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- August 1993 (Revised April 1997)
- Case
Southwest Airlines: 1993 (A)
By: James L. Heskett and Roger H. Hallowell
Southwest Airlines, the only major U.S. airline to be profitable in 1992, makes a decision as to which of two new cities to open, or to add a new long-haul route. Provides windows into Southwest's strategy, operations, marketing, and culture. View Details
Keywords: Decisions; Cost Management; Profit; Marketing; Service Operations; Organizational Culture; Corporate Strategy; Expansion; Air Transportation Industry; United States
Heskett, James L., and Roger H. Hallowell. "Southwest Airlines: 1993 (A)." Harvard Business School Case 694-023, August 1993. (Revised April 1997.)
- March 1990 (Revised May 1996)
- Teaching Note
Kansas City Zephyrs Baseball Club, Inc., Teaching Note
By: Kenneth A. Merchant and Krishna G. Palepu
Teaching Note for (9-187-088). View Details
Keywords: Sports Industry
- 1990
- Book
Investment Banking A Tale of Three Cities
By: Samuel Hayes and Philip M. Hubbard
Hayes, Samuel, and Philip M. Hubbard. Investment Banking A Tale of Three Cities. Boston: Harvard Business School Press, 1990.
- August 1988 (Revised January 1990)
- Case
Boston Edison vs. City of Boston
Schleifer, Arthur, Jr. "Boston Edison vs. City of Boston." Harvard Business School Case 189-047, August 1988. (Revised January 1990.)
- August 1988 (Revised August 1989)
- Case
Poletown Dilemma, The
By: Thomas R. Piper
Senior management of General Motors must select a site for a new assembly plant to replace two plants located in Detroit. The economics strongly favor a site in an adjacent state. However, a relocation would have substantial, negative impact on the existing work force,... View Details
Keywords: Factories, Labs, and Plants; Business and Government Relations; Corporate Social Responsibility and Impact; Business Offices; Management Teams; Restructuring; Economics; Auto Industry; Michigan
Piper, Thomas R. "Poletown Dilemma, The." Harvard Business School Case 389-017, August 1988. (Revised August 1989.)
- March 1987 (Revised July 1996)
- Case
Kansas City Zephyrs Baseball Club, Inc.
By: Kenneth A. Merchant, Krishna G. Palepu and Joseph P. Mulloy
Describes a dispute between the owners of the major league baseball teams and the players' union about the profitability of the baseball teams. The issue is important because of the ongoing collective bargaining negotiations. A consultant is brought in to decide... View Details
Keywords: State Ownership; Compensation and Benefits; Entrepreneurship; For-Profit Firms; Accounting; Activity Based Costing and Management; Resource Allocation; Cost Accounting; Cost Management; Labor and Management Relations; Financial Management; Sports; Sports Industry; Kansas
Merchant, Kenneth A., Krishna G. Palepu, and Joseph P. Mulloy. "Kansas City Zephyrs Baseball Club, Inc." Harvard Business School Case 187-088, March 1987. (Revised July 1996.)
- December 1984
- Teaching Note
First National Bank of Lake City (A), Teaching Note
By: Michael Beer
Teaching Note for (9-474-139). View Details
- May 1983
- Article
The Cities Service Takeover: A Case Study
By: R. S. Ruback
Ruback, R. S. "The Cities Service Takeover: A Case Study." Journal of Finance 38, no. 2 (May 1983): 319–330.
- January 1975 (Revised April 1983)
- Supplement
First National City Bank Operating Group (A1)
By: Jay W. Lorsch
Supplements the (A) case. View Details
Keywords: Banking Industry
Lorsch, Jay W. "First National City Bank Operating Group (A1)." Harvard Business School Supplement 475-061, January 1975. (Revised April 1983.)
- January 1975 (Revised February 1983)
- Supplement
First National City Bank Operating Group (B1)
By: Jay W. Lorsch
Supplements the (B) case. View Details
Keywords: Banking Industry
Lorsch, Jay W. "First National City Bank Operating Group (B1)." Harvard Business School Supplement 475-062, January 1975. (Revised February 1983.)
- summer 1974
- Article
Communes in Cities
By: R. M. Kanter
Keywords: Relationships
Kanter, R. M. "Communes in Cities." Working Papers for a New Society 2 (summer 1974): 36–44. (Reprintings include: Sociology Full Circle, edited by W. Feigelman. Second Edition. N.Y.: Praeger, 1976; Co-ops, Communes, and Collectives, edited by J. Case and R. Taylor. N.Y.: Pantheon, 1979.)
- March 1974 (Revised June 1995)
- Case
First National City Bank Operating Group (B)
By: Jay W. Lorsch
Growth in demands on the bank's "back office" required a totally new approach to management. New stress on systems orientation, objectives, measurement, process design and control has resulted in lower costs, fewer people, and higher quality. Also resulted in fear,... View Details
Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Outcome or Result; Banking Industry
Lorsch, Jay W. "First National City Bank Operating Group (B)." Harvard Business School Case 474-166, March 1974. (Revised June 1995.)
- March 1974 (Revised June 1996)
- Case
First National City Bank Operating Group (A)
By: Jay W. Lorsch
Growth in the banking field has produced new demands on the "back office." Traditional management practices in check processing and paper handling operations have resulted in ten years of cost increases and quality loss. New manager of the operating group faces an... View Details
Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Banking Industry
Lorsch, Jay W. "First National City Bank Operating Group (A)." Harvard Business School Case 474-165, March 1974. (Revised June 1996.)
- May 1968 (Revised January 1992)
- Case
Graybar Syndications
A potential investor evaluates a proposed offering—a major office building in downtown Manhattan. View Details
Keywords: Buildings and Facilities; Investment; Construction; City; Valuation; Real Estate Industry; Construction Industry; New York (city, NY)
Poorvu, William J. "Graybar Syndications." Harvard Business School Case 313-324, May 1968. (Revised January 1992.)
- Teaching Interest
Africa: Building Cities: Immersive Field Course
By: John D. Macomber
This second year elective takes students into the field to assess and report on the opprtunities in the next decade for the private finance and delivery of public infrastructure in the Global South. In January of 2016 and 2017 the cities studied were Addis Ababa,... View Details
Keywords: Cities; Urbanization; Economic Development; Infrastructure; Sustainability; Africa; Latin America; Peru; Argentina; Ethiopia; Tanzania
- Forthcoming
- Article
Centralization and Organization Reproduction: Ethnic Innovation in R&D Centers and Satellite Locations
By: William R. Kerr
We study the relationship between firm centralization and organizational reproduction in satellite locations. For decentralized firms, the ethnic compositions of inventors in satellite locations mostly resemble their host cities, with little link to the inventor... View Details
Keywords: Organizational Reproduction; Centralization; Research and Development; Innovation and Invention; Organizational Design; Ethnicity
Kerr, William R. "Centralization and Organization Reproduction: Ethnic Innovation in R&D Centers and Satellite Locations." Organization Science (forthcoming). (Pre-published online October 24, 2023.)
- Teaching Interest
Field Global Immersion
By: Archie L. Jones
The FIELD Global Immersion (FGI) is a semester-long first-year (RC) MBA course. The course is a capstone of sorts, and it requires students to build on learnings from their first-year courses and apply them to real-world business problems. At the beginning of... View Details
- Teaching Interest
Field Global Immerson
The FIELD Global Immersion (FGI) is a semester-long first-year (RC) MBA course. The course is a capstone of sorts, and it requires students to build on learnings from their first-year courses and apply them to real-world business problems. At the beginning of the... View Details