Publications

April 2019 (Revised August 2020)
Case

Raksul

By: Scott Duke Kominers, Masahiro Kotosaka, Nobuo Sato and Akiko Kanno

Raksul, 2018 Forbes Japan "Startup of the Year," ran an e-commerce platform drawing upon thousands of individual suppliers. Launched as a business-to-business printing services marketplace, Raksul had recently expanded to operate both a logistics/delivery marketplace... View Details

Keywords: Marketplace Design; B2B; Platform Strategy; Printing; Entrepreneurship; Digital Platforms; Logistics; Advertising; Growth and Development Strategy; Industry Structures; E-commerce; Web Services Industry; Japan

Web

Technology & Innovation - Faculty & Research

Kaps and Michael W. Toffel March 2025 | Case | Faculty Research Hurtigruten was deciding whether the next ship they built should be fully electric. But such a vessel's battery, the size of electric cars,... View Details

09 Jan 2012
Research & Ideas

Location, Location, Location: The Strategy of Place

consequences of what they are doing." Such snap decisions can result in geo-mistakes that sap energy out of an organization and cause it to lose focus on what it was doing well in the first place. Geographic expansion should provide... View Details

Keywords: by Dina Gerdeman

Web

Networking Events - Recruiting

Career & Professional Development. On-Campus Logistics Details Coffee Chats Coffee Chat is a common recruiting term for 1:1 or small group conversations that allow for high-level engagement between the organization View Details

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

employee begins, the hiring company must consider logistical equipment issues. For example, not only is the new employee working from home, but the company’s IT team is, too. Should equipment be shipped to... View Details

Keywords: by Boris Groysberg

04 Oct 2022
What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

Fridge No More, Buyk, and JOKR have either gone bankrupt or suspended operations in the US in spite of $4 billion in venture capital investment last year. This brings to mind the failed investments in fast View Details

Keywords: by James Heskett

30 Mar 2003
Research & Ideas

The Future of IT Consulting

communicating with warehouse computers, which in turn directly communicate with manufacturer computers, and, again in the chain, manufacturers' computers directly communicate with their supplier computers. In addition, computer-to-computer communications can track... View Details

Keywords: by Sarah Jane Johnston; Consulting

25 Jun 2020
Blog Post

Harvard Business School Class of 2021 Student Profiles

University of Aeronautics and Astronautics PREVIOUS EXPERIENCE SDIC Fund Management Co., ZhenFund, Fiat Chrysler Automobiles US LLC, Cummins Inc., Robert Bosch LLC HBS ACTIVITIES Co-president, Transportation, Infrastructure, View Details

24 Sep 2019
Blog Post

Launching a Career in Clean Energy

of paying for college on my single mother. But it was actually a great fit; I have a tendency towards structure, hierarchy, discipline, and reward, so that worked out well in the military. After college, I enlisted in the Marine Corps for... View Details

30 Mar 2023
Blog Post

Amager Bakke: A Look into the Future of Waste Incineration

the UK make it economically viable for UK waste producers to ship their trash on barges to Denmark. Thanks to state-of-the-art flue gas cleaning and bottom ash treatment, the incinerator’s environmental... View Details

07 Mar 2023
Blog Post

Deconstructing LEGO’s Decarbonization

In January 2023, Professors Willy Shih and Mike Toffel led more than 40 HBS MBA students on site visits to witness the energy transition and innovative sustainable production activities throughout Denmark... View Details

Web

Interviews - Recruiting

Hire Talent Interviews Hire Talent Interviews HBS-Coordinated Interviews Let HBS manage your first-round interview logistics so you can focus on what matters: finding the right candidate for your position. Request an interview on our... View Details

Web

Profiles - MBA

Platform, which enables enterprises to build LLM applications on their own data. Over the course of a summer, I shipped end-to-end APIs for data integration, drove efforts to improve observability in our backend processes, View Details

04 May 2021
Book

Best Buy: How Human Connection Saved a Failing Retailer

to boost revenues: matching prices at Amazon, and speeding deliveries by shipping directly from stores. He also cut costs by reducing waste and streamlining processes. “We were... View Details

Keywords: by Michael Blanding; Retail

March 2011 (Revised June 2011)
Case

QuikTrip

QuikTrip, a large convenience store chain with over 500 stores, was known for its outstanding labor practices and fast, reliable, and friendly customer service. In November 2010, the CEO Chet Cadieux, had to decide how many new locations to open when QuikTrip entered a... View Details

Keywords: Customer Focus and Relationships; Employees; Growth and Development Strategy; Logistics; Service Delivery; Performance Effectiveness; Expansion; Retail Industry; United States

May 1988 (Revised June 2023)
Case

National Cranberry Cooperative, 1996

By: Roy D. Shapiro

Describes the continuous flow process used to process cranberries into juice and/or sauce. Requires student to analyze process flows to determine where the bottlenecks are and to decide how, and whether, to expand capacity. Original version written by J.G. Miller and... View Details

Keywords: Logistics; Performance Capacity; Performance Improvement; Supply Chain; Mathematical Methods; Cost vs Benefits; Production

January 2017
Case

Danaher Corporation, 2007–2017

By: John R. Wells and Gabriel Ellsworth

On July 2, 2016, Danaher Corporation completed the spinoff of Fortive Corporation. The previous day, Danaher’s stock price had reached an all-time high. In 2015, Danaher had decided to split off its test and measurement, fuel and fleet management, and automation... View Details