Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (15,860) Arrow Down
Filter Results: (15,860) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (15,860)
    • People  (43)
    • News  (3,080)
    • Research  (10,136)
    • Events  (75)
    • Multimedia  (257)
  • Faculty Publications  (8,271)

Show Results For

  • All HBS Web  (15,860)
    • People  (43)
    • News  (3,080)
    • Research  (10,136)
    • Events  (75)
    • Multimedia  (257)
  • Faculty Publications  (8,271)
← Page 258 of 15,860 Results →

    John T. Gourville

    John Gourville is the Albert J. Weatherhead, Jr. Professor of Business Administration at the Harvard Business School.  He joined the HBS Marketing Unit in 1995 after receiving his Ph.D. at the University of Chicago in marketing and behavioral research.  His most... View Details

    Keywords: agribusiness; biotechnology; consumer products; health care; high technology; medical supplies; pharmaceuticals; retailing
    • 16 Jun 2015
    • First Look

    First Look: June 16, 2015

    audit teams are all-male, and when the audits were paid for by the supplier instead of by the buyer. We describe implications for firms relying on social auditors and for auditing firms. Download working paper:... View Details
    Keywords: Sean Silverthorne
    • Forthcoming
    • Article

    Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact

    By: Michelle A. Kinch and Ryan W. Buell
    Prior research in social psychology has shown that when people feel anxious, they seek advice from others. However, companies that operate in high-anxiety settings (like financial services, health care, and education) are increasingly deploying self-service... View Details
    Keywords: Anxiety; Self-service; Empirical Operations; Behavioral Operations; Communication Technology; Behavior; Customer Focus and Relationships; Trust; Satisfaction; Financial Services Industry
    Citation
    Find at Harvard
    Purchase
    Related
    Kinch, Michelle A., and Ryan W. Buell. "Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact." Management Science (forthcoming). (Pre-published online March 31, 2025.)
    • 28 Jan 2020
    • Book

    Advanced Leadership Requires More Than Outside-The-Box Thinking

    University, where senior and retired executives learn to develop leadership skills in the service of solving large social problems. Many of the examples in the book come from her experience leading that program. Sean Silverthorne: We’re... View Details
    Keywords: by Sean Silverthorne
    • December 2018
    • Article

    Cross-boundary Teaming for Innovation: Integrating Research on Teams and Knowledge in Organizations

    By: Amy C. Edmondson and Jean-François Harvey
    Cross-boundary teaming, within and across organizations, is an increasingly popular strategy for innovation. Knowledge diversity is seen to expand the range of views and ideas that teams can draw upon to innovate. Yet, case studies reveal that teaming across knowledge... View Details
    Keywords: Teams; Innovation; Groups and Teams; Innovation and Invention; Knowledge; Performance Effectiveness
    Citation
    Find at Harvard
    Related
    Edmondson, Amy C., and Jean-François Harvey. "Cross-boundary Teaming for Innovation: Integrating Research on Teams and Knowledge in Organizations." Special Issue on Creating High Performance Teamwork in Organizations. Human Resource Management Review 28, no. 4 (December 2018): 347–360.
    • June 2011 (Revised June 2011)
    • Case

    Calit2: A UC San Diego, UC Irvine Partnership

    By: Linda A. Hill and Alison Berkley Wagonfeld
    Larry Smarr, the founding director of the California Institute for Telecommunications and Information Technology (Calit2), reflects on the Institute's past 10 years of successes and challenges. In 2010, more than 700 university scientists, artists, engineers, and... View Details
    Keywords: Success; Problems and Challenges; Innovation and Invention; Projects; Leadership; Innovation Leadership; Partners and Partnerships; Information Technology Industry; Telecommunications Industry; California
    Citation
    Find at Harvard
    Related
    Hill, Linda A., and Alison Berkley Wagonfeld. "Calit2: A UC San Diego, UC Irvine Partnership." Harvard Business School Case 411-105, June 2011. (Revised June 2011.)
    • May 2011 (Revised January 2012)
    • Supplement

    OPOWER: Increasing Energy Efficiency through Normative Influence (B)

    By: Maarten W. Bos, Amy J.C. Cuddy and Kyle Todd Doherty
    The case profiles OPOWER, an energy efficiency software company that applies Cialdini's principles of social influence to successfully encourage consumers to reduce their energy usage. OPOWER was co-founded in 2008 by two young Harvard graduates, Dan Yates and Alex... View Details
    Keywords: Energy Conservation
    Citation
    Purchase
    Related
    Bos, Maarten W., Amy J.C. Cuddy, and Kyle Todd Doherty. "OPOWER: Increasing Energy Efficiency through Normative Influence (B)." Harvard Business School Supplement 911-061, May 2011. (Revised January 2012.)
    • 01 Feb 2022
    • Book

    Innovation Isn’t Just for Startups: How Big Companies Can Succeed

    between explorers and startup entrepreneurs? Michael Tushman: These explorers have the energy, passion, drive, and perseverance to go against the core part of the organization to do this reinvention of IBM or Analog Devices. It also takes the passion of the explorer to... View Details
    Keywords: by Lane Lambert
    • Web

    Speeding Up the Trade: Clippers and Steamships - A Chronicle of the China Trade

    Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business Research Associates View Details
    • December 2011
    • Article

    Globalization and Beauty: A Historical and Firm Perspective

    By: G. Jones
    This paper uses the beauty industry to explore the impact of globalization over the very long run. As the first wave of modern globalization started in the nineteenth century, there began a massive homogenization of beauty ideals around the world that has, to some... View Details
    Keywords: Globalization; Business Ventures; Trends; Societal Protocols; Value; Brands and Branding; Perception; Entrepreneurship; Beauty and Cosmetics Industry
    Citation
    Find at Harvard
    Read Now
    Related
    Jones, G. "Globalization and Beauty: A Historical and Firm Perspective." Ou Mei yan jiu [EurAmerica] 41, no. 4 (December 2011): 885–916.
    • February 2023
    • Case

    Ransomware Attack at Springhill Medical Center

    By: Suraj Srinivasan and Li-Kuan (Jason) Ni
    In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details
    Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; United States; Alabama
    Citation
    Educators
    Purchase
    Related
    Srinivasan, Suraj, and Li-Kuan (Jason) Ni. "Ransomware Attack at Springhill Medical Center." Harvard Business School Case 123-065, February 2023.
    • Web

    Aldrich Hall | About

    Jr. was a noted philanthropist who believed that wealth should be “an instrumentality of constructive social living.” In that spirit, he was president of the Rockefeller Foundation, funded the restoration of Colonial Williamsburg,... View Details
    • 2013
    • Chapter

    Beyond Platinum: Making the Case for Titanium Buildings

    By: Jock Herron, Amy C. Edmondson and Robert G. Eccles
    Buildings are the nation's greatest energy consumers. Forty percent of all our energy is used for heating, cooling, lighting, and powering machines and devices in buildings. And despite decades of investment in green construction technologies, residential and... View Details
    Keywords: Buildings and Facilities; Energy; Attitudes; Environmental Sustainability; Construction Industry; Green Technology Industry; United States
    Citation
    Find at Harvard
    Purchase
    Related
    Herron, Jock, Amy C. Edmondson, and Robert G. Eccles. "Beyond Platinum: Making the Case for Titanium Buildings." Chap. 4 in Constructing Green: The Social Structures of Sustainability, by Rebecca L. Henn and Andrew J. Hoffman, 77–100. MIT Press, 2013.
    • 12 Nov 2008
    • First Look

    First Look: November 12, 2008

    Working Papers Direct versus Indirect Colonial Rule in India: Long-term Consequences (revised) Author: Lakshmi Iyer Abstract This paper compares economic outcomes across areas in India which were under direct British colonial rule with areas which were under indirect... View Details
    Keywords: Martha Lagace
    • 28 Sep 2007
    • Working Paper Summaries

    Digital Interactivity: Unanticipated Consequences for Markets, Marketing, and Consumers

    Keywords: by John A. Deighton & Leora Kornfeld
    • 02 Nov 2006
    • Working Paper Summaries

    Managing Functional Biases in Organizational Forecasts: A Case Study of Consensus Forecasting in Supply Chain Planning

    Keywords: by Rogelio Oliva & Noel H. Watson
    • March 2024
    • Exercise

    'Storrowed': A Generative AI Exercise

    By: Mitchell Weiss
    "Storrowed" is an exercise to help participants raise their capacity and curiosity for generative AI. It focuses on generative AI for problem understanding and ideation, but can be adapted for use more broadly. Participants use generative AI tools to understand a... View Details
    Keywords: AI and Machine Learning; Problems and Challenges
    Citation
    Purchase
    Related
    Weiss, Mitchell. "'Storrowed': A Generative AI Exercise." Harvard Business School Exercise 824-188, March 2024.
    • June 2023
    • Teaching Note

    From Cradle to Heaven: Taikang Insurance Group

    By: William C. Kirby and Noah B. Truwit
    Teaching Note for HBS Case No. 320-088. The case explores the rise of Taikang Insurance Group and its quest to be a leader of one of China's fastest-growing industries. Due to China's underdeveloped social welfare state, Taikang saw an opportunity for the private... View Details
    Keywords: Health Care and Treatment; Government and Politics; Health Industry; China
    Citation
    Purchase
    Related
    Kirby, William C., and Noah B. Truwit. "From Cradle to Heaven: Taikang Insurance Group." Harvard Business School Teaching Note 323-126, June 2023.
    • June 2014 (Revised November 2014)
    • Case

    Investing in Online Marketplaces

    By: Andrei Hagiu and Hermes Alvarez
    Simon Rothman had recently been promoted from executive-in-residence to Partner at esteemed venture capital firm Greylock Partners and placed in charge of managing a $100 million early-stage fund commitment dedicated to online marketplaces. In Greylock's view, 2014 was... View Details
    Keywords: Business Models; Competitive Advantage; Entrepreneurship; Internet; Investments; Networks; Technology; Venture Capital
    Citation
    Educators
    Purchase
    Related
    Hagiu, Andrei, and Hermes Alvarez. "Investing in Online Marketplaces." Harvard Business School Case 714-520, June 2014. (Revised November 2014.)
    • 2010
    • Chapter

    Understanding and Coping with the Increasing Risk of System-Level Accidents

    By: Dutch Leonard and Arnold M. Howitt
    The world has seen a number of recent events in which major systems came to a standstill, not from one cause alone but from the interaction of a combination of causes. System-level accidents occur when anomalies or errors in different parts of an interconnected system... View Details
    Keywords: Economics; Globalization; Risk Management; Boundaries; System Shocks
    Citation
    Related
    Leonard, Dutch, and Arnold M. Howitt. "Understanding and Coping with the Increasing Risk of System-Level Accidents." In Integrative Risk Management: Advanced Disaster Recovery, edited by Simon Woodward. Zurich, Switzerland: Swiss Re, Centre for Global Dialogue, 2010.
    • ←
    • 258
    • 259
    • …
    • 792
    • 793
    • →
    ǁ
    Campus Map
    Harvard Business School
    Soldiers Field
    Boston, MA 02163
    →Map & Directions
    →More Contact Information
    • Make a Gift
    • Site Map
    • Jobs
    • Harvard University
    • Trademarks
    • Policies
    • Accessibility
    • Digital Accessibility
    Copyright © President & Fellows of Harvard College.