Publications

2024
Working Paper

Incrementality Representation Learning: Synergizing Past Experiments for Intervention Personalization

By: Ta-Wei Huang, Eva Ascarza and Ayelet Israeli

This paper introduces Incrementality Representation Learning (IRL), a novel multitask representation learning framework that predicts heterogeneous causal effects of marketing interventions. By leveraging past experiments, IRL efficiently designs and targets... View Details

Keywords: Heterogeneous Treatment Effect; Multi-task Learning; Representation Learning; Personalization; Promotion; Deep Learning; Field Experiments; Customer Focus and Relationships; Customization and Personalization

SSRN

June 2024
Teaching Note

Miami's Climate Tech Potential (A): The State of Play

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone

Teaching Note for HBS Case No. 324-119. Miami-Dade County led the work to get South Florida designated a national climate resilience tech hub, the only one of 31 focused on climate change, an urgent major issue for the region in light of global warming and sea level... View Details

Keywords: Technology; Climate; Entrepreneur; Development; Startup; Climate Change; Venture Capital; Investment; Entrepreneurship; Green Technology; Government Administration; City; Miami

June 2024
Case

VC Journey Vignette (A): Board Formation and Onboarding

By: Jeffrey J. Bussgang and Jackie Grant

June 2024
Supplement

VC Journey Vignette (B): Navigating Turbulent Times

By: Jeffrey J. Bussgang and Jackie Grant

June 2024
Supplement

VC Journey Vignette (C): Leadership Crossroads—Retain or Replace the CEO?

By: Jeffrey J. Bussgang and Jules Maltz

2024
Working Paper

Don’t Expect Juniors to Teach Senior Professionals to Use Generative AI: Emerging Technology Risks and Novice AI Risk Mitigation Tactics

By: Katherine C. Kellogg, Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon and Karim R. Lakhani

The literature on communities of practice demonstrates that a proven way for senior professionals to upskill themselves in the use of new technologies that undermine existing expertise is to learn from junior professionals. It notes that juniors may be better able... View Details

Keywords: Rank and Position; Competency and Skills; Technology Adoption; Experience and Expertise

SSRN

June 2024
Teaching Note

GameStop: Social Media Finds a Cheat Code

By: Joseph Pacelli

June 6, 2024
Article

How to Build a Life: You're Not Perfect

By: Arthur C. Brooks

Register to Read

2024
Working Paper

Winner Take All: Exploiting Asymmetry in Factorial Designs

By: Matthew DosSantos DiSorbo, Iavor I. Bojinov and Fiammetta Menchetti

Researchers and practitioners have embraced factorial experiments to simultaneously test multiple treatments, each with different levels. With the rise of technologies like Generative AI, factorial experimentation has become even more accessible: it is easier than ever... View Details

Keywords: Factorial Designs; Fisher Randomizations; Rank Estimators; Employer Interventions; Causal Inference; Mathematical Methods; Performance Improvement

2024
Government Testimony

Budget Committee Testimony on Riskier Business: How Climate Is Already Challenging Insurance Markets

By: Ishita Sen

Keywords: Insurance; Climate Change

June 2024
Supplement

Clash of Two Giants Teaching Note PowerPoint Supplement

By: Feng Zhu

2024
Working Paper

Demographically Biased Technological Change

By: Victor Manuel Bennett, John-Paul Ferguson, Masoomeh Kalantari and Rembrand Koning

Who gets the jobs that automation creates? A consensus has begun to emerge that said technologies complement rather than substitute for labor. However, they also shift the demand for specific types of skills and other worker competencies. Such shifts imply unequal... View Details

Keywords: Technological Innovation; Employment; Equality and Inequality; Demographics

June 2024
Background Note

The Big Five, Performance, & Hiring

By: Boris Groysberg and Robin Abrahams

June 2024
Case

Wemade: (Re)Establishing Trust in Blockchain Games (A)

By: Jung Koo Kang, Charles CY Wang, David Allen and Kwangmoon So

This case explores the fundamental challenges and accounting issues arising from the integration of blockchain technology into traditional business models. It features Wemade, a South Korean online gaming company that has staked its future on blockchain-based games.... View Details

Keywords: Blockchain; Cryptocurrency; Video Games; Accounting; Financial Reporting; Revenue Recognition; Games, Gaming, and Gambling; Corporate Disclosure; Information Technology; Technology Adoption; Accounting Industry; Information Technology Industry; Video Game Industry; South Korea

June 2024
Background Note

Do Companies Overvalue External Talent?

By: Boris Groysberg and Robin Abrahams

When looking to fill a position above entry level, companies have two choices: transfer/promote an internal candidate, or hire from the outside. Anecdote and research alike show that external hires are usually offered a higher starting salary than internal candidates. View Details

Keywords: Compensation and Benefits; Selection and Staffing; Job Offer

June 2024
Case

Accounting for Loans at SoFi Technologies

By: Joseph Pacelli and Michael Norris

At the release of its first quarter earnings report on May 1, 2023, digital bank SoFi beat its earnings guidance by 25%. On May 2, Wedbush Securities analyst David Chiaverini issued a report downgrading the stock. A second downgrade followed from Chiaverini on May 15.... View Details

Keywords: Accounting; Banks and Banking; Financing and Loans; Valuation; Stocks; Banking Industry; United States

June 2024
Case

Driving DEI in the Boardroom

By: Nitin Nohria

June 2024
Supplement

Pal's Sudden Service (B)

By: Gary P. Pisano, Francesca Gino and Ruth Page

Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.

Abstract: Pal's Sudden Service has developed a unique operating model and organizational culture in the quick service... View Details

Keywords: Growth and Development Strategy; Organizational Culture; Motivation and Incentives; Service Operations; Food and Beverage Industry; Service Industry