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  • All HBS Web  (25,104)
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  • All HBS Web  (25,104)
    • People  (104)
    • News  (5,082)
    • Research  (13,229)
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    • Multimedia  (443)
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  • Forthcoming
  • Article

You've Got Mail! The Late 19th-Century U.S. Postal Service Expansion, Firm Creation, and Firm Performance

By: Astrid Marinoni and Maria P. Roche
This paper examines the impact of the expansion of the US Postal Service in the late 19th century on firm creation and performance. Utilizing newly digitized archival data on historic business establishments, post office locations, and road networks in California,... View Details
Keywords: Institutional Innovation; Knowledge Exchange; US Postal Service; Firm Performance; Infrastructure; Expansion; Government Administration; Communication; Business History; Entrepreneurship; Public Administration Industry; California
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Marinoni, Astrid, and Maria P. Roche. "You've Got Mail! The Late 19th-Century U.S. Postal Service Expansion, Firm Creation, and Firm Performance." Management Science (forthcoming). (Pre-published online January 15, 2025.)

    Building small business utopia: how artificial intelligence and Big Data can increase small business success

    Small business lending has remained unchanged for decades, laden with frictions and barriers that prevent many small businesses from accessing the capital they need to succeed. Financial technology, or “fintech,” promises to change this trajectory. In 2010, new fintech... View Details
    • October 2017
    • Supplement

    Maggie Wilderotter: The Evolution of an Executive: Video Supplement

    By: Boris Groysberg, Sarah L. Abbott and Robin Abrahams
    In a career that spanned over 30 years, Maggie Wilderotter served as CEO of two publicly traded companies and served on 32 corporate and nine association and non-profit boards of directors. The case looks at the progression of Wilderotter’s career; the decisions she... View Details
    Keywords: Leadership; Managing People; Networks; Strategy And Leadership; Personal Development and Career; Personal Characteristics; Leadership Style; Social and Collaborative Networks; Gender; Power and Influence; Telecommunications Industry; United States
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    Groysberg, Boris, Sarah L. Abbott, and Robin Abrahams. "Maggie Wilderotter: The Evolution of an Executive: Video Supplement." Harvard Business School Multimedia/Video Supplement 418-702, October 2017.
    • 01 Apr 1996
    • News

    Stasis and Turmoil: HBS Research for the Real World

    critical, although changing role in determining constraints and opportunities in the communications sector." Turning to the issue of privatization, Emmons explains that governments in both developed View Details
    • 07 Jul 2020

    Diverse Perspectives Series: Women in Retail and Consumer Goods

    Please join faculty member Dr. Jill Avery as she moderates a panel of HBS women making a difference in the retail and consumer goods space. Learn about their experiences and... View Details
    • January 2019 (Revised October 2019)
    • Case

    Rural Taobao: Alibaba's Expansion into Rural E-Commerce

    By: Tarun Khanna, Ryan Allen, Adam Frost and Wesley Koo
    Alibaba's Rural Taobao initiative had been launched in 2014 as a public service initiative to increase e-commerce adoption in China’s remote rural areas. In the first two iterations of the initiative, dubbed “1.0” and “2.0,” Alibaba had partnered with local businesses... View Details
    Keywords: Strategy; Business Growth; Ecommerce; Corporate Social Responsibility; Business And Government; Emerging Market; Digital Platforms; Internet and the Web; Emerging Markets; Rural Scope; Growth and Development Strategy; Competitive Strategy; Corporate Social Responsibility and Impact; Business and Government Relations; Decision Making; E-commerce; China
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    Khanna, Tarun, Ryan Allen, Adam Frost, and Wesley Koo. "Rural Taobao: Alibaba's Expansion into Rural E-Commerce." Harvard Business School Case 719-433, January 2019. (Revised October 2019.)
    • 15 Nov 2016

    HBS 2+2 and Yale SOM Information Session at MIT

    Join us to learn more about the 2+2 application process to the MBA at HBS and the Silver Scholars Program at the Yale School of Management. The event will include a presentation View Details
    • 2009
    • Working Paper

    International Differences in the Size and Roles of Corporate Headquarters: An Empirical Examination

    By: David J. Collis, David Young and Michael Goold
    This paper examines differences in the size and roles of corporate headquarters around the world. Based on a survey of over 600 multibusiness corporations in seven countries (France, Germany, Holland, UK, Japan, US, and Chile) the paper describes the differences among... View Details
    Keywords: Business Headquarters; Size; Organizational Structure; Culture; Japan; France; Germany; Netherlands; United Kingdom; United States; Chile
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    Collis, David J., David Young, and Michael Goold. "International Differences in the Size and Roles of Corporate Headquarters: An Empirical Examination." Harvard Business School Working Paper, No. 10-044, December 2009.
    • 24 Apr 2014
    • News

    Transforming the way the social sector innovates, learns, and improves

    governments, NGOs, foundations, and other international development organizations, to enable more effective decision-making. IDinsight has offices in three countries and works... View Details
    • 2012
    • Working Paper

    Big C, Little C, Howard, and Me: Approaches to Understanding Creativity

    By: Teresa M. Amabile
    This essay, which highlights some of the major contributions that Howard Gardner has made to creativity research, contrasts his approach to my own. While he analyzed cases of "Big C" (world-renowned creativity), I have focused on the more ordinary "Little c"... View Details
    Keywords: Creativity; Research; Learning
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    Amabile, Teresa M. "Big C, Little C, Howard, and Me: Approaches to Understanding Creativity." Harvard Business School Working Paper, No. 12-085, September 2013.
    • January 2005
    • Case

    Czech Mate: CME and Vladimir Zelezny (E) - CME Returns

    By: Mihir A. Desai and Kathleen Luchs
    Supplements the (A) case. View Details
    Keywords: Financial Institutions; Ownership Stake; Developing Countries and Economies; Corporate Governance; Fairness; Rights
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    Desai, Mihir A., and Kathleen Luchs. "Czech Mate: CME and Vladimir Zelezny (E) - CME Returns." Harvard Business School Case 205-069, January 2005.
    • 01 Apr 2021
    • Blog Post

    An Aerospace Engineer Provides a Lift for Underrepresented Innovators and Entrepreneurs

    knowledge, and I was able to learn so much from them.” As part of her product development work, Shodiya found herself pitching a new innovation to the company’s capital arm.... View Details
    • October 2010 (Revised May 2017)
    • Case

    Building a Developmental Culture: The Birth of Deloitte University

    By: Boris Groysberg, Maureen Gibbons and Joshua Bronstein
    It is October 2009 and Barry Salzberg, CEO of Deloitte LLP, has just returned from the groundbreaking of Deloitte University. When completed, Deloitte University would be a world class learning and development center owned by, and for the exclusive use by the employees... View Details
    Keywords: Leading Change; Problems and Challenges; Organizational Change and Adaptation; Management Teams; Competency and Skills; Training; Employees; Values and Beliefs; Education Industry; Consulting Industry; United States
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    Groysberg, Boris, Maureen Gibbons, and Joshua Bronstein. "Building a Developmental Culture: The Birth of Deloitte University." Harvard Business School Case 411-059, October 2010. (Revised May 2017.)
    • 27 Feb 2018
    • First Look

    First Look at New Research and Ideas, February 27, 2018

    they approach negotiation situations in which the power balance is heavily in their own favor? Should they exert this power and engage in a “hard” negotiation approach? Or, are there circumstances where a “soft” negotiation approach is... View Details
    Keywords: Sean Silverthorne
    • July–August 2021
    • Article

    Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government

    By: Ryan W. Buell, Ethan Porter and Michael I. Norton
    Problem definition: As trust in government reaches historic lows, frustration with government performance approaches record highs. Academic/practical relevance: We propose that in co-productive settings like government services, peoples’ trust and... View Details
    Keywords: Government Services; Behavioral Operations; Operational Transparency; Government Administration; Service Operations; Programs; Perception; Attitudes; Behavior; Trust
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    Buell, Ryan W., Ethan Porter, and Michael I. Norton. "Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government." Manufacturing & Service Operations Management 23, no. 4 (July–August 2021): 781–802.
    • 2016
    • Chapter

    Wrong Paths to Right: Defining Morality With or Without a Clear Red Line

    By: Ryann Elizabeth Manning and Michel Anteby
    The extensive literature on organizational wrongdoing tends to assume that a clear red line divides the moral terrain. However, many organizations function not as moral orders, but as moral pursuits in which there is intentionally no explicit definition of right and... View Details
    Keywords: Organizational Behavior; Organizational Theory; Sociology Of Ethics And Morality; Morality; Organizational Culture; Culture; Ethics; Africa; North and Central America
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    Manning, Ryann Elizabeth, and Michel Anteby. "Wrong Paths to Right: Defining Morality With or Without a Clear Red Line." In Organizational Wrongdoing: Key Perspectives and New Directions, edited by Donald Palmer, Kristen Smith-Crowe, and Royston Greenwood, 47–71. Cambridge Companions to Management. Cambridge, UK: Cambridge University Press, 2016.
    • September 2015
    • Article

    Design and Implementation of a Privacy Preserving Electronic Health Record Linkage Tool in Chicago

    By: Abel Kho, John Cashy, Kathryn Jackson, Adam Pah, Satyender Goel, Jorn Boehnke, John Eric Humphries, Scott Duke Kominers and et al.
    Objective
    To design and implement a tool that creates a secure, privacy preserving linkage of electronic health record (EHR) data across multiple sites in a large metropolitan area in the United States (Chicago, IL), for use in clinical... View Details
    Keywords: Information; Customers; Safety; Rights; Ethics; Entrepreneurship; Health Care and Treatment; Health Industry; Chicago
    Citation
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    Kho, Abel, John Cashy, Kathryn Jackson, Adam Pah, Satyender Goel, Jorn Boehnke, John Eric Humphries, Scott Duke Kominers, and et al. "Design and Implementation of a Privacy Preserving Electronic Health Record Linkage Tool in Chicago." Journal of the American Medical Informatics Association 22, no. 5 (September 2015): 1072–1080.
    • Web

    Institutions, Macroeconomics, and the Global Economy - Course Catalog

    institutions can be developed which focus the uncoordinated actions of individual households and firms as well as voters and politicians on good, rather than bad, overall... View Details
    • 2013
    • Article

    Ethically Adrift: How Others Pull Our Moral Compass from True North, and How we Can Fix It

    By: C. Moore and F. Gino
    This chapter is about the social nature of morality. Using the metaphor of the moral compass to describe individuals' inner sense of right and wrong, we offer a framework to help us understand social reasons why our moral compass can come under others' control, leading... View Details
    Keywords: Motivation and Incentives; Moral Sensibility; Behavior
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    Moore, C., and F. Gino. "Ethically Adrift: How Others Pull Our Moral Compass from True North, and How we Can Fix It." Research in Organizational Behavior 33 (2013): 53–77.
    • 05 Sep 2017
    • First Look

    First Look at New Research and Ideas, September 5, 2017

    Contemporary Theories and Perspectives on Economic Development Upgrading Regional Competitiveness: What Role for Regional Governments? By: Ketels, Christian H.M. Abstract—The literature on the... View Details
    Keywords: Sean Silverthorne
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