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Show Results For

  • All HBS Web  (7,244)
    • People  (19)
    • News  (1,277)
    • Research  (4,949)
    • Events  (79)
    • Multimedia  (45)
  • Faculty Publications  (3,640)
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  • November 2016 (Revised March 2018)
  • Module Note

Strategy Execution Module 9: Building a Balanced Scorecard

By: Robert Simons
This module reading explains how to construct a strategy map and build a balanced scorecard. Using an internal value chain model, the module illustrates how a balanced scorecard can support and enable customer management, innovation, operations, and post-sale service... View Details
Keywords: Management Control Systems; Implementing Strategy; Execution; Performance Measurement; Strategy Map; Business Goals; Customer Measures; Strategy; Balanced Scorecard; Business Model
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Simons, Robert. "Strategy Execution Module 9: Building a Balanced Scorecard." Harvard Business School Module Note 117-109, November 2016. (Revised March 2018.)
  • 12 Dec 2022
  • Research & Ideas

Buy-In from Black Patients Suffers When Drug Trials Don’t Include Them

model for how doctors and their patients decide whether to adopt new medical technology. A key insight of that model Schwartzstein developed is “similarity-based... View Details
Keywords: by Scott Van Voorhis; Pharmaceutical; Health
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

functional form of the underlying model that best represents the data. Thus researchers could use such methods to explore novel and robust patterns in data, allowing the researcher to engage in inductive or... View Details
Keywords: Dina Gerdeman
  • Career Coach

Philippe Taieb

impact and on using hybrid business models to generate social and environmental value.  Work Experience: Social Impact Consulting & Coaching - Principal; City Year (youth development) -Director of... View Details
Keywords: Consulting; Consumer Products; Education; Emerging Markets; Entrepreneurship; Government; Health Care; Manufacturing; Social Enterprise; Sports; Clean Technology; Energy
  • 25 Aug 2014
  • Blog Post

Working in Tech 4Dev

include the location of relief supplies after earthquakes, pothole sightings in municipalities, or reports of violence, genocide, and bombings in areas as disparate as Syria, Congo, and Gaza. The View Details
Keywords: Technology
  • 27 May 2014
  • First Look

First Look: May 27

http://bit.ly/BuySocialzStrategyBook August 2013 Marketing Letters Structural Models of Complementary Choices By: Berry, Steven, Ahmed Khwaja, Vineet Kumar, Andres Musalem, Kenneth C. Wilbur, Greg Allenby,... View Details
Keywords: Sean Silverthorne
  • 04 Aug 2009
  • First Look

First Look: August 4

converging U.S. GAAP with IFRS, competition between the FASB and the IASB would allow GAAP to better respond to market forces. Patent Policy, Patent Pools, and the Accumulation of Claims in Sequential Innovation Authors:Gastón Llanes and... View Details
Keywords: Martha Lagace
  • January 2002 (Revised March 2002)
  • Case

Virtualis Systems (Condensed)

By: Michael J. Roberts and Jay O. Light
Focuses on a graduating HBS MBA who has been working part-time with a Web-hosting firm in California. Discusses the question of which of several "business models" make the most sense for the company to pursue. View Details
Keywords: Entrepreneurship; Business Model; Management Analysis, Tools, and Techniques; Growth and Development Strategy; Business Strategy; Cost vs Benefits; SWOT Analysis; Management Practices and Processes; Web Services Industry; California
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Roberts, Michael J., and Jay O. Light. "Virtualis Systems (Condensed)." Harvard Business School Case 802-130, January 2002. (Revised March 2002.)
  • 13 Dec 2006
  • Research & Ideas

Improving Public Health for the Poor

model of microfinance to impact the health of the poor, the two shared with him their extensive knowledge on health in developing countries. Out View Details
Keywords: by Martha Lagace; Health
  • 24 Apr 2012
  • First Look

First Look: April 24

costs; conditions when a startup should consider vertical integration; the nature of first- and late-mover advantage; and conditions that favor viral marketing. The note concludes with practical guidelines for early-stage entrepreneurs on... View Details
Keywords: Carmen Nobel
  • 13 Nov 2006
  • Research & Ideas

Science Business: What Happened to Biotech?

Thirty years ago it appeared as if biotech would not only revolutionize healthcare, but also radically improve the very process of R&D itself. This hasn't happened. Though some firms such as Amgen have created dramatic breakthroughs,... View Details
Keywords: by Sean Silverthorne; Biotechnology
  • 28 Aug 2012
  • First Look

First Look: August 28

built through institutional deepening by means of dispute resolution processes. This shift, I argue, raises epistemic questions of expertise, the relationship of View Details
Keywords: Sean Silverthorne
  • October 2010 (Revised April 2013)
  • Case

Bridge International Academies: A School in a Box

By: V. Kasturi Rangan and Katharine Lee
Bridge International was founded in 2007 as a for-profit social enterprise to address the educational needs of poor children in Africa. Ten schools were operational in Kenya by 2010. The plan was to franchise nearly 3,000 schools all over Africa. The case is meant to... View Details
Keywords: Business Model; Education; Growth and Development; Franchise Ownership; Strategic Planning; Problems and Challenges; Social Enterprise; Segmentation; Education Industry; Africa; Kenya
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Rangan, V. Kasturi, and Katharine Lee. "Bridge International Academies: A School in a Box." Harvard Business School Case 511-064, October 2010. (Revised April 2013.)
  • 03 Dec 2012
  • HBS Case

HBS Cases: Against the Grain

what can the website do to generate and sustain bribe reporting on a scale that can have an impact? There are also issues with the credibility of self-reports and concerns that the model can be hijacked to... View Details
Keywords: by Martha Lagace; Food & Beverage
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Abstract—Sarcasm is ubiquitous in organizations. Despite its prevalence, we know surprisingly little about the cognitive experiences of sarcastic expressers and recipients or their behavioral implications. The current research proposes... View Details
Keywords: Sean Silverthorne
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

experiments are underway with professionals trying different ways of configuring and managing services. On that list I include experiments with disease management programs, substituting nurse practitioners for physicians in certain... View Details
Keywords: by Martha Lagace; Health
  • October 1997 (Revised July 1999)
  • Case

Best Buy

By: V. Kasturi Rangan and Balaji Chakravarthy
Documents the evolution of Best Buy, an electronics retailer, from its founding in 1966 to its very successful "Concept 2" strategy in 1996, boosting its sales ($7.2 billion) past industry #1 Circuit City. Its CEO Richard Schulze offers a new vision (Concept 3) to... View Details
Keywords: History; Business Model; Competitive Strategy; Adaptation; Customer Focus and Relationships; Customization and Personalization; Retail Industry
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Rangan, V. Kasturi, and Balaji Chakravarthy. "Best Buy." Harvard Business School Case 598-016, October 1997. (Revised July 1999.)
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

highlight a two-stage process for marketing resource allocation. In stage one, a model of demand is estimated. This model empirically assesses the impact View Details
Keywords: Martha Lagace
  • October 2011 (Revised May 2015)
  • Case

The American Repertory Theater

By: Rohit Deshpande, Allen S. Grossman and Ryan Johnson
When Diane Paulus, artistic director and CEO of the American Repertory Theater (A.R.T.) first started in 2008, she attracted media coverage around an aesthetic that aimed to give the audience more ownership over the theater experience, excited theatergoers by... View Details
Keywords: Advertising Campaigns; Arts; Business Model; Leading Change; Media; Organizational Change and Adaptation; Nonprofit Organizations; Competitive Strategy; Entertainment and Recreation Industry; North and Central America
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Deshpande, Rohit, Allen S. Grossman, and Ryan Johnson. "The American Repertory Theater." Harvard Business School Case 512-026, October 2011. (Revised May 2015.)
  • 17 Dec 2013
  • First Look

First Look: December 17

developed economies (N) tend to have large and persistent effects on developing countries (S). We study the transmission of business cycle fluctuations for developed to developing economies with a two-country asymmetric DSGE View Details
Keywords: Carmen Nobel
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