Middle Management - Publications - Faculty & Research

29 Feb 2016
News

How Joe Shoen Got U-Haul Back on Track

Dressed in black pants and a black U-Haul shirt, Joe Shoen, 66, is sitting in a conference room in the middle of a meeting. His cellphone buzzes. Brenda, a customer moving from Michigan to Florida, is furious about a U-Haul phone operator... View Details

Keywords: Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

01 Jun 2012
News

They Call Him Mr. China

Issue Focus: The Global Manager Perkowski Issue Focus: The Global Manager Around the World Think Locally, Act Globally Bringing Global Back Home On Wall Street, Jack Perkowski (MBA 1973) channeled capital to... View Details

Keywords: Roger Thompson; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

16 Dec 2015
Research & Ideas

What Happens When Zambian Schoolgirls Receive Negotiation Training

MIT and a conflict resolution program at Mercy Corps), McGinn and her colleagues laid the foundation for Girls Arise, expanding and strengthening it through rigorous field testing. Once refined, project managers Annika Rigole and Clément... View Details

Keywords: Re: Kathleen L. McGinn

21 Nov 2019
Blog Post

Finding My North Star at the Crossroads of Profit and Purpose

factory in the middle of the city, and it is probably the only city in India where you can drink clean water straight out of the tap. Both my grandfather and father worked at Tata Steel, the iconic steel manufacturing factory. I grew up... View Details

01 Jun 2020
News

Post-Office

has been the inability for folks to be able to manage their personal family lives with kids studying at home. Not everybody has a setup where partners are able to split the work. But outside of that, there’s the benefits of lower stress... View Details

Keywords: Dan Morrell; Remote work; COVID-19; Management of Companies and Enterprises; Management of Companies and Enterprises

23 Oct 2019
News

Training Principals to Build Great Schools

Picture two schools with the same demographics—rural middle schools, for example, that serve equally high-need populations. Both use the same state-mandated curriculum taught by certified teachers. Why is one school thriving while the... View Details

Keywords: University Collaborations

25 Feb 2020
News

Q&A: William Kerr and Joseph Fuller

William Kerr and Joseph Fuller at podcast studio in Klarman Hall on HBS campus (photo by Susan Young) HBS launched the Managing the Future of Work project in 2017 to advance research that business and policy leaders can put into action as... View Details

December 1998
Case

Bell Atlantic and the Union City Schools (B): Education Reform in Union City

By: Rosabeth M. Kanter and Ellen Pruyne

The second in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Reviews the education reform efforts planned and implemented in the school system, which coincided with the partnership and... View Details

Keywords: Middle School Education; Secondary Education; Change Management; Partners and Partnerships; Information Technology; Education Industry; Telecommunications Industry; New Jersey

Citation

Educators

Purchase

29 May 2001
Research & Ideas

Race Does Matter in Mentoring

reached the executive level at his organization. Why did he make it when so many other minorities plateaued in middle management? First, Williams had the good fortune to be hired by Nathan Barrett, a white View Details

Keywords: by David A. Thomas

07 Sep 2021
News

One Degree of Difference

Competitiveness and Hurting America’s Middle Class,” by Professor Joseph Fuller and Manjari Raman, a program director and senior researcher at HBS’s Managing the Future of Work project. The impact of the... View Details

Keywords: Jen McFarland Flint; Ambulatory Health Care Services; Health, Social Assistance

12 Nov 2021
Op-Ed

Can Our Parenting Struggles Make Us Better Leaders?

can adopt a middle ground, promoting a sense of autonomy while also allowing for at least some structure. As I’ve found, the best leaders also adopt this middle ground inside organizations, albeit a somewhat... View Details

Keywords: by Ranjay Gulati; Air Transportation

01 Jun 2008
News

Greed, Gullibility, and Optimism

access to financing for veterans, accelerated suburban development and helped make the American dream of home ownership a reality for the middle class. What happened to turn that dream into such a nightmare? Not only in America but also... View Details

Keywords: Deborah Blagg; Management; Management; Management

Career Coach

Sarah Bua

Sarah (HBS ’98) is an executive coach and career advisor with 15+ years of experience coaching students, alumni and executives at Harvard Business School. She has a diverse business background, having worked across multiple industries and functions, including View Details

Keywords: Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management

05 Jun 2014
Research & Ideas

Fixing the ‘I Hate Work’ Blues

highly bureaucratic, multilayered organizations that companies are using to execute their plans. There is so much pressure to realize short-term results that middle managers are consumed by making this... View Details

Keywords: by Bill George

12 Oct 1999
Research & Ideas

What It Takes: Minorities in the Executive Suite

significantly slower rate than their white counterparts as they ascended to middle management, moved more quickly from middle to upper management as they passed plateauing... View Details

Keywords: by Judith A. Ross

01 Jun 2008
News

Immersion Program Digs Deep

241 participated in immersions to China and Vietnam, India, the Middle East, Europe, and New Orleans. A sixth immersion on the health-care industry, chaired by University Professor Michael Porter, took place on campus. HBS senior fellow... View Details

Keywords: immersion; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

23 Apr 2001
Research & Ideas

The Gulf: It’s a Family Affair

of the younger generation abroad. I'm waiting to see how open the senior generation will be to these social changes. What's true in the Gulf region more than almost anywhere else in the world is that there's a huge expatriate work force View Details

Keywords: by Wendy Guild & Andrea Schulman

05 Apr 2021
What Do You Think?

Why Can’t More Leaders Teach?

middle managers, in particular whether it had made such jobs harder and more complex. It is the latest chapter in a long-running examination of the role of middle managers that... View Details

Keywords: by James Heskett

01 Mar 2010
News

Lords of Strategy

John Weber In his new book, The Lords of Strategy: The Secret Intellectual History of the New Corporate World (Harvard Business Press), Walter Kiechel III (MBA ’76) traces the rise of modern management consulting from the 1960s to the... View Details

Keywords: Garry Emmons; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

Profile

Diane Esber

on," says Dianne. During the winter break, for example, Dianne participated in the Middle East immersion led by students from Dubai and Cairo. "It was a chance to do something I couldn't do alone," says Dianne. "We met... View Details

Publications