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  • 25 Mar 2001
  • Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

being able to put the team in place," as she put it, Polished could not take root. But by last December, Polished seemed closer to its initial destination. Rhyne had secured a lease at Boston's Logan Airport, begun building the first Polished center, added an... View Details
Keywords: by John S. Rosenberg
  • 04 Aug 2006
  • What Do You Think?

What Happens When the Economics of Scarcity Meets the Economics of Abundance?

terms of where value is added in the supply chain . The value is created through the service of helping customers find what they want within the sea of choice . It is ironic that the Internet, which is supposedly the key driver of... View Details
Keywords: by James Heskett
  • 02 Nov 2020
  • What Do You Think?

Is Antitrust Just a Quaint Notion in the Digital Age?

merger of Office Depot and Staples, ending a marriage that would have reduced the number of big box office supply specialty chains to two, the other being Office Max. In seeking to stop the merger, the Federal Trade Commission argued that... View Details
Keywords: by James Heskett; Retail; Retail; Retail; Retail; Retail; Retail
  • 02 Nov 2016
  • What Do You Think?

Are Employees Becoming Job 'Renters' Instead of 'Owners'?

Rosen added, “If you really want people to act like owners, combine real employee ownership and an ownership culture.” Employees may approach their work with a renter’s mentality. Casual MBA observed that, “From running a retail... View Details
Keywords: by James Heskett
  • 25 Jun 2020
  • News

Global Centers Broaden Understanding of Business and the Pandemic

addressed topics such as financing small and medium businesses during the pandemic, managing through crisis, and understanding the new normal. On June 10, Carlos Mario Giraldo, CEO of Grupo Exito, a leading supermarket chain in Colombia,... View Details
  • September 2010 (Revised August 2013)
  • Case

Liza Davis and the Bargain Hunting Customer

By: Francisco de Asis Martinez-Jerez and Lisa Brem
Liza Davis, an upscale women's fashion retailer, is reeling from worldwide recession and lower demand. Should the company target the fast-growing bargain hunter segment or hold the line on price discounts to preserve their brand image? Customer profitability... View Details
Keywords: Competitive Strategy; Price; Product Positioning; Customer Value and Value Chain; Business Cycles; Financial Crisis; Profit; Knowledge Use and Leverage; Retail Industry; Retail Industry
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  • January 2025
  • Teaching Note

Vytal: Packaging-as-a-Service

By: George Serafeim, Michael W. Toffel and Stacy Straaberg
Teaching Note for HBS Case No. 124-007. The Germany-based startup Vytal operated the largest digital-native reusable packaging-as-a-service network globally, having raised nearly €15 million, established a large network of restaurant partners, and prevented the use of... View Details
Keywords: Environmental Sustainability; Innovation and Invention; Business Growth and Maturation; Growth and Development Strategy; Business Startups; Resource Allocation; Risk Management; Adoption; Strategy; Performance Productivity; Service Delivery; Service Operations; Supply Chain; Distribution; Entrepreneurship; Climate Change; Business Model; Governing Rules, Regulations, and Reforms; Profit; Financing and Loans; Expansion; Retail Industry; Retail Industry; Retail Industry; Germany; Europe
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  • 13 Dec 2016
  • First Look

December 13, 2016

to exert over the different segments of their production processes. We describe a property-rights model of firm boundary choices along the value chain that generalizes Antràs and Chor (2013). To assess the evidence, we construct... View Details
Keywords: Carmen Nobel
  • 25 Oct 2011
  • First Look

First Look: October 25

over the past decade as one of the most active areas of research in economics and strategy. The literature has constantly struggled, however, with a lack of agreement on a proper definition; for instance, some existing definitions imply that View Details
Keywords: Sean Silverthorne
  • 01 Oct 2002
  • News

What's Cookin'

venture capital firm when he and his wife, Lee Bendig (whom he describes as a “foodie”), decided to open a fresh pasta retail store in 1989 with a few seats for lunchtime customers. On the first day of business, Garner recalls, “there was... View Details
Keywords: Hanna, Julia
  • 03 Jan 2017
  • First Look

January 3, 2017

Johnson, David Simchi-Levi, and He Wang Abstract—We consider a price-based network revenue management problem where a retailer aims to maximize revenue from multiple products with limited inventory over a finite selling season. As common... View Details
Keywords: Carmen Nobel
  • 17 Jan 2012
  • First Look

First Look: January 17

products survive in equilibrium, even with competition. Download the paper: http://www.hbs.edu/research/pdf/12-055.pdf Got Local Food? Authors:Baris Ata, Deishin Lee, and Mustafa H. Tongarlak Abstract We study the operational tradeoffs of a View Details
Keywords: Sean Silverthorne
  • 15 Feb 2000
  • Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

Internet to market its products or services? Nolan: I do, albeit it's a different experience for the consumer to buy a book from Amazon.com, let's say, than it is from a retailer such as Barnes & Noble. The value added by the Internet... View Details
Keywords: by Staff
  • 02 Jun 2010
  • First Look

First Look: June 2

norton ariely.pdf Do Inventory and Gross Margin Data Improve Sales Forecasts for U.S. Public Retailers? Authors:Saravanan Kesavan, Vishal Gaur, and Ananth Raman Publication:Management Science (forthcoming) Abstract Firm-level sales forecasts for View Details
Keywords: Martha Lagace
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

Tatiana Sandino Abstract—Using retail chain data, we study the effects of a tournament incentive plan incorporating objective and subjective criteria. In principle, such plans could motivate employees to... View Details
Keywords: by Sean Silverthorne
  • 23 Jan 2020
  • Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

while the sustainable supply chain network is being set up. Measurement. The last step is setting up a performance measurement system, such as the Balanced Scorecard, to track progress and keep all of the players accountable. Other areas... View Details
Keywords: by Michael Blanding
  • Web

Bringing the Next Pandemic Vaccine to Your Doorstep with MIMIX - Blog: Health Supplement

at retail or mail-order pharmacies. The difficulty of access for the general population of all age groups is greatly reduced. There is no delayed rollout, healthy people are not forced to congregate at mass vaccination sites or wait weeks... View Details
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=53958 Effects of a Tournament Incentive Plan Incorporating Managerial Discretion in a Geographically Dispersed Organization By: Deller, Carolyn, and Tatiana Sandino Abstract—Using retail... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2015
  • News

Alumni Take Action to Improve US Competitiveness

middle skills jobs,” Worrell says. “We focused our research on that gap and the failure in the talent supply chain that’s leading to that gap.” HBS alumnus Matt Sigelman (MBA 1999) also stepped up to help understand the talent gap. As CEO... View Details
Keywords: Erin Peterson; Walmart; Retail Trade; Retail Trade
  • 2016
  • Book

Consumers, Corporations, and Public Health: A Case-Based Approach to Sustainable Business

By: John A. Quelch
The public health footprint associated with corporate behavior has come under increased scrutiny in the last decade, with an increased expectation that private profit not come at the expense of consumer welfare.

Consumers, Corporations, and Public... View Details
Keywords: Consumer; Corporate Culture; Public Health; Consumer Behavior; Marketing Strategy; Corporate Strategy; Health; Innovation and Invention; Innovation and Management; Supply Chain Management; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Asia; Oceania; North and Central America; Middle East; Latin America; Europe
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