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  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

wage increase. The union was asking for a 4 percent increase, while management wanted to raise salaries by only 1 percent. The executive considered the situation. During past negotiations, weeks were lost as each side jockeyed for... View Details
Keywords: by Deepak Malhotra
  • 05 Apr 2004
  • Research & Ideas

Six Ways to Build Trust in Negotiations

decided to start off the next round of talks with a take-it-or-leave-it offer and then refuse to haggle. He opened with an extremely generous offer—a wage that was almost certainly higher than what the union would have reasonably expected... View Details
Keywords: by Deepak Malhotra
  • 25 Jun 2020
  • Blog Post

Harvard Business School Class of 2021 Student Profiles

Office of Senator Wendy Davis, U.S. Department of Veterans Affairs HBS ACTIVITIES Black New Venture Competition Co-Director, Women in Investing Club Board Member, African-American Student Union Maren Quezada “I came from a background... View Details
  • 15 Aug 2022
  • Book

University of the Future: Finding the Next World Leaders in Higher Ed

geopolitical rise of China. The rise of China and its modern universities has been coterminous with periods of openness and internationalization. Germany, the United States, and the Soviet Union have at different times and places all... View Details
Keywords: by Dina Gerdeman; Education
  • October 1996 (Revised December 2022)
  • Case

Chiquita Brands International (A)

By: Debora L. Spar and Terence Mulligan
When a new banana import policy is implemented in 1993 by the European Union, Chiquita Brands International, the world's largest banana distributor, watches its sales and net income plummet. The policy, Council Regulation (EEC 404/93), uses a new tariff and quota... View Details
Keywords: Plant-Based Agribusiness; Trade; Government and Politics; Policy; Market Design; Fairness; Agriculture and Agribusiness Industry; Latin America; European Union
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  • 01 Mar 2024
  • News

The War Within

estimated in 2017 that up to 30 percent of the country’s population would face a mental health disorder during their lifetime. In 2019, Ukraine had a higher average proportion of depressive disorders than did nearby European Union... View Details
Keywords: Janelle Nanos; illustration by Daniel Bejar
  • September 2003 (Revised January 2004)
  • Case

Wal-Mart Stores in 2003

By: Pankaj Ghemawat, Stephen P. Bradley and Ken Mark
Examines Wal-Mart's development over three decades and provides financial and descriptive detail of its domestic operations. In 2003, Wal-Mart's Supercenter business has surpassed its domestic business as the largest generator of revenues. Its international operation... View Details
Keywords: Wages; Fairness; Corporate Strategy; Operations; Labor Unions; Problems and Challenges; Gender; Globalized Firms and Management; Competitive Advantage; Retail Industry; United States
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  • 01 May 2020
  • Blog Post

5 Reasons to Join a Club at HBS

Aaron Hancock is a member of the HBS Class of 2021. He serves as Senator for Section H and is the Chair of the Senate Clubs Committee. He is also one of the incoming Co-Presidents for the African American Student Union (AASU). Aaron is... View Details
  • 07 Mar 2022
  • Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

positive image. For example, Union Pacific CEO John Koraleski called on team members an average of 59 times during earnings calls in one year, making him the most inclusive manager in the study. Likewise, an internet search turned up... View Details
Keywords: by Pamela Reynolds
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

Business School) The COVID Gender Gap: Why Fewer Women Are Dying You're Right! You Are Working Longer and Attending More Meetings Read COVID-19 coverage from Working Knowledge Neeley: The EU union has barred Americans from traveling to... View Details
Keywords: by Staff; Pharmaceutical
  • July 1990 (Revised October 1999)
  • Case

Nordstrom: Dissension in the Ranks? (A)

By: Robert L. Simons and Hilary Weston
In 1989, the performance measurement systems and compensation policies of Nordstrom Department Stores unexpectedly came under attack by employees, unions, and government regulators. The case describes the "sales-per-hour" monitoring and compensation system that many... View Details
Keywords: Performance Consistency; Performance Evaluation; Compensation and Benefits; Motivation and Incentives; Labor Unions; Salesforce Management; Retention; Growth and Development; Industrial Products Industry; Utilities Industry
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  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

operations. The Japanese did not attack the canal, of course, but the knowledge that the Soviet Union could knock the Panama Canal out of operation whenever it wanted meant that the United States needed to maintain a massive two-ocean... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • Web

Resources - Advancing Racial Equity

Resources Agents of Change A Baker Library exhibit celebrating the 50th anniversary of the formation of the African-American Student Union (AASU) in 1968. As a community of educators, students, scholars, and life-long learners, one of the... View Details
  • 09 Mar 2022
  • Research & Ideas

War in Ukraine: Soaring Gas Prices and the Return of Stagflation?

this era? Abdelal: I think it really depends on the industry and the exposure. I think a smart executive will spend considerable intellectual effort trying to first, make sense of these geopolitical risks and how they will unfold on the ground in Eastern Europe,... View Details
Keywords: by Avery Forman; Energy
  • Web

Charts & Statistics - Leadership

initiated against Microsoft Influence: Medium-Low 1900 s 19 Fewer than 500,000 union members Department of Commerce and Labor created Influence: Medium 10 1910 s 19 Ford doubles factory wages and shortens workday Labor Secretary position... View Details
  • Web

Eligibility | Social Enterprise | Harvard Business School

following: US federal student aid (e.g., Perkins, GradPLUS, Stafford) US state programs (e.g., MEFA, VSAC, etc.) Foreign national, state, and provincial educational loan schemes Educational loans from a bank or credit union (e.g., HUECU,... View Details
  • 31 Aug 2021
  • Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

of the same resource can increase a person’s power. Unions are one instance of this strategy; monopolies are another more extreme example—and can be problematic, the authors note. To weaken the power that others parties have on them,... View Details
Keywords: by Jay Fitzgerald
  • 24 May 2017
  • News

John J. Brennan, MBA 1980

is devoted to his family. Brennan often says he’s the luckiest person in the world, but it’s clear that his success involves considerable amounts of intelligence, hard work, and ambition. A middle-class kid whose early jobs included serving as a View Details
Keywords: Susan Young
  • 02 Mar 2009
  • Research & Ideas

When Goal Setting Goes Bad

in the sciences. It may have also increased the degree to which the United States and the Soviet Union spent limited funds on mutually unhelpful defense expenditures. So, I think the answer is in the eyes of the beholder. Personally, I... View Details
Keywords: by Sean Silverthorne
  • 15 Jun 2021
  • News

Keeping Hourly Workers Focused on the Stock, Not the Clock

constant tension between employees and management. “We lived through a lot of strikes,” Stavros says. One of the changes the union was advocating for was profit sharing with hourly employees. “Can you believe I have no incentive to care... View Details
Keywords: April White; Management of Companies and Enterprises; Management