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  • All HBS Web  (3,513)
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    • News  (990)
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← Page 26 of 3,513 Results →
  • October 1990
  • Case

Manufacturers Hanover Corp.: Customer Profitability Report

By: Robert S. Kaplan
Banking company noting declining profitability from its traditional lending activities has started to measure the total profitability of its lending relationships. A loan pricing model estimates the profit and return-on-equity from commercial loans. Additional work was... View Details
Keywords: Investment Return; Revenue; Commercial Banking; Banks and Banking; Customer Value and Value Chain; Banking Industry
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Kaplan, Robert S. "Manufacturers Hanover Corp.: Customer Profitability Report." Harvard Business School Case 191-068, October 1990.
  • 2021
  • Working Paper

MLS as a Sports Product—The Prominence of the World's Game in the U.S.

By: Stephen A. Greyser and Kenneth Cortsen
The purpose of this Working Paper is to analyze how soccer at the professional level in the U.S., with Major League Soccer as a focal point, has developed over the span of a quarter of a century. It is worthwhile to examine the growth of Major League Soccer (MLS) from... View Details
Keywords: Soccer; Major League Soccer; Sports; Growth and Development; Organizational Structure; Business Model; Sports Industry; United States
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Greyser, Stephen A., and Kenneth Cortsen. "MLS as a Sports Product—The Prominence of the World's Game in the U.S." Harvard Business School Working Paper, No. 21-111, March 2021. (Revised April 2021.)
  • December 2023
  • Article

Recover, Explore, Practice: The Transformative Potential of Sabbaticals

By: Kira Schabram, Matt Bloom and DJ DiDonna
Sabbaticals have seen an exponential growth in adoption over the last two decades and are ascribed extensive benefits by employers and employees alike. Little is known, however, about how individuals spend their time or how their experiences impact them after they... View Details
Keywords: Sabbatical; Personal Development and Career; Employees
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Schabram, Kira, Matt Bloom, and DJ DiDonna. "Recover, Explore, Practice: The Transformative Potential of Sabbaticals." Academy of Management Discoveries 9, no. 4 (December 2023): 441–468.

    David Ager

    David Ager is a Senior Lecturer in Executive Education.  He engages CEOs, CHROs, and their teams to design and deliver customized executive development experiences for executive, senior and high potential leaders.  The companies hail from diverse sectors including... View Details

      Dennis Campbell

      Dennis W. Campbell is currently the Dwight P. Robinson Jr. Professor of Business Administration at Harvard Business School. His research and teaching activities focus broadly on how management control systems can be designed to balance short-term strategy execution... View Details

      Keywords: financial services; service industry; hotels & motels; consumer products; restaurant; manufacturing; professional services
      • August 2017 (Revised April 2024)
      • Case

      Ardian: Portfolio Company Governance

      By: Lynn S. Paine, Emer Moloney and Tonia Labruyere
      Leaders of the mid-cap buyout group at Ardian, the Paris-based private equity firm led by Dominique Senequier, have been asked to review and assess the governance model the firm uses for majority-owned companies in its portfolio. The case describes the governance model... View Details
      Keywords: Corporate Governance; Strategy; Decision Making; Private Equity
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      Paine, Lynn S., Emer Moloney, and Tonia Labruyere. "Ardian: Portfolio Company Governance." Harvard Business School Case 318-017, August 2017. (Revised April 2024.)
      • 28 Jul 2008
      • Research & Ideas

      Making the Decision to Franchise (or not)

      less well-known dynamic of customer differentiation and its effect on the way businesses are structured and run is examined in a recent Harvard Business School working paper, "Organizational Design and Control across Multiple Markets: The... View Details
      Keywords: by Julia Hanna; Retail

        Karim R. Lakhani

        Karim R. Lakhani is the Dorothy & Michael Hintze Professor of Business Administration at the Harvard Business School. He specializes in technology management, innovation, digital transformation and artificial... View Details

        Keywords: biotechnology; communications; computer; health care; high technology; information technology industry; internet; pharmaceuticals; software; video games
        • 2021
        • Article

        Designing, Not Checking, for Policy Robustness: An Example with Optimal Taxation

        By: Benjamin B. Lockwood, Afras Sial and Matthew C. Weinzierl
        Economists typically check the robustness of their results by comparing them across plausible ranges of parameter values and model structures. A preferable approach to robustness—for the purposes of policymaking and evaluation—is to design policy that takes these... View Details
        Keywords: Optimal Taxation; Income Tax; Social Welfare; Elasticity; Income; Taxation; Policy
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        Lockwood, Benjamin B., Afras Sial, and Matthew C. Weinzierl. "Designing, Not Checking, for Policy Robustness: An Example with Optimal Taxation." Tax Policy and the Economy 35 (2021).
        • June 2020
        • Case

        RBC: Transforming Transformation (A)

        By: Ethan Bernstein, Francesca Gino and Aldo Sesia
        In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details
        Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada
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        Bernstein, Ethan, Francesca Gino, and Aldo Sesia. "RBC: Transforming Transformation (A)." Harvard Business School Case 920-008, June 2020.
        • 28 Mar 2025
        • News

        New MBA Course Uses AI Tools to Help Students Stay on the Pulse of AI

        • 08 Feb 2022
        • Research & Ideas

        Silos That Work: How the Pandemic Changed the Way We Collaborate

        Employers were so impressed with how smoothly their employees handled remote work during the dramatic lockdowns in the first year of the COVID-19 pandemic that many are going permanently remote, ditching expensive office leases and... View Details
        Keywords: by Jay Fitzgerald
        • 02 Jul 2009
        • Working Paper Summaries

        Technology Innovation and Diffusion as Sources of Output and Asset Price Fluctuations

        Keywords: by Diego A. Comin, Mark Gertler & Ana Maria Santacreu; Technology
        • 04 Sep 2019
        • Blog Post

        A Guided Experience into the World of Entrepreneurship

        people start companies, I knew that this was the best program for me.” Stan had already gained an impressive amount of experience at Microsoft where he worked on operating systems and with online payments technology, responsibilities that... View Details
        • 2018
        • Chapter

        New Prospects for Organizational Democracy?: How the Joint Pursuit of Social and Financial Goals Challenges Traditional Organizational Designs

        By: Julie Battilana, Michael Fuerstein and Michael Lee
        For an extended period during the first half of the 20th century, industrial democracy was a vibrant movement, with ideological and organizational ties to a thriving unionism. In 2015, however, things look different. While there are instances of democracy in the... View Details
        Keywords: Organizational Design; Social Enterprise; Values and Beliefs; Integration; Theory
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        Battilana, Julie, Michael Fuerstein, and Michael Lee. "New Prospects for Organizational Democracy? How the Joint Pursuit of Social and Financial Goals Challenges Traditional Organizational Designs." In Capitalism Beyond Mutuality? Perspectives Integrating Philosophy and Social Science, edited by Subramanian Rangan, 256–288. Oxford, UK: Oxford University Press, 2018.
        • 2011
        • Article

        The Dynamics of Warmth and Competence Judgments, and Their Outcomes in Organizations

        By: Amy J.C. Cuddy, Peter Glick and Anna Beninger
        Two traits-warmth and competence-govern social judgments of individuals and groups, and these judgments shape people's emotions and behaviors. This paper describes the causes and consequences of warmth and competence judgments; how, when, and why they determine... View Details
        Keywords: Judgments; Organizations; Emotions; Behavior; Selection and Staffing; Performance Evaluation; Resource Allocation; Valuation; Competency and Skills; Information; Research
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        Cuddy, Amy J.C., Peter Glick, and Anna Beninger. "The Dynamics of Warmth and Competence Judgments, and Their Outcomes in Organizations." Research in Organizational Behavior 31 (2011): 73–98.
        • 05 Sep 2006
        • Working Paper Summaries

        Optimal Reserve Management and Sovereign Debt

        Keywords: by Laura Alfaro & Fabio Kanczuk
        • Article

        New Sales Realities

        By: Frank V. Cespedes
        Business leaders need to understand that it’s the fit of People, Process, Pricing, and Partners that drives sales effectiveness. As firms confront new buying processes, required sales competencies affect hiring, training, and development (People). Without a coherent... View Details
        Keywords: Sales; Performance Effectiveness
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        Cespedes, Frank V. "New Sales Realities." International Journal of Sales Transformation 7.1 (April 2021): 26–27.
        • 15 Sep 2008
        • Research & Ideas

        The Coming Transformation of Social Enterprise

        sense when the for-profit and nonprofit parts are tightly linked by a common purpose or platform. For example, in health care several very successful social entrepreneurs have created a hybrid model where... View Details
        Keywords: by Roger Thompson
        • Article

        After the Fall: Reintegrating the Corrupt Organization

        By: Michael D. Pfarrer, K. A. DeCelles, Ken G. Smith and M. Susan Taylor
        We propose a four-stage model of the organizational actions that potentially increase the speed and likelihood that an organization will restore its legitimacy with stakeholders following a transgression. Organizations that work to discover the facts of the... View Details
        Keywords: Ethics; Reputation; Business and Stakeholder Relations
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        Pfarrer, Michael D., K. A. DeCelles, Ken G. Smith, and M. Susan Taylor. "After the Fall: Reintegrating the Corrupt Organization." Academy of Management Review 33, no. 3 (July 2008): 730–749.
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