Publications

25 Jun 2020
Blog Post

Harvard Business School Class of 2021 Student Profiles

University of Aeronautics and Astronautics PREVIOUS EXPERIENCE SDIC Fund Management Co., ZhenFund, Fiat Chrysler Automobiles US LLC, Cummins Inc., Robert Bosch LLC HBS ACTIVITIES Co-president, Transportation, Infrastructure, View Details

01 Jun 2023
News

Pet Project

Illustration by Shane Cluskey Like pet owners everywhere, Katie Spies (MBA 2019) would do anything for her dog. In 2014, when her Italian greyhound, George, started experiencing seizures and other health problems that didn’t respond to medications, the vet recommended... View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade

04 May 2021
Book

Best Buy: How Human Connection Saved a Failing Retailer

to boost revenues: matching prices at Amazon, and speeding deliveries by shipping directly from stores. He also cut costs by reducing waste and streamlining processes. “We were... View Details

Keywords: by Michael Blanding; Retail

24 Sep 2019
Blog Post

Launching a Career in Clean Energy

of paying for college on my single mother. But it was actually a great fit; I have a tendency towards structure, hierarchy, discipline, and reward, so that worked out well in the military. After college, I enlisted in the Marine Corps for... View Details

07 Mar 2023
Blog Post

Deconstructing LEGO’s Decarbonization

In January 2023, Professors Willy Shih and Mike Toffel led more than 40 HBS MBA students on site visits to witness the energy transition and innovative sustainable production activities throughout Denmark... View Details

March 2011 (Revised June 2011)
Case

QuikTrip

QuikTrip, a large convenience store chain with over 500 stores, was known for its outstanding labor practices and fast, reliable, and friendly customer service. In November 2010, the CEO Chet Cadieux, had to decide how many new locations to open when QuikTrip entered a... View Details

Keywords: Customer Focus and Relationships; Employees; Growth and Development Strategy; Logistics; Service Delivery; Performance Effectiveness; Expansion; Retail Industry; United States

January 2017
Case

Danaher Corporation, 2007–2017

By: John R. Wells and Gabriel Ellsworth

On July 2, 2016, Danaher Corporation completed the spinoff of Fortive Corporation. The previous day, Danaher’s stock price had reached an all-time high. In 2015, Danaher had decided to split off its test and measurement, fuel and fleet management, and automation... View Details

Web

Leadership - Faculty & Research

Digital Strategy ; Technology Adoption ; Leading Change ; Goals and Objectives ; Resource Allocation ; Digital Marketing ; E-commerce ; Operations ; Logistics ; Business Processes ; Organizational Culture ;... View Details

04 Aug 2003
Research & Ideas

Shackleton: An Entrepreneur of Survival

also find important insights into how to motivate people, allocate resources, and act with great integrity in moments of crisis. I firmly believe that the template for business education can be very broad. As soon as that View Details

Keywords: by Martha Lagace

29 Aug 2018
What Do You Think?

What Should Harley-Davidson’s Management Do?

planning for move of EU manufacturing offshore ” Most respondents suggested that the Company’s survival was more closely associated with product/market issues than the logistics and politics of... View Details

Keywords: by James Heskett; Auto

01 Sep 2023
News

Elevator Pitch: Standard of Care

deliberate and devastating attack. The urgent March request followed on three earlier shipments, says Teodorescu. With no international shipping service available to Ukraine, the company had been relying on... View Details

Keywords: entrepreneurship; healthcare; surgery; Ukraine; Ambulatory Health Care Services; Health, Social Assistance

21 Feb 2018
Research & Ideas

When a Competitor Abandons the Market, Should You Advance or Retreat?

SolStock In late 2016 drug maker Eli Lilly announced it would stop research on the Alzheimer's drug solanezumab after results proved disappointing over three trials. For competitors such as Biogen, Merck, and Roche, this decision... View Details

Keywords: by Rachel Layne; Pharmaceutical; Health

September 1983 (Revised December 1985)
Case

Dunkin' Donuts (C): Growth Strategy

By: Hirotaka Takeuchi

Dunkin' Donuts franchises and operates retail donut shops for take-home and in-shop consumption. Looks at three growth alternatives: 1) More shops (owned or franchised); 2) A broader product line; and 3) More advertising. Raises important issues related to franchise... View Details

Keywords: Advertising; Growth and Development Strategy; Growth Management; Brands and Branding; Logistics; Franchise Ownership; Relationships; Food and Beverage Industry; Food and Beverage Industry

25 Jan 2010
Research & Ideas

A Macroeconomic View of the Current Economy

repay, which means they're going to have a claim on our output. And someday, we're probably going to have to run a current account surplus, where we're producing more than we spend, and we're View Details

Keywords: by Sean Silverthorne

01 Jun 2024
News

Quantum Leap

“This is the first new kind of computer in 75 years,” says John Levy (MBA 1979), CEO of the quantum computing startup SEEQC. “And we’re building it on a chip!” Strolling through his company’s design and testing facility in Elmsford, New York, Levy looks less like a... View Details

Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Manufacturing

Web

Business History - Faculty & Research

about how political and economic uncertainty impacts consumer behavior and companies operating in Brazil. For that, it summarizes the key obstacles faced by these businesses, such as the country’s View Details

February 2022
Case

US Foods: Driving Post-Pandemic Success?

By: David E. Bell, Olivia Hull and Amy Klopfenstein

In November 2021, US Foods CEO Pietro Satriano must decide his company’s trajectory following the COVID-19 pandemic. US Foods suffered due to business closures and social distancing during the height of the pandemic. While the situation improved following the return of... View Details