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  • All HBS Web  (5,588)
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  • All HBS Web  (5,588)
    • People  (14)
    • News  (1,103)
    • Research  (3,505)
    • Events  (11)
    • Multimedia  (22)
  • Faculty Publications  (2,311)
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  • 28 May 2013
  • First Look

First Look: May 28

chosen strategy. By enabling an honest, organization-wide, and public conversation, senior management teams, working collaboratively with scholar-consultants and organizational members, have access to valid data (the unvarnished truth),... View Details
Keywords: Sean Silverthorne
  • 10 Nov 2014
  • HBS Case

How Restaurants in Lima and Copenhagen Became Best in the World

Great chefs, like great artists, go far beyond their materials (in this case, food) to provoke an experience that fulfills their creative vision. Unlike artists, however, they are running a business that requires putting diners in the seats, balancing costs, and View Details
Keywords: by Michael Blanding; Food & Beverage
  • 01 Oct 2002
  • News

View from the Top

a culture in business that does not tolerate “nodders” and “yes men,” neither in management nor in the boardroom. We need a culture that is willing, when necessary, to ask awkward and embarrassing questions and that insists on believable... View Details
  • 01 Dec 2004
  • News

Retirement's Changing Face

for alumni approaching retirement: Cut back work hours gradually, develop outside interests, and consider serving in local or state government. “You can run for office, make a contribution, and not give up your retirement. MBAs have been schooled in the View Details
Keywords: Personal Services
  • 13 Feb 2019
  • News

We’re All Going to Get Hacked

handwritten checks. They had burned it all down. And now they needed someone to help them rebuild it. In hindsight, Rothrock says, the answer to Sony’s break-in was to isolate and treat the affected area, not tear it all down. But he gets it—executives and View Details
  • September 2020 (Revised September 2021)
  • Supplement

Student Success at Georgia State University (B)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Values and Beliefs; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
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Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (B)." Harvard Business School Supplement 621-039, September 2020. (Revised September 2021.)
  • 20 Oct 2009
  • First Look

First Look: October 20

Institutions: Crisis and Choice in the International Financial Architecture Author:Laura Alfaro Publication:World Scientific Publishing Company, in press Abstract All managers face a business environment in which international and... View Details
Keywords: Martha Lagace
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

more specific rules. “Regulators should have the temperament that ‘we need to make this thing work,’ but most regulators don’t think about it that way and just want to protect the down side,” Lal says. “Regulators should have an open mind, setting guidelines that limit... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 08 Oct 2014
  • Research & Ideas

Who Is the Chief Sustainability Officer?

savings they achieve from reduced energy use, rather than taking risks with more ambitious sustainability plans. "Many organizations are afraid to raise the stakes and make bigger bets," Serafeim says. "It's not easy to... View Details
Keywords: by Dina Gerdeman; Manufacturing
  • 15 Nov 2024
  • News

Driving Change

Speaking to nearly 700 alumni at the Women’s Leadership Summit last week, HBS Professor Robin Ely addressed both current and emerging challenges facing women in leadership roles, while emphasizing the critical importance of continued progress. “Today, we face a fresh... View Details
  • 15 Dec 2015
  • News

The Year in Ideas 2015

medical innovations. Jessica Beck and Marcela Sapone (both MBA 2015) launched the automated “personal butler” service Hello Alfred in a crowded on-demand marketplace. The service corrals other on-demand services, offering customers both a single, simple portal and an... View Details
Keywords: Julia Hanna, Christine Lejeune, Dan Morrell, and April White
  • 02 Mar 2016
  • News

On Credit

be. From outsiders we learn that she is a very industrious & prudent old lady, well meaning & will not bargain for more than she intends to pay for, that she is doing a snug business (which is managed by her son ‘Herman,’ aged 24, who has... View Details
Keywords: Julia Hanna
  • 13 Jul 2010
  • First Look

First Look: July 13

restricted number of candidates coexist alongside those offering a larger number of candidates, even though the existing literature on network effects suggests that the latter should always dominate the former. Download the paper:... View Details
Keywords: Martha Lagace
  • 18 Sep 2013
  • Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

risks, without higher authorities specifying what such a risk might entail, is de facto silent. More generally, whenever an employer calls for a member to pass a judgment without specifying how to do so, silence prevails. But if this... View Details
Keywords: by Sean Silverthorne; Education
  • 16 Jun 2015
  • First Look

First Look: June 16, 2015

manufacture their goods risk reputational harm if the working conditions in those factories are revealed to be dangerous, illegal, or otherwise problematic. While firms are increasingly relying on private-sector "social... View Details
Keywords: Sean Silverthorne
  • 28 Apr 2014
  • Research & Ideas

Football Stars Debate ‘The Social Capital of the Savvy Athlete’

about making money, but about managing it. "Financial literacy is not something that exists in the inner city," he said. Foxworth said that any conversation about working hard and staying in school must be framed in terms of... View Details
Keywords: by Carmen Nobel; Sports
  • 19 Sep 2024
  • Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

notice, such as managers and their direct reports. “What characterizes these nonroutine tasks is ambiguity,” Choudhury explains. “You have more intermittent and sudden problems, so you need to be able to talk without advanced warning.”... View Details
Keywords: by Michael Blanding
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

adjust products to highly protected markets or respond to limited local competition. In the contemporary global economy, political risks partially declined with the spread of liberalization and the abandonment of anti-foreign... View Details
Keywords: Sean Silverthorne
  • 17 Dec 2013
  • First Look

First Look: December 17

stylized facts: (i) shocks to N have a large effect on S, (ii) business cycles in N lead over medium-term fluctuations in S, (iii) the outputs in S and N co-move more than their consumption, and (iv) interest rates in S are counter-cyclical. August 2013 International... View Details
Keywords: Carmen Nobel
  • 01 Dec 1999
  • News

The Way You See It

appeared in 1925, Harvard Business School has sent forth tens of thousands of MBA and Executive Education graduates into the world. As managers, leaders, and entrepreneurs, the School's alumni body collectively has had an impact on View Details
Keywords: Garry Emmons. Data collection by Ericka Webb.
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