Air Transportation; Aerospace Industry; Air Transportation Industry; Africa; Ethiopia; Asia; Indonesia; North and Central America; United States; Seattle; Chicago
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George, William W., and Amram Migdal. "What Went Wrong with Boeing's 737 Max?" Harvard Business School Case 320-104, June 2020. (Revised October 2020.)
  • Web

Technology & Operations Management Curriculum - Faculty & Research

development Information technology Technology and operations strategy MBA Elective Curriculum (SECOND YEAR) Course Title Faculty Name Term Quarter Credits Building and Sustaining a Successful Enterprise (also listed under General... View Details
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 22 Nov 2016
  • First Look

November 22, 2016

centuries of animosity. The “shadow of the law” relevant to the substance of the negotiation may be ill-defined or easily misunderstood. Finally, significant cultural differences may obscure common ground that could facilitate a View Details
Keywords: Sean Silverthorne
  • 25 Jul 2006
  • First Look

First Look: July 25, 2006

paper: http://www.hbs.edu/research/pdf/06-061.pdf Cross Functional Alignment in Supply Chain Planning: A Case Study of Sales & Operations Planning Authors:Rogelio Oliva and Noel Watson Author's Abstract In 2002, Leitax, a niche... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

filing for bankruptcy? And more importantly, how did Smith and Cuscuna rebound from their first failed venture to open another successful ice cream shop? The startup, like many others, was a victim of its own success, says Harvard... View Details
Keywords: by Pamela Reynolds
  • 18 Oct 2010
  • Lessons from the Classroom

Venture Capital’s Disconnect with Clean Tech

business is one way to assure future success as a venture capitalist-especially in the clean-tech field. Actually effecting policy change is another way. That's why he's pushing would-be VCs at Harvard Business School to spend some time... View Details
Keywords: by Carmen Nobel; Energy; Utilities; Financial Services
  • 10 Apr 2012
  • First Look

First Look: April 10

Corstjens and Rajiv Lal Publication:Harvard Business Review 90, no. 4 (April 2012) Abstract Most companies assume that the easiest way to grow is by investing overseas and that the developing world offers the best opportunities for boosting revenues and profits today.... View Details
Keywords: Carmen Nobel
  • 04 Oct 2010
  • Research & Ideas

Introverts: The Best Leaders for Proactive Employees

known as a "fixer." Both types of leaders, the extraverts and the introverts, can be equally successful or ineffectual, but with different groups of employees. “Often the leaders end up doing a lot of the talking and not... View Details
Keywords: by Carmen Nobel
  • Web

Entrepreneurship - Faculty & Research

the probabilities of success are low, extremely skewed, and unknowable until an investment is made. At a macro level, experimentation by new firms underlies the Schumpeterian notion of creative destruction. However, at a micro level,... View Details
  • Web

Asia Pacific - Global

dinner discussion, Mr. Kalliarekos traced the origins and evolution of private equity in the US, explored the unique opportunities for PE firms across Asia, and discussed the critical importance of global managerial and operational talents for View Details
  • 31 Oct 2023
  • Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

cites: Meta’s goal to raise the representation of people of color, including Black leadership, by 30 percent between 2020 and 2025; Hartford Prudential Financial’s goal to have 20 percent people of color in senior leadership roles by 2030, and Procter & Gamble’s... View Details
Keywords: by Katherine Hutt Scott and Barbara DeLollis
  • Web

Entrepreneurship - Recruiting

Planning 13% Locations United States: 86% Mid-Atlantic 3% Midwest 2% Northeast 39% South 5% Southwest 5% West 32% International: 14% Asia 5% Europe 5% Latin America 3% Founding a Business 138 Number of Founders Have a Cofounder 54%... View Details
  • Web

HBS - The year in Review

HBS. RISE Fellows As part of the School’s Action Plan for Advancing Racial Equity , 20 MBA students were selected as the inaugural recipients of the Recognizing Individuals Seeking Equity (RISE) Fellowship. The fellows were chosen for... View Details
  • February 2013 (Revised December 2015)
  • Case

Groom Energy Solutions: Selling Efficiency

By: Michael W. Toffel, Kira R. Fabrizio and Stephanie van Sice
Groom Energy Solutions helps organizations reduce their energy use and costs through the implementation of energy efficiency measures, which create long-term financial and environmental benefits. With early success serving customers in the cold storage and industrial... View Details
Keywords: Groom Energy Solutions; Jon Guerster; Salem, MA; Energy Management; Energy Efficiency Paradox; Sustainability Management; Manufacturing; Cold Storage; Commercial Real Estate; Enterprise Smart Grid; Carbon Accounting; LED Lighting; Sustainability Research; Entrepreneurship; Environmental Entrepreneurship; Energy Entrepreneurship; Energy Services; Electricity; Startup; Expansion; Growth; Sustainability; Business Startups; Forecasting and Prediction; Energy Conservation; Revenue; Geographic Location; Human Resources; Management; Growth and Development Strategy; Market Entry and Exit; Operations; Service Delivery; Strategic Planning; Science; Environmental Sustainability; Climate Change; Society; Social Issues; Technology Adoption; Energy Industry; Green Technology Industry; Technology Industry; Utilities Industry; United States; Boston
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Toffel, Michael W., Kira R. Fabrizio, and Stephanie van Sice. "Groom Energy Solutions: Selling Efficiency." Harvard Business School Case 613-054, February 2013. (Revised December 2015.)
  • August 1994 (Revised May 1995)
  • Case

Engineering Inspection & Insurance Company

By: Robert H. Hayes
Engineering Inspection & Insurance Co. (EIIC) is a small but highly successful company that offers machinery and boiler inspection and insurance services. After years of above-average growth and profits, both are retreating toward the industry average, policy delivery... View Details
Keywords: Service Operations; Business Strategy; Organizational Design; Organizational Structure; Insurance; Strategic Planning; Problems and Challenges; Insurance Industry; United States
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Hayes, Robert H. "Engineering Inspection & Insurance Company." Harvard Business School Case 695-009, August 1994. (Revised May 1995.)
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