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  • All HBS Web  (15,659)
    • People  (30)
    • News  (3,640)
    • Research  (9,750)
    • Events  (93)
    • Multimedia  (226)
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  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

right.” Agency theory is so deeply entrenched in corporate governance today that significant change of any kind would be challenging. How would accountability centered on the... View Details
Keywords: by James Heskett
  • 25 Jun 2015
  • News

More Lenders Are Saying Yes to Small-Business Loans

  • February 2000 (Revised October 2000)
  • Case

E-commerce at Williams-Sonoma

By: Rosabeth M. Kanter and Daniel Galvin
Describes Williams-Sonoma's development of a third channel of business on the Internet. Describes the strategies for managing changes in the organizational, operational, and technological structure of the company. The new e-commerce division confronts challenges posed... View Details
Keywords: Change Management; Internet and the Web; Trade; Corporate Strategy; Organizational Change and Adaptation; Operations; Information Technology; Technological Innovation; Information Technology Industry; Retail Industry; California
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Kanter, Rosabeth M., and Daniel Galvin. "E-commerce at Williams-Sonoma." Harvard Business School Case 300-086, February 2000. (Revised October 2000.)
  • Jul 2012
  • Article

A Better Way to Tax U.S. Businesses

one might think higher rates lead to higher revenues, the U.S. actually collects less in taxes (as a percentage of GDP) than most other developed nations. Desai, a professor at Harvard Business School and Harvard Law, believes a handful... View Details
  • September 1995 (Revised December 1997)
  • Case

Philip Morris: Marlboro Friday (A)

By: Alvin J. Silk and Bruce Isaacson
On April 2, 1993 Philip Morris USA launched an elaborate integrated program of consumer and retail promotions of unspecified duration that effectively slashed the retail price of its flagship brand, Marlboro, by 20% in the U.S. market. This program represented a major... View Details
Keywords: Competition; Price; Marketing Strategy; Market Participation; Brands and Branding; Consumer Products Industry; United States
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Silk, Alvin J., and Bruce Isaacson. "Philip Morris: Marlboro Friday (A)." Harvard Business School Case 596-001, September 1995. (Revised December 1997.)
  • July 2005 (Revised February 2009)
  • Case

Eureka Forbes Ltd.: Managing the Selling Effort (A)

By: Das Narayandas and Kerry Herman
The CEO of EFL (India), a direct sales organization, must decide which changes to the sales compensation systems would better motivate his sales reps and improve their sales performance. View Details
Keywords: Compensation and Benefits; Management; Performance Improvement; Sales; Motivation and Incentives; India
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Narayandas, Das, and Kerry Herman. "Eureka Forbes Ltd.: Managing the Selling Effort (A)." Harvard Business School Case 506-003, July 2005. (Revised February 2009.)
  • Video

Leadership for the 21st Century A Roundtable Discussion with Charlie Rose

    Seema Aziz

    Keywords: Education and Retail
    • January 1992 (Revised February 1992)
    • Case

    Quantum Corp.: Business and Product Teams

    By: Steven C. Wheelwright and Clayton M. Christensen
    Describes the adoption and evolution of product development teams and business teams at Quantum. Emphasizes integration of team capabilities with product development and competitive advantage in a rapidly changing environment. View Details
    Keywords: Product Development; Groups and Teams; Situation or Environment; Competitive Strategy; Integration; Consumer Products Industry
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    Wheelwright, Steven C., and Clayton M. Christensen. "Quantum Corp.: Business and Product Teams." Harvard Business School Case 692-023, January 1992. (Revised February 1992.)
    • June 1994 (Revised March 1995)
    • Case

    Kurt Landgraf and Du Pont Merck Pharmaceutical Co. (A)

    Kurt Landgraf, newly named CEO of Du Pont Merck Pharmaceutical Co., addresses complaints of discrimination from African-American scientists in R&D during significant downsizing and dramatic changes within the pharmaceutical industry. View Details
    Keywords: Prejudice and Bias; Race Characteristics; Gender Characteristics; Diversity Characteristics; Conflict and Resolution; Pharmaceutical Industry
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    Gentile, Mary C., and Sarah Gant. "Kurt Landgraf and Du Pont Merck Pharmaceutical Co. (A)." Harvard Business School Case 394-202, June 1994. (Revised March 1995.)
    • June 2025
    • Article

    Social Security and Trends in Wealth Inequality

    By: Sylvain Catherine, Max Miller and Natasha Sarin
    Recent influential work finds large increases in inequality in the U.S. based on measures of wealth concentration that notably exclude the value of social insurance programs. This paper shows that top wealth shares have not changed much over the last three decades when... View Details
    Keywords: Wealth; Equality and Inequality; Taxation; Insurance; Welfare
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    Catherine, Sylvain, Max Miller, and Natasha Sarin. "Social Security and Trends in Wealth Inequality." Journal of Finance 80, no. 3 (June 2025): 1497–1531.
    • 2020
    • Chapter

    Foreign Direct Investment, Finance and Economic Development

    By: Laura Alfaro and Jasmina Chauvin
    Research has sought to understand how foreign direct investment affects host economies. This paper reviews the empirical literature, specifically addressing the question: How does FDI affect economic development of host countries and what is the role of local financial... View Details
    Keywords: Foreign Direct Investment; Developing Countries and Economies; Financial Condition; Development Economics
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    Alfaro, Laura, and Jasmina Chauvin. "Foreign Direct Investment, Finance and Economic Development." In Encyclopedia of International Economics and Global Trade, Vol. 1: Foreign Direct Investment and the Multinational Enterprise, edited by Mariana Spatareanu, 231–258. World Scientific, 2020.
    • November 2016
    • Article

    Corporate Sustainability: First Evidence on Materiality

    By: Mozaffar Khan, George Serafeim and Aaron Yoon
    Using newly available materiality classifications of sustainability topics, we develop a novel dataset by hand-mapping sustainability investments classified as material for each industry into firm-specific sustainability ratings. This allows us to present new evidence... View Details
    Keywords: Sustainability; Investments; Corporate Social Responsibility; Accounting; Corporate Reporting; Regulation; Corporate Social Responsibility and Impact; Integrated Corporate Reporting; Investment; Corporate Governance
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    Khan, Mozaffar, George Serafeim, and Aaron Yoon. "Corporate Sustainability: First Evidence on Materiality." Accounting Review 91, no. 6 (November 2016): 1697–1724.
    • February 1993
    • Background Note

    HRM Course Overview Note

    By: Michael Beer
    Provides an overview of the first-year required course in Human Resource Management. It argues that commitment, coordination, and competence are critical organizational outcomes and that skills in organizational diagnosis, design, and change are central to obtaining... View Details
    Keywords: Change; Competency and Skills; Human Resources; Organizations; Organizational Design; Outcome or Result; Behavior
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    Beer, Michael. "HRM Course Overview Note." Harvard Business School Background Note 493-062, February 1993.
    • Web

    Business Economics - Doctoral

    Econometrics Economic History Economic Theory Economics of Organization Entrepreneurship Finance Industrial Organization International Economics Labor Economics Macroeconomics Political Economy Public... View Details
    • 10 Jun 2018
    • News

    Cisco’s Chuck Robbins: delivering on a back-to-basics promise

    • 2012
    • Working Paper

    Clear and Present Danger: Planning and New Venture Survival Amid Political and Civil Violence

    By: Shon Hiatt and Wesley Sine
    Although entrepreneurs constitute a key economic driving force for many emerging economies, they often face unstable environments due to the failure of governments to maintain civil and political order. Yet, we know very little about how environments characterized by... View Details
    Keywords: Entrepreneurship; Business Startups; Developing Countries and Economies; Government and Politics; Crime and Corruption; Balance and Stability; Strategic Planning
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    Hiatt, Shon, and Wesley Sine. "Clear and Present Danger: Planning and New Venture Survival Amid Political and Civil Violence." Harvard Business School Working Paper, No. 12-086, March 2012.
    • February 1996
    • Case

    Indianopolis: Implementing Competition in City Services

    By: William J. Bruns Jr. and Roger Atherton
    Mayor Stephen Goldsmith of Indianapolis introduces competition to provide city services and implementation of new bidding procedures and work practices in the Department of Transportation. Exhibits show how work methods changed and work control procedures control work... View Details
    Keywords: Competition; Business Strategy; Welfare; Transportation; Change; Cost Management; Service Industry
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    Bruns, William J., Jr., and Roger Atherton. "Indianopolis: Implementing Competition in City Services." Harvard Business School Case 196-099, February 1996.
    • 04 Feb 2020
    • Video

    Murat Vargı

    Murat Vargı, founder of MV Holding and the mobile phone provider Turkcell, describes how Turkey changed in the 1980s under President Özal and his policies of liberalization. View Details
    • February 1996 (Revised March 1996)
    • Case

    Harvey Golub: Recharging American Express

    By: David A. Garvin and Artemis March
    Harvey Golub, CEO American Express, initiated and led a large-scale change process. The case describes the organization he inherited, two successive waves of reengineering, his "principles-driven" approach to decision making, and his goal of converting American Express... View Details
    Keywords: Transformation; Decision Choices and Conditions; Engineering; Leadership Style; Organizational Change and Adaptation; Core Relationships; Integration; Value
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    Garvin, David A., and Artemis March. "Harvey Golub: Recharging American Express." Harvard Business School Case 396-212, February 1996. (Revised March 1996.)
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