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    Controlling Versus Enabling

    Many firms can choose between an employment mode, in which the firm controls service provision by employing professionals, sales representatives or other types of agents, and an agency (or platform) mode, in which these agents take control... View Details

    • 17 Aug 2016
    • News

    Aetna letter sparks controversy

    • 01 Jan 2020
    • News

    Changes in Quality of Care after Hospital Mergers and Acquisitions

    • 24 Aug 2016
    • Research & Ideas

    Can Obamacare Be Saved?

    On August 15th, Aetna announced that it would reduce by 80 percent its participation in the Obama administration’s public exchanges for health insurance policies in 2017, citing significant financial losses.... View Details
    Keywords: by John A. Quelch and Emily Boudreau; Insurance; Insurance

      David E. Bell

      David E. Bell is a Baker Foundation Professor at HBS. He has taught marketing many times in the MBA program including as course head.

      During his career at HBS, David has taught a variety of other courses to both MBAs and executives, including risk... View Details

      Keywords: insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry

        Gerald Zaltman

        *Joined Harvard Faculty: 1991
        Prior Faculty Appointments: Northwestern University, 1968-75;
        University of Pittsburgh, 1975-91

        *Doctoral Degree in Sociology Received from: The John Hopkins University;
        MBA Degree Received from: The University of... View Details

        Keywords: health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care; health care
        • 28 Apr 2014
        • News

        Stirring up healthcare’s melting pot

        • 2013
        • Teaching Note

        Xinhua Hospital: Implementation of EMR Project (TN)

        By: F. Warren McFarlan, Ning Jia, Weiqi Liu and Shanshan Cao
        Established in 1958, Xinhua Hospital Affiliated to Shanghai Jiao Tong University School of Medicine (hereafter referred to as "Xinhua Hospital") is an integrated modern teaching and research hospital with a comprehensive set of disciplines and a specialization in... View Details
        Keywords: China; Hospitals; China
        Related
        • 2013
        • Case

        Xinhua Hospital: Implementation of EMR Project

        By: F. Warren McFarlan, Ning Jia, Weiqi Liu and Shanshan Cao
        Established in 1958, Xinhua Hospital Affiliated to Shanghai Jiao Tong University School of Medicine (hereafter referred to as "Xinhua Hospital") is an integrated modern teaching and research hospital with a comprehensive set of disciplines and a specialization in... View Details
        Keywords: China; Hospitals; China
        Related
        • 01 Apr 2015
        • Research & Ideas

        The Slow, Steady Battle to Fix Cancer Care

        payment model undoubtedly simplifies billing matters for the patients, the main impetus is to lower health care costs while simultaneously improving quality of care. In the traditional fee-for-service model, hospitals secure permission... View Details
        Keywords: by Carmen Nobel; Health
        • November 2016 (Revised April 2017)
        • Case

        Hygeia Group: Delivering Quality Care in Nigeria

        By: Robert F. Higgins and Ifedayo O. Kuye
        Fola Laoye is the Group Managing Director of Hygeia Group, a Nigerian healthcare insurer and provider, and she is deciding on the optimal strategy to grow the provider arm of her business. Hygeia Group was founded in the 1980s by her physician parents, and although... View Details
        Keywords: Healthcare; Healthcare Industry; Hospitals; Nigeria; Health Care and Treatment; Growth and Development Strategy; Health Industry; Nigeria
        Related
        • 14 Jul 2023
        • Blog Post

        Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

        Patrick will focus on product and research development at Raia Health with the goal of using AI-driven supported care to reduce patient-related symptom load and improve treatment completion for anti-cancer medications. Patrick earned a... View Details
        • 16 Oct 2017
        • Working Paper Summaries

        Healthy Business? Managerial Education and Management in Healthcare

        Keywords: by Nicholas Bloom, Raffaella Sadun, Renata Lemos, and John Van Reenen; Health

          Peter Tufano

          Peter Tufano is a Baker Foundation Professor at Harvard Business School and Senior Advisor to the Harvard Salata Institute for Climate and Sustainability. From 2011 to 2021, he served as the Peter Moores Dean at View Details

          Keywords: insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry; insurance industry

            Joey Ryu

            Joey (Won Jung) Ryu is a doctoral student in the Strategy unit at Harvard Business School. Her primary interests are strategic management, economics of innovation and entrepreneurship. Prior to joining HBS, Joey received her master's degree from Cornell University... View Details
            Keywords: health care; health care; health care; health care; health care
            • 15 Jun 2010
            • First Look

            First Look: June 15

            HerzlingerHarvard Business School Case 310-071 Vitality is part of a $2 billion start-up South African and U.K. health insurance firm. It has achieved excellent results in rewarding people for promoting... View Details
            Keywords: Martha Lagace

              Satish K. Tadikonda

              Satish Tadikonda is a Senior Lecturer in the Entrepreneurial Management Unit at Harvard Business School. In the MBA program, Satish teaches The Entrepreneurial Manager, a required first-year MBA course, and Entrepreneurship in Life Sciences, an elective course for... View Details

              • 07 Mar 2019
              • News

              Digital-Health Startup Livongo Eyes 2019 IPO

              • July 2020
              • Article

              Healthy Business? Managerial Education and Management in Healthcare

              By: Nicholas Bloom, Renata Lemos, Raffaella Sadun and John Van Reenen
              We investigate the link between hospital performance and managerial education by collecting a large database of management practices and skills in hospitals across nine countries. We find that hospitals that are closer to universities offering both medical education... View Details
              Keywords: Management; Hospitals; Mortality; Education; Health Care and Treatment; Performance Improvement; Business Education; Management Practices and Processes
              Related
              • Research Summary

              Overview

              The Information Age has introduced well-received opportunities to track performance. Fitbits and Fuelbands allow individuals to track their own performance; companies like Uber and leading hospitals help you choose a driver or a doctor based on how others rated... View Details

              Keywords: Management Accounting; Disclosure; Performance Measurement; Incentives; Control; Education; Education Industry; Health Industry; Transportation Industry; Energy Industry; Auto Industry; United States; Japan; India