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  • All HBS Web  (15,058)
    • People  (41)
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  • July 2019 (Revised May 2020)
  • Case

AT&T, Retraining, and the Workforce of Tomorrow

By: William R. Kerr, Joseph B. Fuller and Carl Kreitzberg
By the late 2000s, rapid changes in the telecommunications industry forced AT&T’s management team to take on a task that CEO Randall Stephenson called the “biggest logistical challenge” they had ever seen: retraining 100,000 workers by 2020. In 2012, internal company... View Details
Keywords: AT&T; Workforce; Skills; Future Of Work; Telecommunications; Unions; Technological Change; Layoffs; MOOCS; Strategic Planning; Employees; Training; Competency and Skills; Labor; Learning; Labor Unions; Technology Adoption; Talent and Talent Management; Telecommunications Industry; Communications Industry; United States
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Kerr, William R., Joseph B. Fuller, and Carl Kreitzberg. "AT&T, Retraining, and the Workforce of Tomorrow." Harvard Business School Case 820-017, July 2019. (Revised May 2020.)
  • June 1995 (Revised August 1995)
  • Background Note

Managing IT in the 1990s: Communications Technology

By: Lynda M. Applegate and Geoffrey Bock
Provides an overview of the basic technologies that comprise the communications infrastructure of a firm. Network architecture, wide area networks, local area networks, communication media, network protocols, and basic principles of data transmission over networks are... View Details
Keywords: Management; Information Technology; Communication Technology
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Applegate, Lynda M., and Geoffrey Bock. "Managing IT in the 1990s: Communications Technology." Harvard Business School Background Note 195-270, June 1995. (Revised August 1995.)
  • 2011
  • Article

A Choice Prediction Competition for Social Preferences in Simple Extensive Form Games: An Introduction

By: Eyal Ert, Ido Erev and Alvin E. Roth
Two independent, but related, choice prediction competitions are organized that focus on behavior in simple two-person extensive form games: one focuses on predicting the choices of the first mover and the other on predicting the choices of the second mover. The... View Details
Keywords: Forecasting and Prediction; Behavior; Decision Choices and Conditions; Competition; Motivation and Incentives; Game Theory; Fairness
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Ert, Eyal, Ido Erev, and Alvin E. Roth. "A Choice Prediction Competition for Social Preferences in Simple Extensive Form Games: An Introduction." Special Issue on Predicting Behavior in Games. Games 2, no. 3 (September 2011): 257–276.
  • Web

Technology & Operations Management - Doctoral

Technology & Operations Management The doctoral program in Technology & Operations Management prepares students to conduct important research on a broad range of issues in... View Details
  • August 1997 (Revised June 1999)
  • Case

Providian Trust: Tradition and Technology (A)

By: F. Warren McFarlan and Melissa Dailey
A major trust company attempts to implement a major software system while simultaneously reengineering business processes. Providian Trust, a previously non-IT intensive organization, must completely reposition its management of technology to deal with IT's new... View Details
Keywords: Change Management; Financial Institutions; Business Processes; Organizational Change and Adaptation; Information Technology; Applications and Software; Financial Services Industry
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McFarlan, F. Warren, and Melissa Dailey. "Providian Trust: Tradition and Technology (A)." Harvard Business School Case 398-008, August 1997. (Revised June 1999.)
  • 2014
  • Chapter

Technology Diffusion: Measurement, Causes and Consequences

By: Diego A. Comin and Marti Mestieri
This chapter discusses different approaches pursued to explore three broad questions related to technology diffusion: what general patterns characterize the diffusion of technologies, and how have they changed over time; what are the key drivers of technology, and what... View Details
Keywords: Measurement and Metrics; Technology Adoption
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Comin, Diego A., and Marti Mestieri. "Technology Diffusion: Measurement, Causes and Consequences." In Handbook of Economic Growth. Vol. 2, edited by Philippe Aghion and Steven Durlauf, 565–622. Elsevier, 2014.
  • 1995
  • Working Paper

Learning Before Doing in the Development of New Process Technology

By: Gary P. Pisano
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Pisano, Gary P. "Learning Before Doing in the Development of New Process Technology." Harvard Business School Working Paper, No. 96-013, September 1995.
  • November 2004
  • Case

Technology Commercialization at the Massachusetts General Hospital

The Department of Corporate Sponsored Research & Licensing (CSRL) at the Massachusetts General Hospital (MGH) serves as the primary interface between the hospital and the private sector. Examines the range of issues related to the commercialization of MGH's... View Details
Keywords: Technological Innovation; Conflict of Interests; Commercialization; Higher Education; Health Care and Treatment; Education Industry; Health Industry; Massachusetts
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West, Jonathan, and Mona Ashiya. "Technology Commercialization at the Massachusetts General Hospital." Harvard Business School Case 605-049, November 2004.
  • Article

Lone Inventors as Sources of Technological Breakthroughs: Myth or Reality?

Are lone inventors more or less likely to invent breakthroughs? Recent research has attempted to resolve this question by considering the variance of creative outcome distributions. It has implicitly assumed a symmetric thickening or thinning of both tails, i.e., that... View Details
Keywords: Experience and Expertise; Collaborative Innovation and Invention; Independent Innovation and Invention; Patents; Groups and Teams; Creativity
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Singh, Jasjit, and Lee Fleming. "Lone Inventors as Sources of Technological Breakthroughs: Myth or Reality?" Management Science 56, no. 1 (January 2010).
  • November 2006
  • Case

Brontes Technologies -- 2005

By: William A. Sahlman and Caroline Perkins
Describes a set of decisions confronting the founders of a company developing a new device for taking three-dimensional pictures of teeth in order to improve dental outcomes. The company needs more money and must choose between raising new equity capital from a venture... View Details
Keywords: Borrowing and Debt; Business Startups; Medical Devices and Supplies Industry
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Sahlman, William A., and Caroline Perkins. "Brontes Technologies -- 2005." Harvard Business School Case 807-101, November 2006.
  • Web

Staff | Information Technology

Staff Harvard Business School (HBS) IT delivers and supports the strategic technology solutions you need to help HBS shape the future of business. Whether we're behind the scenes ensuring the security and... View Details
  • February 1994
  • Case

Alpha-Beta Technology, Inc.: Pioneering Carbohydrate Technology

Alpha-Beta was founded in 1988 by two scientist-entrepreneurs with ten patents on carbohydrate technology. In 1991, the company faces critical questions about how to focus its product definition from among several promising, but risky, choices. How should they analyze... View Details
Keywords: Technological Innovation; Product Design; Entrepreneurship; Product Development; Biotechnology Industry
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Teisberg, Elizabeth O. "Alpha-Beta Technology, Inc.: Pioneering Carbohydrate Technology." Harvard Business School Case 794-093, February 1994.
  • 11 Sep 2012
  • Working Paper Summaries

Spatial Organization of Firms: Internal and External Agglomeration Economies and Location Choices Through the Value Chain

Keywords: by Juan Alcácer & Mercedes Delgado
  • 20 Sep 2017
  • News

Harvard Business School report highlights ranked choice voting among reforms

  • November 2002 (Revised June 2003)
  • Case

Corning, Inc.: Technology Strategy in 2003

By: Rebecca Henderson
Corning, Inc. has a 150-year history of building a strategy around innovation. Founded as a glass manufacturer in 1851, the company quickly established itself as a maker of specialty glass products and over the next 100 years diversified into light bulbs, television,... View Details
Keywords: Information Technology; Strategy; Innovation Strategy; Situation or Environment; Research and Development; Consumer Products Industry; United States
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Henderson, Rebecca. "Corning, Inc.: Technology Strategy in 2003." Harvard Business School Case 703-440, November 2002. (Revised June 2003.)

    Are the 'Best and Brightest' Going into Finance? Skill Development and Career Choice of MIT Graduates

    Abstract

    Using detailed data on recipients of bachelor's degrees from MIT between 2006 and 2012, I examine the selection of students into finance or science and engineering (S&E). I find that academic achievement in college is negatively correlated with... View Details

    • 18 Apr 2016
    • News

    Women Who Don't Negotiate Could Be Making a Smart Choice

    • April 2002
    • Teaching Note

    Managing Technology Ventures - Module Teaching Note (TN)

    By: Alan D. MacCormack
    Describes the conceptual foundations for a module on venture design, which forms part of an MBA course called Managing Technology Ventures. The objective of the course is to teach students how to think critically about the design of a technology venture, using cases... View Details
    Keywords: Business Education; Business or Company Management; Organizational Design; Risk and Uncertainty; Opportunities; Technology
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    MacCormack, Alan D. "Managing Technology Ventures - Module Teaching Note (TN)." Harvard Business School Teaching Note 602-139, April 2002.
    • November 2007 (Revised March 2014)
    • Case

    Excerpts from Interview with Jim Triandiflou, Founder of Ockham Technologies

    By: Noam Wasserman
    Describes the issues facing a founder-CEO regarding building a board, assembling an executive team, managing tension between co-founders, and outsourcing system development work. The abridged version does not include the introduction and final sections of the full case... View Details
    Keywords: Entrepreneurship; Governing and Advisory Boards; Job Cuts and Outsourcing; Management Teams; Managerial Roles; Conflict Management
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    Wasserman, Noam. "Excerpts from Interview with Jim Triandiflou, Founder of Ockham Technologies." Harvard Business School Case 808-088, November 2007. (Revised March 2014.)
    • 01 Dec 2000
    • News

    Everything Old Is New Again: The History of Technological Frontiers

    Spar, adding dryly, "Ayn Rand is alive and well and living in Silicon Valley." These prognosticators, from Spar's perspective, ignore the fact that there are precedents — technological breakthroughs in the course View Details
    Keywords: Laura Singleton; Microsoft; News, Library, Internet, and Other Services; Information; Broadcasting (except Internet); Information
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