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Show Results For
- All HBS Web
(951)
- News (233)
- Research (611)
- Events (1)
- Multimedia (73)
- Faculty Publications (504)
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- July–August 2016
- Article
How to Pay for Health Care
By: Michael E. Porter and Robert S. Kaplan
The United States stands at a crossroads in how to pay for health care. Fee for service, the dominant model in the United States and many other countries, is now widely recognized as perhaps the biggest obstacle to improving health care delivery. A battle is currently... View Details
Porter, Michael E., and Robert S. Kaplan. "How to Pay for Health Care." Harvard Business Review 94, nos. 7-8 (July–August 2016): 88–100.
- 2016
- Article
William W. Cooper: Innovator, Fighter, and Scholar
By: Rajiv D. Banker and Robert S. Kaplan
Banker, Rajiv D., and Robert S. Kaplan. "William W. Cooper: Innovator, Fighter, and Scholar." Accounting Horizons 28, no. 1 (March 2014): 193–203.
- February 1991
- Case
Burlington Northern: The ARES Decision (B)
By: Julie H. Hertenstein and Robert S. Kaplan
The ARES team formally proposes that Burlington Northern implement the ARES system. The project meets resistance. In light of financial restructuring and high level of debt, executives wonder whether the company can afford ARES. Weak links during the ARES development... View Details
Keywords: Accounting Audits; Restructuring; Cost vs Benefits; Decision Choices and Conditions; Borrowing and Debt; Capital Budgeting; Projects; Technology Adoption; Service Industry
Hertenstein, Julie H., and Robert S. Kaplan. "Burlington Northern: The ARES Decision (B)." Harvard Business School Case 191-123, February 1991.
- Article
Risk and the Value Line Contest
By: Robert S. Kaplan and Roman L. Weil
Kaplan, Robert S., and Roman L. Weil. "Risk and the Value Line Contest." Financial Analysts Journal (July–August 1973): 48–53.
- July 1974
- Article
Overhead Allocation with Imperfect Markets and Nonlinear Technology
By: Robert S. Kaplan and Ulf Peter Welam
Kaplan, Robert S., and Ulf Peter Welam. "Overhead Allocation with Imperfect Markets and Nonlinear Technology." Accounting Review 49 (July 1974): 477–484.
- March 2006
- Article
How to Implement a New Strategy Without Disrupting Your Organization
By: Robert S. Kaplan and David P. Norton
Kaplan, Robert S., and David P. Norton. "How to Implement a New Strategy Without Disrupting Your Organization." Harvard Business Review 84, no. 3 (March 2006).
- October 2005
- Article
The Office of Strategy Management
By: Robert S. Kaplan and David P. Norton
Kaplan, Robert S., and David P. Norton. "The Office of Strategy Management." Harvard Business Review 83, no. 10 (October 2005).
- September 1993 (Revised December 1993)
- Case
Cott Corp.: Private Label in the 1990s
By: Ray A. Goldberg and Robert S. Kaplan
Private label cola, Cott, gets 30% of the market in Canada. How does it move into the U.S. market? How do retailers evaluate its benefit costs? Does Cott use an existing structure or build new ones? Does Cott diversify from drink to snack foods? View Details
Keywords: Private Sector; Cost Management; Labels; Growth and Development Strategy; Market Entry and Exit; Industry Structures; Diversification; Food and Beverage Industry
Goldberg, Ray A., and Robert S. Kaplan. "Cott Corp.: Private Label in the 1990s." Harvard Business School Case 594-031, September 1993. (Revised December 1993.)
- Article
Strategy Maps
By: Robert S. Kaplan and David P. Norton
Keywords: Strategy
Kaplan, Robert S., and David P. Norton. "Strategy Maps." Strategic Finance 85, no. 9 (March 2004).
- 2003
- Working Paper
Improving Corporate Governance with the Balanced Scorecard
By: Robert S. Kaplan and Michael E. Nagel
Kaplan, Robert S., and Michael E. Nagel. "Improving Corporate Governance with the Balanced Scorecard." Harvard Business School Working Paper, No. 04-044, December 2003.
- Article
Applying the Balanced Scorecard in Healthcare Provider Organizations
By: Syeda Noorein Inamdar and Robert S. Kaplan
Inamdar, Syeda Noorein, and Robert S. Kaplan. "Applying the Balanced Scorecard in Healthcare Provider Organizations." Journal of Healthcare Management 47, no. 3 (May–June 2002): 179–196.
- Article
Mandate Outcomes Reporting
By: Robert S. Kaplan and Michael E. Porter
Currently, few health care providers measure and report their patient outcomes, which leads to several problems. Attempts to introduce price transparency without outcomes transparency could trigger a “race to the bottom.” Should Medicare coverage be expanded to... View Details
Keywords: Outcomes Reporting; Outcomes Measurement; Medicare; Medicaid; Health Care and Treatment; Outcome or Result; Measurement and Metrics
Kaplan, Robert S., and Michael E. Porter. "Mandate Outcomes Reporting." Health Management, Policy and Innovation 4, no. 3 (December 2019).
- March 1996 (Revised May 1996)
- Case
Natomas North America
By: Kenneth A. Merchant and Robert S. Kaplan
Keywords: North America
Merchant, Kenneth A., and Robert S. Kaplan. "Natomas North America." Harvard Business School Case 196-129, March 1996. (Revised May 1996.)
- March 1996
- Case
Graves Industries, Inc.
By: Kenneth A. Merchant and Robert S. Kaplan
Merchant, Kenneth A., and Robert S. Kaplan. "Graves Industries, Inc." Harvard Business School Case 196-127, March 1996.
- 2015
- Working Paper
How Should We Pay for Health Care?
By: Michael E. Porter and Robert S. Kaplan
Improving the way we pay for health care must be a central component in health care reform. Payment reform must link provider reimbursement and accountability to improving patient value: better health outcomes delivered at lower cost. Today’s deeply flawed... View Details
Porter, Michael E., and Robert S. Kaplan. "How Should We Pay for Health Care?" Harvard Business School Working Paper, No. 15-041, December 2014. (Revised February 2015.)
- March 1995 (Revised April 1997)
- Case
Co-operative Bank, The
By: Robert S. Kaplan and Srikant M. Datar
A British bank with strong roots in the cooperative movement encounters declining profitability in an increasingly competitive and deregulated financial services industry. It attempts to grow by broadening its customer base and increasing the range of products and... View Details
Keywords: Product; Competition; Expansion; Cost Management; Activity Based Costing and Management; Profit; Banking Industry; Financial Services Industry
Kaplan, Robert S., and Srikant M. Datar. "Co-operative Bank, The." Harvard Business School Case 195-196, March 1995. (Revised April 1997.)
- February 2010
- Article
The Balanced Scorecard
By: Robert S. Kaplan and Dylan N. Miyake
Keywords: Balanced Scorecard
Kaplan, Robert S., and Dylan N. Miyake. "The Balanced Scorecard." School Administrator (February 2010).
- January 2007 (Revised August 2007)
- Case
Fulton County School System: Implementing the Balanced Scorecard
By: Robert S. Kaplan and Monica Nah Lee
Illustrates the adaptation and implementation of a private sector management tool, the Balanced Scorecard, to a public school district. As part of a continuous improvement initiative, the Director of Planning and Policy facilitates the development of a strategy map and... View Details
Keywords: Education; Governance; Leadership; Balanced Scorecard; Performance Improvement; Strategy; Education Industry
Kaplan, Robert S., and Monica Nah Lee. "Fulton County School System: Implementing the Balanced Scorecard." Harvard Business School Case 107-029, January 2007. (Revised August 2007.)
- October 2001 (Revised March 2008)
- Case
Anagene, Inc.
By: Robert S. Kaplan and Christina L. Darwall
An entrepreneurial, publicly traded biotech company has begun production and sales of its core product--cartridges that permit DNA samples to be analyzed on a microchip. In the early quarters, sales are difficult to forecast and the company has experienced fluctuating... View Details
Keywords: Cost Accounting; Financial Reporting; Production; Performance Capacity; Risk and Uncertainty; Genetics; Governing and Advisory Boards; Biotechnology Industry; California
Kaplan, Robert S., and Christina L. Darwall. "Anagene, Inc." Harvard Business School Case 102-030, October 2001. (Revised March 2008.)
- February 2004
- Article
Measuring the Strategic Readiness of Intangible Assets
By: Robert S. Kaplan and David P. Norton
Kaplan, Robert S., and David P. Norton. "Measuring the Strategic Readiness of Intangible Assets." Harvard Business Review 82, no. 2 (February 2004).