Publications

21 Aug 2020
Blog Post

Pursuing a JD/MBA Joint Degree

conducting. Our alumni are doing everything imaginable in the law and business worlds, and while I haven’t yet been able to go on a JD/MBA retreat, I’ve gotten to talk to healthcare leaders, union leaders, and startup founders in fairly... View Details

24 May 2021
Op-Ed

Can Fabric Waste Become Fashion’s Resource?

COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details

Keywords: by Geoffrey Jones and Shelly Xu; Fashion

Web

Agents of Change: The Founding of the AASU - The Golden Age of Black Business

Johnson and Monroe Davis Dowling were deeply felt in both the private and public sectors. From 1915 to the founding of the African-American Student Union in 1968, however, fewer than 50 African American students had attended HBS. Norris... View Details

06 Mar 2006
Research & Ideas

Four Strategies for Making Concessions

wage increase. The union was asking for a 4 percent increase, while management wanted to raise salaries by only 1 percent. The executive considered the situation. During past negotiations, weeks were lost as each side jockeyed for... View Details

Keywords: by Deepak Malhotra

25 Jun 2020
Blog Post

Harvard Business School Class of 2021 Student Profiles

Office of Senator Wendy Davis, U.S. Department of Veterans Affairs HBS ACTIVITIES Black New Venture Competition Co-Director, Women in Investing Club Board Member, African-American Student Union Maren Quezada “I came from a background... View Details

01 Jun 2023
News

Curb Appeal

the real estate industry, and DSNY’s own union before finally hammering out an agreement to push the set-out time back to 8 p.m. beginning April 1 of this year. When she announced the change at a press conference last October, her opening... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

Web

Social Enterprise - Faculty & Research

improvement in occupational health and safety. This tradeoff is more pronounced in factories with unions and high-powered productivity incentives, suggesting internal governance structures shape how suppliers respond to social movement... View Details

01 Mar 2024
News

The War Within

When the full-scale Russian invasion of Ukraine began in February 2022, Nataliia Zhyliak’s world was upended in a matter of days. At the time, Zhyliak, a psychologist in the western Ukrainian city of Kamianets-Podilskyi, was working at an education and rehabilitation... View Details

Keywords: Janelle Nanos; illustration by Daniel Bejar

05 Apr 2004
Research & Ideas

Six Ways to Build Trust in Negotiations

decided to start off the next round of talks with a take-it-or-leave-it offer and then refuse to haggle. He opened with an extremely generous offer—a wage that was almost certainly higher than what the union would have reasonably expected... View Details

Keywords: by Deepak Malhotra

15 Aug 2022
Book

University of the Future: Finding the Next World Leaders in Higher Ed

geopolitical rise of China. The rise of China and its modern universities has been coterminous with periods of openness and internationalization. Germany, the United States, and the Soviet Union have at different times and places all... View Details

Keywords: by Dina Gerdeman; Education

October 1996 (Revised December 2022)
Case

Chiquita Brands International (A)

By: Debora L. Spar and Terence Mulligan

When a new banana import policy is implemented in 1993 by the European Union, Chiquita Brands International, the world's largest banana distributor, watches its sales and net income plummet. The policy, Council Regulation (EEC 404/93), uses a new tariff and quota... View Details

Keywords: Plant-Based Agribusiness; Trade; Government and Politics; Policy; Market Design; Fairness; Agriculture and Agribusiness Industry; Latin America; European Union

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

Business School) The COVID Gender Gap: Why Fewer Women Are Dying You're Right! You Are Working Longer and Attending More Meetings Read COVID-19 coverage from Working Knowledge Neeley: The EU union has barred Americans from traveling to... View Details

Keywords: by Staff; Pharmaceutical

07 Mar 2022
Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

positive image. For example, Union Pacific CEO John Koraleski called on team members an average of 59 times during earnings calls in one year, making him the most inclusive manager in the study. Likewise, an internet search turned up... View Details

Keywords: by Pamela Reynolds

March 2020 (Revised August 2020)
Case

Culture at Google

By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta

Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details

24 May 2017
News

John J. Brennan, MBA 1980

is devoted to his family. Brennan often says he’s the luckiest person in the world, but it’s clear that his success involves considerable amounts of intelligence, hard work, and ambition. A middle-class kid whose early jobs included serving as a View Details

Keywords: Susan Young

December 2023 (Revised August 2024)
Case

Monsters in the Machine? Tackling the Challenge of Responsible AI

By: Paul M. Healy and Debora L. Spar

In November of 2022, the small tech company OpenAI released ChatGPT, an artificial intelligence chatbot which quickly captured the public’s imagination—becoming the world’s fastest-growing consumer application within months of its release. Though observers from across... View Details

Keywords: Technological Innovation; AI and Machine Learning; Ethics; Governing Rules, Regulations, and Reforms; Technology Adoption; Corporate Social Responsibility and Impact; Technology Industry; United States; European Union; China

July 1990 (Revised October 1999)
Case

Nordstrom: Dissension in the Ranks? (A)

By: Robert L. Simons and Hilary Weston

In 1989, the performance measurement systems and compensation policies of Nordstrom Department Stores unexpectedly came under attack by employees, unions, and government regulators. The case describes the "sales-per-hour" monitoring and compensation system that many... View Details

Keywords: Performance Consistency; Performance Evaluation; Compensation and Benefits; Motivation and Incentives; Labor Unions; Salesforce Management; Retention; Growth and Development; Industrial Products Industry; Utilities Industry