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  • Career Coach

Phillip Andrews

Phillip (MPA, New Hampshire ’06; JD, Suffolk Law ’09) is formerly a Corporate Relations Director in HBS Career & Professional Development responsible for employer relations in Africa, Europe, Latin America, and the Middle East, as well as the Energy, Cleantech,... View Details
Keywords: Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management
  • September 2021 (Revised November 2022)
  • Case

Community Solutions

By: Brian Trelstad and Tom Quinn
Community Solutions was an anti-homelessness nonprofit founded in 2011 after protagonist Rosanne Haggerty grew frustrated with the limited impact of traditional housing and outreach strategies. It set an ambitious goal, reached in some partner communities, of ending... View Details
Keywords: Change; Change Management; Disruption; Transformation; Communication; Communication Strategy; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Social Entrepreneurship; Ethics; Values and Beliefs; Capital Budgeting; Capital Markets; Country; Government Administration; Government Legislation; Housing; Disruptive Innovation; Innovation and Invention; Innovation Strategy; Knowledge Sharing; Leading Change; Resource Allocation; Mission and Purpose; Performance Evaluation; Performance Improvement; Philanthropy and Charitable Giving; Opportunities; Social Enterprise; Nonprofit Organizations; Human Needs; Public Opinion; Social Issues; Societal Protocols; Poverty; Welfare; Well-being; System; Equality and Inequality; Consulting Industry; Real Estate Industry; United States; New York (city, NY); Florida; Texas
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  • 01 Mar 2023
  • News

Enabling Students to Pursue Their Passions

and development manager for the United States—and sole US employee—of a Canadian pastry company. The job exposed him to many facets of the food and tourism industries, but it also kept him on the road 200 nights a year, and Bagala yearned... View Details
Keywords: April White
  • March 2021 (Revised August 2024)
  • Case

Hotwire.com: Navigating Through Turbulence

By: Jeffrey F. Rayport, Manny de Zarraga and Eric Levine
On September 10, 2001, after speaking at an industry conference at New York’s World Trade Center, Hotwire co-founder Spencer Rascoff boarded a flight from Newark to San Francisco. After returning home, Rascoff awoke the next morning to a phone call informing him that... View Details
Keywords: September 11; Corporate Entrepreneurship; Business Growth and Maturation; Disruption; Decisions; Job Cuts and Outsourcing; Growth Management; Digital Platforms; Problems and Challenges; Risk and Uncertainty; Expansion; Internet and the Web; Leading Change; Leadership Style; Air Transportation Industry; Tourism Industry; San Francisco
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  • Web

Past Issues - Alumni

a healthy appetite for risk can shape a life Blissful Thinking Happiness research is all the rage. How understanding the origins of joy can improve the way we lead organizations—and our personal lives What We’re Reading Novels and... View Details
  • 26 Feb 2007
  • Research & Ideas

The Power of the Noncompete Clause

passed, often twelve to twenty-four months. Such a clause, for instance, sparked a public legal battle two years ago when Google hired away a top Microsoft executive, Kai-Fu Lee. But disputes and tensions over noncompetes are not isolated instances. As most View Details
Keywords: by Martha Lagace
  • 01 Jun 2009
  • News

Letters to the Editor

many organizers use high-pressure tactics to get cards signed. Probably the most damaging however is the impact unions have on innovation. Unions fight change — any change — on the factory floor. Over the years, management gives up trying... View Details
Keywords: News, Library, Internet, and Other Services; Information
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

falls between a security and a real estate investment. The risk and control characteristics also vary. This case explores both the valuation of the property and the logistical issues around managing it, as... View Details
Keywords: Sean Silverthorne
  • 06 Dec 2018
  • News

Source Code

brain-like?” And that, she says, is the key not only to better AI, but to a better understanding of what makes us human. When Dubinsky declares something to be the next big thing, it isn’t empty Valley bravado. She has worked at the forefront of personal computing at... View Details
Keywords: Dan Morrell; illustrations by Daniel Hertzberg
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

not born but made. In a book dense with epiphanies, the most galvanizing one may be that the power to lead courageously resides in each of us. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53588 forthcoming Journal of Service View Details
Keywords: Sean Silverthorne
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

infrastructure and ready talent, and an underdeveloped consumer market. Some innovators, however, have succeeded by building franchises to serve poorer consumer segments; tapping the vast opportunity represented by nonconsumption; internalizing View Details
Keywords: Sean Silverthorne
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

overstretch ARK's organizational capacity and risk failing to maintain the highest quality of delivery? Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=309036 Allston: Brand vs.... View Details
Keywords: Martha Lagace
  • 27 Aug 2013
  • First Look

First Look: August 27

payments in the remaining months. Concerns about later-life income, spending flexibility, and counterparty risk are the most important self-reported motives that influence the annuitization decision. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

around physical and mental health is not a luxury or a frill, but an essential aspect of risk management. CEOs and top management need to prioritize taking care of their own health. Boards need to persuade... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • March 2022
  • Case

The Goldman Sachs 10,000 Small Businesses Program: 2009-2021

By: Leonard A. Schlesinger and Julia Kelley
In December 2021, more than a decade after its founding, Goldman Sachs’s 10,000 Small Businesses program was still going strong — and the firm now needed to evaluate potential program modifications to reach a wider group of small business owners. Launched in the... View Details
Keywords: COVID-19 Pandemic; Small Business; Business Education; Curriculum and Courses; Government and Politics; Knowledge; Knowledge Dissemination; Labor; Employment; Human Capital; Management; Goals and Objectives; Organizations; Mission and Purpose; Corporate Social Responsibility and Impact; Programs; Networks; Social Enterprise; Society; Strategy; Demographics; Diversity; Financial Services Industry; North and Central America; United States; New York (city, NY); New York (state, US)
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  • 27 Feb 2007
  • First Look

First Look: February 27, 2007

Business School Case 207-092 How should creditors pursue their claims in a multi-jurisdiction bankruptcy? David Butters, Managing Director at Lehman Brothers, negotiates a restructuring of Navigator Gas Transport, a shipping company that... View Details
Keywords: Martha Lagace
  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

recognize that patients know themselves better than anyone and therefore value their insights. Of course, not everyone is interested in or capable of engaging in the management of his or her own health. Some are fatalistic; others avoid... View Details
Keywords: by John A. Quelch; Health
  • 13 Feb 2025
  • Blog Post

IFC India 2025: The Coal Dichotomy: Balancing Economic Growth and Decarbonization in India

Pollution and Climate Risks In Mumbai, where Tata Power has implemented strong pollution controls at Trombay, the air remains thick with smog, exacerbated by construction dust, vehicular emissions, and nearby industrial activity. Poor air... View Details
  • 09 Oct 2015
  • News

Balancing Progress and Preservation

went on to serve as deputy project manager for the $200 million renovation of Grand Central Terminal as a vice president with LaSalle Partners from 1994 to 1996. In 2012, the Institute of Classical Architecture and Art recognized his work... View Details
Keywords: Deborah Blagg; Securities, Commodities, and Other Financial Investments; Finance
  • 16 Jul 2024
  • Blog Post

Driving Positive Impact on Community and Climate with Ben Schutzman (MBA 2016)

What were you doing prior to HBS? What made you decide to go to HBS? I graduated from Washington University with an undergraduate degree in civil engineering and, just before applying to HBS, I was a management consultant at Deloitte.... View Details